OwnerRez closed out 2024 strong - with some powerful new features, including Google Vacation Rentals Request-To-Book, Lynnbrook Group Security Deposit Holds, Airbnb per guest/pet/night surcharges, and the ability to run reports on disabled properties! These and much more rounded out a busy 2024 - read on to see how things shook out in December.
* New Features (#new-features)
* Google Vacatio...
...s within the booking. When someone buys a basket or a couples massage (set up as "surcharges") during their booking process, we want to 1) tag the booking with the surcharge automatically which would 2) allow us to send an email out for any booking with that particular tag.
Could you let me know if this type of automation in tagging is in the works? Thanks!
...ely a pipe started leaking so I moved them to another apartment. It took 4 days for me to get the leak and everything tidied up.
So I have 1 apartment blocked out with an Airbnb booking for 2 more weeks which doesn’t have anyone in it.
The 2nd apartment has the guests in and I’ve blocked it off for the rest of their stay.
Is it possible to unblock the first apartment?
...ie. maybe add this option for 97% of amount collected *to date*).
Caveat: So I'm still waiting on 100% confirmation back from my credit card processor (Bambora), but I'm 99% sure the fee (~2.5%-3%) is taken on every credit card swipe. If that is indeed the case, then my feature request may be useful for people. [img
...pushing the customer for questions or to convert. You can do that with the new quote triggers. Create a scheduled one, [x] days after quote created, with condition quote status is still "open".
2) Alert the guest that their quote is no longer valid when someone else takes the dates or property. ie. the quote becomes "preempted". Basically, you want to shoot out emails to everyone with those...
We have a number of staff creating and making changes to bookings. It would be great to see in the Activity section, which staff created the booking, which staff made a change or applied a payment, etc. by Camelo Y (/forums/users/347445261) – Oct 30, 2024 2:09 PM (UTC)
This would be a welcome feature in terms of accountability.
...in Vacant Mode will be grayed out.
If anyone else has any ideas or feature requests, let me know!
Thank you,
Bobby Varghese
Jervis Systems by Jervis Systems (/forums/users/347419268) – Nov 7, 2023 5:49 PM (UTC)
Hi Bobby. Our properties is in such climate that you may need heat at night and AC during daytime in Spring and Fall. Moreover, we have zoned systems (i.e one HVAC...
...r you; it might be helpful for future OR users to know exactly how to configure it. I sure wish I had written down what I did to make that piece work.
Good luck! by /forums/users/347395647 Dori123 – Jun 13, 2022 2:58 PM (UTC)
Do you not use this anymore? Or is it possible for you to post screenshot of your OR settings and IFTTT settings? I think many people would find this useful.
...the properties that cleaner cleans and the code automatically gets propagated to all the doors). The control panel was also a bit clunky (very Web 1.0-ish, like OR itself :P, instead of clean and Web 2.0ish like Breezeway appears to be).
Between the clunkiness and the prospect of having to drop $1K just to re-outfit all my properties with compatible door locks, I bailed and decided to stick wit...
Yes I just have a lot of last minute bookings and over 50 cleanings a month- sometimes 25 a week and different cleaners work on different days so I think I need a way to run a report based on which cleaner is working that property on that departure day so then I can specify the report to run for a certain cleaner 2 times a week looking forward maybe 3 weeks at a time..
It would be nice to have...
...erty export/import in order to make mass changes quickly
#1 Description - add ability to export entire description to EXCEL, make blanket changes to multiple properties, and import back
#2 Variation of #1 - add ability to add text to TOP or BOTTOM of description. Personally I would use this to seasonally modify the top of all
descriptions to add things such as "Book Now for Winter",...
...your furry friend will have a great time." I would go in and tweak this message and either send it immediately OR save it and have it go out as scheduled.
Can I do this in OR?
Use case 2:
The other use case is similar. Seven days before arrival I send a message giving them the key codes and link to my digital guidebook. It would be great to be able to tweak/personalize that mes...
...d not be included in the communication. So no harm, no foul. You can do multiple field codes in the same message... say for example, one for the first sentence and then one for the last.
Use Case 2: Yes, also possible! You could have separate Booking field code(s) for the pre-arrival message and do a similar thing. Again, the message could have most of the details needed for their stay so if yo...
