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As far as I understand

1) "inquiry is created" system alert is activated only if there is an inquiry from OR widget

2) there is no way of having the alert to be sent to a different email address than the account email address
when an inquiry is created from OR widget.

3) There is no way of creating a trigger for an inquiry created. As a result, when there is a new inquiry created
I can't cr...

...It would be nice if we could link a trigger to a custom field, such as "ID provided". If this existed I could create a trigger to send the Check-in instructions when (1) the booking is paid in full, (2) Rental agreement is signed AS WELL AS when (3) the ID has been provided (which they system could validate if the custom field was checked or filled in with YES or something.)

Or, we could create a...

Question about using tags in triggers: There are 2 types of tags, one related to bookings and one related to guests.

If we create a trigger to use "only" a specific tag, does the trigger look at ALL tags or only the tags related to bookings?

In the case of collecting IDs, it would make sense to add the "ID received" tag on the guest so that it is visible if the guest should book another stay...

...an add additional emails

No ETA on those yet, but definitely something we will be doing. In the meantime, a couple of ideas:

1) You can see the unread inquiry count on the Inquiries tab on OwnerRez
2) Create a filter in your email that looks for the "inquiry from" keyword and breaks it out into a separate label or stars it

Yes, that's somewhat correct:

1. Your Profile address is the email you use to log in to OwnerRez, and also where your OwnerRez system messages are sent.

2. You can set up Themes to have emails sent to guests from a different email entirely:

We recommend Verifying your email, and it has to be an address a...

Anyone using constant contact, mailchimp or similar to email your past guests (or inqures) to send them "newsletters" specials etc.

Any success with that? I have been doing this since 2016. I send maybe once a month. Over 1600 addresses on my mail list. I can trace maybe 2 repeat bookings to it.
I would say this is pathetically low response rate. Either I am bad at composing these emails (and I tr...

...which is mostly for questions about how to use OR software.

Personally, I accept pets everywhere I can and firmly believe it's a huge net-positive for me. My background:

-been in the business since 2017
-9 units owned and/or managed
-all units are 2 or 3 bedroom condos
-HOA rules allow renters to have pets at 5 of those units
-all units have carpeted bedrooms; one has carpeted living rooms
-my av...

1) that is why I started with payments by booking.com, I ain't collecting at the door. I went payments already have been made

2) I both got somebody who's willing to change a property name to what I wanted, and someone who told me the 25-character max. You may have to send in emails a few time to get somebody will help you

3) great idea on the Google Voice. Truthfully, the concept of instant book...

...market. Most cabins are in so called "resorts" cookie cutter builder grade situtated 5-8' from one to the next (no privacy) exact same perched on 40' drop off (meaning no room to walk, parking for 1-2 cars at most when a cabin claims to sleep 10-12..and no place for kids to play safely (as mentioned, steep drop offs). Ours is family market. Means kids, kids want to play.

[quote]
The scrolling pi...

..., it defaulted to saying that I will collect deposit in "Cash" at check in( which I never do - I am 700 miles away), and I had to explain to each of the 3 renters that secdep will be by credit card.

2. Every time I need to change something like property headline I need to call them. And forget any meaningful property description - there isn't any except for some crude concoction created by some co...

...onnection.

I am a little baffled about ?the minimum? I need to do on VRBO to port over from OwnerRez.

1) I created an Owner VRBO account. They sent me an email to "Finish Your Listing" yada yada

2) I see the VRBO channel connection on OR:

3) Not really sure the minimum I have to do next to bring my OR listings over. Do...