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  • Blog

    ...* Bug Fixes (#fixes)

    * September 4th release with 14 bug fixes (#bugs-september-four)
    * September 11th release with 10 bug fixes (#bugs-september-eleven)
    * September 18th release with 26 bug fixes (#bugs-september-eighteen)
    * September 25th release with 16 bug fixes (#bugs-september-twenty-five) New Features Sign in with Google

    Signing in or logging into an app with Google...

  • Forums

    ...show prices on the calendar and some don't.  VRBO support seems to think this is a glitch and all listings should show prices.  Does anyone know what causes calendar prices to disappear on VRBO?

    2.  PriceLabs sets prices all over the map, different for every day.  I'm glad they're so smart about it, but in our beachfront market it seems like we're the only listing with inconsistent pricing fro...

  • Forums

    I have 2 requests that I could see being beneficial for those of that use the blog feature of Hosted Websites.

    * Remove the "posted on date" as a requirement for blog articles. I would prefer to just order the blog articles, but not show how "old" or long ago certain articles were posted. For those of that don't post super often it would help our articles not look quite so old.
    * Secondly it w...

  • Forums

    ...ginally made

    d. Open the dates immediately and raise/lower the daily current pricing by a certain %, with the ability to select if the dates are within a certain upcoming time range  (e.g. within 2 months, 3 weeks, 4 days, etc.) - this would allow to customize settings for last minute cancellations or farther out cancellations (this would be our most preferred feature request)

    e. Automatica...

  • Forums

    ...my home I lose WIFI. I have to drive to a hilltop to get enough bars to answer guests. During all of this the guests have been texting, calling, asking questions, guidance.  As I answer 1 guest with 2 bars on my phone the rest are clambering to get an answer. I am scribed to emergence alerts from the County and Power co. It would be GREAT if I could type in, Copy/past etc the info I get from the e...
  • Forums

    ...t the top of the screen? Those are the photos that now require assignment to "rooms" and to have captions added.  The need to scroll down to them as opposed to having them at the top seems wrong.

    2. can you retain the original file name of the photo/image as it was imported?  This would make it possible to find the exact file by name that was used for the Ownerrez photo gallery.  So often the p...

  • Forums

    I would love a way for the Tag Automation feature to have a way to tag repeat guests. This should be simple to do by having a workflow to select bookings of 2 or more. I like to acknowledge repeat guests, offer promos, etc. so having this feature would be incredibly useful.
  • Forums

    ...own issues and this date change issue doesn’t seem to be in there.

    The issue as I see it currently (possibly not an OR issue)
    1. Booking.com has allowed a date change to an already occupied date.
    2. The original booking is still in the Ownerrez calendar.
    3. The new booking date isn’t (possibly due to it already being booked).

    I thought you should know for your support documents. Also if the...

  • Forums

    while the OR hosted sites are very functional, it would be nice to have the following:

    1. newer style website templates 

    2. ability to embed photo galleries/carousels (that are not of the property photos) in the custom OR hosted site pages - ex. creating a page or blog post with photos of local attractions.

    3. easier formatting of the custom pages - currently it is difficult to embed ph...

  • Forums

    1. Airbnb splits certain fees (example: Management) across stay and applies them to nightly rent . 2 check if you have channel mark up set up on Settings > APi > Airbnb.
  • Forums

    ...mains the same throughout all pages.

    Yes, you can apply it manually. When the guest selects it, two things happen:

    1) A processing adjustment for 3% is added as a bottom line item on their charges
    2) The booking rules are locked to "credit card only" on the payment methods or whatever method they selected

    So if you do a manual booking, you can manually do both of the items above - change the ch...

  • Forums

    ...the app so I can give them specific checklists and ask for validation that these items have been reviewed and cleaned to standard. Will be happy to keep folks updated. I have been signed up for maybe 2-3 weeks but have not processed any cleanings through there. Not at a fault to the app or to Mr Duncan. I will reach back out to him and update this thread.
  • Forums

    ...the fees they paid. Couple caveats:

    1) That will include all guest fees on the booking, even the ones that may be taxes the channel paid on their behalf. If you don't have that, then no worries.

    2) This will only work if you've used Channel Bridge to bring in that fee data (or manually entered) it. If there are no recorded guest fees on the booking, that field code will be empty or show $0.

  • Forums

    ...cannot just search and then see what is availability of the place they like. This may work for hotels as people have exact dates for their business trips but often vacationers are quite flexible by 1-2 days in my drive to destination.

    What kind of experienced any of you have with BDC?

  • Forums

    ...ons or moved dates but there are natural limitations.

    Early on, we realized that:

    1) We could not have API Integration with every major channel we wanted (or at least not as fast as possible), and

    2) The "Synced" style with iCal and inquiry parsing wasn't going to cut it because bookings only come in with dates and guest name and everything else was left out. Also there are time delays between...

  • Forums

    ...edification...

    Channel bridge rate push works for VRBO/HomeAway and also Airbnb.

    1) Set up Channel Bridge (if you haven't already):
    2) Open the Chrome browser and log in to VRBO (or Airbnb)
    3) Go to Settings > Channel Connections and click on the VRBO channel in the list (if you don't have one already, hit the Connect button, find...

  • Forums

    Randy, Can you confirm the pricing? Is it $1 per booking (ie per cleaning). Is that charged to the owner? Is there a fee for the cleaner? I'm looking for a better way to coordinate with my cleaners for my 2 units.....something better than emailing them a list of cleaning dates and times updating it as more come in.
  • Forums

    Same request - for a fee like $1 per cleaning it's a no brainer for us to use this, but our cleaning person cleans 20 units and we are just 2 of them.

    But if it's handy to the cleaner I be she'll get other owners on board with the app as well. Keep us informed please !!

  • Blog

    ...:

    1) I saw mention of Owner Rez in talks with VRBO to allow import of guest reviews. Is there any chance this will ever happen? We have great reviews and would love to be able to bring them over

    2) Does Owner Rez have any plans to introduce a review widget. I am in the process of trying to enable reviews on my site and would love to be able to do it through owner res.

  • Forums

    ...that means a web service or website that will upload your original image file and give you a public URL where it can be seen. imgur.com is probably the best. It's free, featureful and easy to use.

    2) As an example, here's an image of an old cabin that I just uploaded to imgur.com:

    After upload, they give you some tools that will show you the URL to use. You wan...