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...sylvania to collect 9% tax, which is 6% sales tax and 3% a Pocono area hotel tax. I was looking at MyLodgeTax, but they seem to has been crappy reviews. Not totally sure what true value they add for $240 per annum.

From Ownerreservations + OTAs, is there a simple way to pull collected taxes to meet the many time a year taxes that seem to need to be paid correctly?

2) how do you search these forum...

1. Status says "Quoted" even after the quote expired. would be good if it showed "Expired" for those.

2. Would be great to have another status I can apply to an inquiry/quote: "rejected" or "booked elsewhere" or something like that. Three days after a quote is sent, I send a follow up email to the ones that haven't booked, so having a way to remember that the guest responded with "no" would help...

Thanks Rich, for the suggestions. I also love the custom fields for the bookings. But this won't help me much in the situation I am describing.

For instance, I have 2 properties that I might need to send an email to a guest to remind them to put out the trash for pick up. I'd rather send them a reminder email than include the information in the Guest Instructions, because it is my experience that...

...(not a management company or an agent).

~ NO smoking ~ NO pets (no exceptions!) ~ NO house parties ~ NO bachelor / bachelorette parties ~ NO student / school / chaperoned groups.

~ Must be at least 25 years of age to rent, and be present during the entire stay; No third party rentals. Minors under 18 can only stay with parent, legal guardian or responsible adult, and must never be left at the pro...

...twork gateway that we do integrate with. They may have their own gateway that they like to use by default, but they can set you up on an alternate gateway that we do support. Worth an ask at least.

#2 - We do sometimes add additional integrations. It's a decent amount of work, though, so we want to make sure that the processor supports the features we need, the API is fairly straightforward, and t...

Hi Kristine!

Yes, you would use surcharges for that (look in Settings > Surcharges). Create an automatic surcharge called "Extra guest fee" and make the amount $75, then set the multiplier to "guests" and say that 2 are included for free. Like so:

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...ls or refunds if you're paying taxes ahead of arrival.

We have a plan to do tax remittance tracking similar to how we do Owner/PM statements and payout tracking but that feature isn't in place yet.

2) There's not a dedicated forum only search, but the search box at the top of the support area will search forums, blogs, and support articles all at once.

...than quadrupling last year since we started). There are other factors contributing to this growth, but if not for AirBnB this last year we would have had major cash flow problems with our business.

2013-3 bookings
2014-7 bookings
2015-15 bookings
2016-73 bookings
2017-12 bookings to date (it's only February)

Of all these guests we've had <3 that have been problematic. AirBnB offers 2 way review...

...I will spend a fraction of what I spent on VRBO and Homeaway on ads targeted to Facebook users.

My priorities going forward will be this:
1. Get my website totally current, including improving SEO.
2. Get Facebook pages current, meaning current photos, etc., and links to the website.
3. Target FaceBook ads to my most likely demographics.
4. Get AirBnB rates and photos up to date.
5. Investigate...

...I will spend a fraction of what I spent on VRBO and Homeaway on ads targeted to Facebook users.

My priorities going forward will be this:
1. Get my website totally current, including improving SEO.
2. Get Facebook pages current, meaning current photos, etc., and links to the website.
3. Target FaceBook ads to my most likely demographics.
4. Get AirBnB rates and photos up to date.
5. Investigate...

...inal deposit is only the amount that the first person is paying. Then the second person could send their payment.

The payment URL page does take the ENTIRE balance due, so if they are only paying 1/2 of the deposit, you would need them to call you or email you and you manually enter that payment for them.

You can of course always enter a manual payment, using anyone's credit card info, at any ti...

...wing up for Sage/Cornerstone customers. You may have noticed that $5-10 monthly FANF fee every so often. Sage has refused to remove it, even though we've reminded them of their commitment to a flat 2.95%. So we offer SecureNet for those that want to switch. SecureNet requires processing history to quality however.

-Michelle

I've been taking credit cards for 4 years so that's not a problem, I've only one months statement with cornerstone and didn't have that charge and will be pretty upset if I do get one as that is one reason I've switched... does securenet have a lower than 2.95% charge?

Thanks for your reply,
Wendy

Hi Wendy,

SecureNet's charge is 2.95% flat like Sage, but we've noticed that SecureNet does not pass along new interchange fees like Sage has done in the past. We're recommending SecureNet for anyone with processing history for that reason.

-Michelle