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You could also switch to inline or full page modes on the carousel (we call it "hero unit") and those will show normal aspect ratio photos much better.

For the other photos, it's looking for a 3/2 aspect ratio.

We've got an upcoming dev cycle to add some tooling around this so you'll get a crop tool on the carousel and the property photos will show the original ratio when viewed in full scree...

...Our email/CRM overhaul needs to happen so that "contacts" are more entity independent from bookings, quotes and inquiries.

That being said, we understand how very important integration is in the Web 2.0 world. We were one of the first software packages to integrate with HomeAwayConnect calendar, for instance, and we're the only one I know of that updates it in near real time. Same with FlipKey....

...easily go back to the main page *has Forum, Support, Contact, etc). Seems there should be a Green "Go to the Main Page" in the same place that brought me here, or whatever to toggle back and forth.

2) There is a search on top right of My Booking Area. Not really use it, not really sure PRECISELY what it is for

3) Would greatly appreciate that Search in the main OR area. To this day, I still do...

Our Total Sales/Accommodation Tax is 12.275%.

It consist of:
State Tax 2.9%
County Tax 3.475%
City Tax 5.9%

It would be great if we could set a combined tax of 12.275%, and then see a report that would show each of these three taxes separately - to know how much tax we own to each agency.

...eady provides payment link. Offer "payment plan" i.e ability to split payments for reservation at least x months away into 3 payments or monthly, with a small 'convenience" fee , say $5, for each.

2. Ability to use a field in post departure email that reflects "service fee" guest paid to OTA. There is a field already where owner can record an OTA fee, I suppose could be re purposed, but not avai...

Thank you for the reply. If you added one more field where we can define what the gap is (e.g. 3 days, 4 days, 5 days) so we can choose to receive a 2 night booking for a 3-night gap (where our standard minimum night is 3) it'd be great. We could optimise and get more bookings in this way.

"for a gap of this length, use that min" - sort of several settings could be too tricky for you guys but t...

OK thank you for this. I've configured the property 275476 in this way and there is a gap of 3 nights between 14-17 August, however, still doesn't accept 2 night bookings for this period.

Could you help me? Feel free to send a direct email if it's better.

Thanks a lot again.

Ahhhhh, I'm going to have to eat some crow here. You're right -- because the gap is exactly 3, which is not less than the minimum of 3, the instead rule still doesn't kick in. It would kick in if the min was 4, the gap was 3, and then reduce it to 2. But since the gap is 3 which is the same as the min of 3, the rule doesn't kick in.

We'll look into adding a rules option for that.

...ce is to keep OR open in two tabs in Chrome. One for the My Booking Area and the other for the Forum. And I've learned to get to the Forum by going to ownerreservations.com and clicking on Forum.

2) I never use that search, but for me it works to find the guest last name. But I never know the guest's last name so not super useful. I agree would be nice to know what is being searched

3) This...

...ing payments on the booking -- you can make however many scheduled payments you want. But we're planning to officially support that so it shows up on the checkout and works for other payment types.

#2 if you're pushing it into a template, what about using a custom field on the booking? It wouldn't be on the charges page, but you would be able to populate it and use it in the template.

Good catch. A separate sort order field for custom fields is on our to-do list, I'll see if I can get with Chris and get it increased in priority.

In the meantime, you can order them with a prefix that will sort alphabetically, a la: 1) 2) or a) b)