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...is canceled booking!  What the heck?  Is this because the reservation shows a -$80.38 because the credit card fee is being expensed?  

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Hello!

I have encountered a handful of bookings that are shorter stays (2-3 days), therefore it does not make sense to send them all of my scheduled 6 messages. In some instances, it makes more sense to combine the "check-in text", sent 2 days after their check-in and the "departure reminder text" sent 1 day before their checkout. Would it be possible to create triggers / templates that are bas...

Hi there, I imported all of my reviews from 2 separate Airbnb listings.

These all imported with 2 distinct Listing Site Property IDs (great), but only one OwnerRez Property ID.

I only have a direct booking site for listing A at the moment and only want to show the reviews from listing A. I don't see a way to bulk update the OR property ID by filtering on the Listing Site Property ID. I expo...

...now supports Short Stay Cleaning fees.  This can be configured in OwnerRez! Here's how:

* For the regular cleaning surcharge, set up the per-stay surcharge with a Booking Criteria of greater than 2 nights.
* For the short-stay cleaning surcharge, set up a per-stay surcharge with a Booking Criteria of 2 nights or less. 

Both surcharges will be pushed to Airbnb and used with bookings of the...

...owever, if you've made it a "required" field then when the guest clicks on the link to sign the rental agreement, they will see the File Upload button there on the form. 

In my process, there are 2 kinds of bookings:

1) A direct booking from my website or a quote that I've sent to a potential guest

2) A booking from any other source

In the first kind of booking, as part of the booki...

...documentation we have for each channel to verify the specifics."

When I was testing as suggested, I discovered an issue.

In two of my properties' locations, Airbnb & VRBO collects & pays all except 2% of the required taxes. So in OR, I've entered the location's full tax rate (7.3% in VA and 10.875% in CO) for quotes for direct bookings, and I've also added a "2%" tax in each location, to use for...

...als only apply to certain months of the year (our off season April-Dec.)

I see where I can seet prioritization in the back end, but I don't understand what number to plug in there. Would I plug in a 2, for instance, if a monthly rate takes priority over a weekly rate? So a 2 for monthly and a 1 for weekly? And if I set the 3 and 6 month rates, I'd give them higher numbers? I'm a little confused a...

...settings.

UPDATE:

I discovered on my Airbnb account that some of my listings have the invitation to "Add Tax" as you've described, but not all. One of the listings that I currently have to collect 2% for is one that does not have the option to have Airbnb pass the tax through to me. So, I'm still unsure how to handle the 2% tax for that property. Maybe I can just ask the guest to pay it separate...

I've been dabbling with FB ads for a month or so. Here's my experience:

1 - Mondays produce the most traffic to my website
2 - One should be very specific in their post to generate traffic
3 - I've found that my cost per website click was about .50
4 - Make sure you "target" your audience by selecting interests, age groups and geography.
5 - Create an instagram acct for your page and link the 2 t...