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...a possible match for us to approve or ignore, or tag for further review.   The address could help to identify a bad guests who now has their spouse or other household member make the reservation. 

2) That with any prior guest match, including through the process suggested above or through whatever algorithm is being used, that we be given the option of carrying forward prior files, tags, and not...

...an article on that:

What you could do is this:
- Create a form message for "Quote Acceptance - Step (2) Enter Guest Info Page" and below the default, put in your cancellation policy.
- Create a booking custom field called "Cancellation Policy Acceptance" or some such, make it required, and give it a...

Looks like Wheelhouse has opened up their APIs. Have you all seen this? - start at the 2:48 mark.
Something you all can look into, please? They say to email them at partners@usewheelhouse.com
Documentation here:

Thanks,
Shawn

...above having both multi-currency and Credit Card processor account that keeps a % holdback for 60 days which makes reconciliation a nightmare

Alin

  by Alin S (/forums/users/347422937) – Oct 11, 2024 2:29 AM (UTC)

...lly exciting news, thanks for the update!  Just curious, will this feature update include tracking refunds as well or is it mainly focused on the service fees? by Home Suite Stays (/forums/users/347429854) – Jun 27, 2024 2:03 PM (UTC)

We still are avoiding refunds for the time being.  Yes, I know - that stinks! - and we agree that refunds need to get in there, but QB really screwed us on how...

...all of you watching this QuickBooks topic, take a look at our new Deposits & Fee syncing, just released this past week.  There's no product update post about it yet (it will be included in the August 2024 edition), but you can see a support article here that is partially finished:

(/support/articles/quickbooks-deposits)

We're su...

...ns. I haven't turned on QB yet as I am doing a review to make sure I have a good smooth and planned transition from my previous processes but will happily turn it on to help test the integration.

2) just to be clear the suggestion about customizing the memo / description fields, I may not have used the correct terminology. What I meant is that in setting up the transaction structure (it can be...

...testing right now. There is no private beta yet, and we plan to release it to all when it gets through testing.  Should be out in Q1 so just a couple more weeks, or maybe the beginning of April.

2) just to be clear the suggestion about customizing the memo / description fields, I may not have used the correct terminology. What I meant is that in setting up the transaction structure (it can be...

...rental agreements. Am I mistaken? Also, AirBnB guests are not used to having additional agreements so am concerned this will create all kind of additional work with back and forth questions

2) From your experience (or others on the forum), what type of protections would the agreement give us that would be under AirBnB control? Are you referring to guests that may squat? Other legal issues...

...minimum renter is allowed to book., I have it set at 1 day, which means that today potential renter can book for tomorrow (1 day) but not for today (same day).

I would really like to change it to 2 advance notice days on AirBNb and VRBO, because of the delayed communications there. BUT what happens is that calendar sync blocks the dates (that are technically available) on my OR calendar ( used...

Same question for TripAdvisor

1) I registered that I have 5+ properties (vs. 1-4 option) now via Flipkey. [ tripadvisor.com/RentalInsights/get-started ]

2) They said automated email would be sent

3) For this one, all my properties display on the TA channel connection at

4) But there is no Action except Preview Rates th...

...l will get you started with the connection.

For booking.com, TA, VRBO, calendar updates and rates are all automatically pushed.

For Airbnb, we don't have API yet so you get calendar updates via our 2 way iCal sync and you can push rates using channel bridge or use PriceLabs which can push rates to Airbnb automatically.

...ng we have a place to set a normal discount% for the offer. Perhaps an option to require a new renter agreement or even perhaps an addendum.

1) Send message asking for interest in the date(s)

2) Guest responds affirmative.

3) Host creates quote, prefilled with dates and discounted costs (using current rate for that channel and showing % as the discounted price). Of course, option to edi...