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  • Messaging » Template and Trigger Library » Post-stay Library

    ...u again for choosing {PDISPNAME} for your {BARR} to {BDEP} stay. And we hope that you want to return again!

    As a special enticement, we'd like to offer a special 10% discount code, FANCYSTAYAGAIN10 (2-night minimum stay), that you can enter during the checkout process on our website, {MYURL}.

    Booking directly with us saves both of us a lot of fees--usually hundreds of dollars. It's not too early...

  • Channel Management » Channel Management

    ...r multiplier not on the list will not be used.

    * Standard Condition: Property, Season, Listing Site
    * Multiplier: Guests, Adults, Children. It only supports multiplying for every 1 item (not every 2, etc.). Discounts don't support multipliers.
    * Arrival Days From Now
    * Number Of Nights
    * Guests, Adults, Children: You can use any of these conditions but only one of them
    * Pets. Pet multiplier...

  • Core Concepts » Reviews

    ...t to prompt all of them to write a review. So you run through them and leave some generic happy words.

    Learn more by reading Reviews on Airbnb () and Vrbo's About the Reviews page () .

    As long as your bookings don't trigger certain negative indicators, OwnerRez...

  • Reviews

    ...native that best fitted my requirements

    1. Speed - It is lightning-fast to use and makes a huge difference in your visitors' engagement and stickiness when a search feature is integrated on a page. 2. The way it integrates Wordpress websites is ideal for my needs and is unmatched by its competitors who have not at all thought things this way. 3. They thought about everything. It is difficult to f...

  • Reviews

    Customer Service is unbeatable

    I discovered that we had accidentally signed up for 2 subscriptions and OwnerRez was able to mend the situation in less than 2 days. I love it!

    I wish we could send mass emails to previous guests instead of exporting guest lists and manually emailing

  • Blog

    We had a fantastic time exhibiting at the 2022 VRMA International Conference! We met with many OwnerRez users, countless property managers, and industry partners.

    This year we had eight team members fly out to Vegas to ensure we could have conversations with everyone. If you didn't get a chance to speak with us, feel free to sign up for one of our w...

  • Forums

    ...explanatory). Maybe based on the tag? Right now tag does not work across properties from different owners.
    * Filter that can filter the number of bedrooms (not 3+ , 4+ like it is now) but select Min 2 Max 3, for example. Someone looking for 1+ is shown everything from 1 to 10 bd.
    * Location consolidation. Right now the filter treats the same town as 2 different ones because of capitalization (i.e...
  • Blog

    ..., stated Osceola County Sheriff Russ Gibson. Good thing OwnerRez offers Damage Protection.😉

    Florida continues tackling tough VR issues in court. A FL appeals court ruled Wednesday that the steep $20,000 fines for illegal vacation rentals the city of Miami Beach imposes is in violation of state law. This affirms the opinion of the lower court and strikes down what is considered to be the harshes...

  • Pages

    ...e our word for it. Hundreds of Guesty users have flocked to OwnerRez in the past few years - we call them "Guesty refugees". They rave about the differences. Here are a couple.

    "After drowning for 2 years trying to make GUESTY work the way I was running my business, I finally stopped being a victim and made the switch. Thrilled with their product and their support. Thank you OwnerRez!" BeachHaus...

  • Forums

    ...ad the initials required on bottom of each page.

    I am currently handling adults /kids via custom form fields. the reason for having that is: a) imports sometimes come from OTAs with 0 in that field 2) some people when they use OTA (or even my website widget), only put default minimum (like 1 or 2 people) when in reality they have 12 ; and 3) one more check that they are not over occupancy (which...

  • Pages

    ...of that data into OwnerRez. Since the data that comes out of each PMS can vary greatly, we won't know how long the process will take until we see the reports. However, most ProTransfers should take 1-2 weeks to complete.

    Number of Properties ProTransfer Only ProTransfer + ProConnect
    First 2 properties $300 total $650 total
    Properties 3 - 9 $100 each property $200 each property
    P...

  • Reviews

    I love that it is American based, which means they offer support on my time clock and I'm not left waiting 2 days for a reply... that then needs another 2 days or more of back and forth emails before any resolution actually starts taking place.

    I have a better support channel which is extremely important. I have a much better looking website that has brought in way more direct bookings due to its...

  • Forums

    Help! I have a booking for October 2-6. This condo sold and closed on 10/5 meaning the old owner is due rents for October 2-4 and the new owner is due rents for 10/5 with the 6th being the check out day. Taxes and cleaning will also need to be pro-rated between the two owners. I have configured the new/old owner on the Owner Configuration Page, but that is not adjusting the statement. Any suggestio...
  • Blog

    @Ella,

    I have been with OR for a little over a year, have 2 condos which we rent separately and together (so 3 listings, technically).

    I find OR brings tremendous value, despite the price increase, specifically:

    * Managing calendar in one place
    * Integration to AirBnBn, VRBO, Booking.com and others
    * Integration to dynamic pricing (PriceLabs)
    * Integration to locks for auto code genera...

  • Blog

    ...know it's difficult because we are in Panama and there is no Stripe or similar payment gateway here to integrate with, but it's frustrating that the Channel Manager doesn't work terribly well. 

    2.  My website is in 2 languages right now and will be expanded to two more shortly.  When are you planning to get a translated version of something as simple as the Renter Agreement form available in...

  • Blog

    Paul,

    As others have mentioned, I just have one duplex that equates to 3 listings (A,B A&B) so I'm looking at a significant increase in cost. I started at $22.99, then last year it jumped to $42, now next spring it will be $88!

    Perhaps most egregious is the pricing for the Wordpress plugin. I can't begin to understand how that pricing is reasonable....everyone might as well have the full ho...

  • Blog

    ...added to a nightly rate. Cleaning fees being the primary one. My cleaning fee is $150 whether 1 night or 14 nights so I need it to be added as a per stay surcharge but I don't want to display it.

    2. Multiple payments only exist as a manual workaround.....and one that requires the guest to agree to terms that you are then going to change. I don't want to tell my guests, "yeah the agreement says...

  • Blog

    $13/month increase for me with 2 properties.  Not the end of the world because the platform is excellent. However- 3 things... 1) the VRBO API connect is causing problems with that platform and costing me bookings (same with dozens of other owners I know).  2) Referral are not generating any kickbacks.  3) we should be getting some kickback from the damage deposit collection; doing this might help...
  • Blog

    ...ul
    Guess why i left my old provider amongst other reasons! I think its going to depend on how people envisage using the service? Personally i look at it as more of a push only service rather than a 2 way chat. For sending those important message such as key codes or don't forget to do this etc. A text provides more confidence that such messages have not been blocked by a spam filter. More in dept...
  • Blog

    ...ssage that your old PMS was charging. At that rate, the base fee $15 we are charging would barely cover 100 messages.

    We are including 300 outbound messages and unlimited inbound which works out to 2-3 cents per message depending on your ratio of outbound/inbound. It's 3 cents/outbound after that.

    It's not hard to hit 100 messages. 1 trigger on each booking plus some back and forth small conver...