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...le for this), it now includes the internal name of the property door/lock AND doubles it up when there is more than one lock at a rental. For example: 

This is clunky and adds unnecessary confusion for guests.

As a comparison, this is how the exact same message appeared with the RemoteLock integration (same property, different...

...if there is any way to automate the periodic emailing of a table of bookings (current + future) for her.

Example: an automated emailed report with a table like this ....
Unit A
- Smith 1/2/19 - 1/4/19 (2A 3C)
- Sanders 1/4/19 - 1/11/19 (4A)
- Sampson 1/14/19- 1/17/19 (2A 2C)
etc

Additional Question
- do I need to contact OR support to have other users (eg: my daughter,...

...separate site for each property along with new domain names?

If I do need to make them into individual sites, can I use subdomains, such that Property 1 goes to property1.domainname.com, Property 2 goes to property2.domainname.com, etc.?

I could be interested in just using OR's Global Landing Page, but I can't actually find a live version anywhere to test it out.  Does someone have a link t...

...hat is the "Advertised price".

Is there a fix to have this  setting reflect my minimum nightly rent + the surcharges and cleaning fees that is going to be accurate, no matter the length of stay? 2 nights vs 3+ nights.

...d decision on.

1. You could file a claim with Airbnb, and not keep the security deposit.  This has the potential of full coverage of the damages, but, the risk that you'll get nothing at all.

2. You could file a claim with Airbnb, and also keep the security deposit.  If Airbnb rejects the claim, you still have the security deposit funds.  If Airbnb accepts the claim, you could refund the ex...

...ly have these available dates still available for the current season - Email us if you are interested!
<field would insert either a table of dates or preferably a calendar snapshot of availability>

E2) We've gotten XX 5-star reviews in the past year, can we ask you to add another?
<<XX would be replaced with the count of 5-star reviews>

E3) Not free, but would be nice to include a current weather...

...en hovering over a booking I can see unpaid amounts, which is nice, but would be better if the unpaid amount was highlighted in red. Otherwise takes two mouse clicks, one to open the booking, then a 2nd to reach transactions where the guest balance is highlighted in red.

rental-agreement-unsigned: Currently the only way to see this is two mouse clicks, one to open the booking and then a second...

Just looking for some feedback here from homeowners on how you decide when to change your rates throughout the year.

1. Do you currently have seasons with overlapping months? eg. Sept. 27 - Oct.4
2. Or do you set your rates by months? eg Jan. 1 - 31, June 1 - 30

I just got an inquiry (via VRBO forwarded email) that came into OR.

I was able to 'answer' the email, but as I was poking around I couldn't find a way to initiate a 2nd email. For instance, suppose I had forgotten to mention something... The masked vrbo email is available in OR, but of course I'd want the email to be sent via OR so it remains in the history.

(edit - I realized that for inquiri...

I have a 2 payment system set up. 200 at booking then balance due 60 days prior to arrival.

I had a guest who needed some extra time to pay and I agreed. Last night, her card was charged "automatically" and over drew her acct.

I'd rather have guests authorize each payment VS automatic charges to their accounts.

Am I missing a setting?

Thx in advance

Hi,

I have two properties.

How do I set two emails that will have a 2 different "From" so the guests know that I am responding with my business email.

Is that possible? Or we only have one email account that we use to respond to the guest regardless of what property it is.

...ritical. I don't need to tell them a maximum, and in fact a maximum is misleading. I can't specify a maximum during season because that number changes depending on what day during that season it is.

2. I was happy to see a price quote come up when I wrote in the dates! The problem is, it says "from," and I don't know if that amount includes tax, cleaning fee, etc., or if it is just the base rate....

1. Add a guest address field to the bookings area. I like to keep track of their physical addresses in case I want to send them something later.

2. Under "source" of booking, it would be cool to have "Repeat Guest" and "Other" as two of the selections in the pull-down menu. Maybe the Other could allow the person to fill in a source. There are new sources happening all the time with all the hoopla...

I was trying to get a rental agreement signed and he kept telling me the dates were displaying incorrectly under the "tags" used. I used the two above inserts and the dates kept coming out 2 days out. He eventually sent me a copy of what it was displaying and he was correct.

Did I do something wrong? It worked when I did it for another contract. I don't understand. What I did to rectify thi...

Sure thing, some answers:

1, 2) You should be able to enable professional hosting tools yourself in the account menu -- see screenshot. I don't think it requires a business verification --I just tried this with an account that's not set for a company and it was able to enable the pro tools.

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3) If you go to the Local taxes an...

I get a cancellation from BDC for October 2022 and my OwnerRez calendar is updated appropriately.  My Airbnb still has the booking.  

If I block a date in OwnerRez, it will not update in Airbnb. by /forums/users/347399785 Serge K – Sep 7, 2022 11:24 AM (UTC)

This should update within 1-2 hours of the booking falling off of your OwnerRez calendar, and even sooner if an Airbnb guest puts thos...