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  • Forums

    ...to get their result. This makes them much more likely to (1) decide to input the date information in the first place (because there was no up-front "taking" ask for any personal info like email) and (2) follow through to give their email (because by the time they're asked, they've already committed, and the sunk cost dynamic takes over (I've already come this far, I have to finish).
  • Forums

    ...to get their result. This makes them much more likely to (1) decide to input the date information in the first place (because there was no up-front "taking" ask for any personal info like email) and (2) follow through to give their email (because by the time they're asked, they've already committed, and the sunk cost dynamic takes over (I've already come this far, I have to finish). by Tyler K (/f...
  • Forums

    ...s not a feature.  At the very least, I need to figure out how to have the availability widget next to the book now widget so a back-and-forth clicking is avoided. by yobergervilla (/forums/users/347428696) – Feb 3, 2023 2:41 PM (UTC)

     

    I just have them stacked with the minical sitting above the booking widget. Not ideal but at least it is there. Still, it would be way better if the Calend...

  • Forums

    ...re that the funds are available. This is often way in advance of arrival. I would hate for the guest to show up and to find out that they have maxed out their credit line, so it can’t be collected.
    2. I want the guest to feel like they have “skin in the game”. There are many things that are not covered by the damage insurance like excessive clean-up, intentional damage, fines for behavior that d...
  • Forums

    I have a following situation. Guest staying 6 nights. The original secdep that was reserved 2 days prior to arrival was supposed to expire and new one reserved (refreshed). well enter sent me a screen shot where it shows TWO "pending" auths for the amount of sec dep. This happened more tan once, renter not happy, is there a way not to "refresh" the sec dep is old one is still pending?
  • Forums

    ...se from.

    #1 commission rate. Sometimes we discount the commission for one reason or another and would like to let the
    owner know by including it on each booking.

    #2 Rent Amount - there are columns for taxes, gross, cleaning etc. I would like to be able to use just RENT AMOUNT.

    Randy

  • Forums

    ...through that channel to try to bump up the review score and get listed as a Premier Partner again.

    So, 3 questions:

    1) Is there a way to just entirely hide the "Rates" section on my hosted website?
    2) Is there a global setting to disallow bookings more than 1 year out?
    3) Is there any way to change (i.e. mark up or mark down) the rates on a *specific* property on a specific channel? I know you ca...

  • Forums

    ...hey aren't charging a transaction fee. The amount they transferred to me is exactly the amount of the booking, and no fee was deducted.

    I can deal with the lack of cashflow if I'm basically earning ~2.7% extra on every booking by avoiding transaction fees. :)

    Anyone else able to confirm this?

    Anecdotally (from what I've read online), it does seem that using Payments by Booking.com also seems to...

  • Forums

    Looks like I'm the first Aussie in here :)
    I'm Dianne Denton from Diamond Beach NSW - my husband Chris and I have 2 beach holiday homes here - (multi award winning, dog and horse friendly) and our newest, (wheelchair and dog friendly).
    I've spent the last few months trawling through booking software options and after much considerat...
  • Forums

    ...But I am asking for the ability to have a different title, or headline as it were, for different channels. Something like:

    AirBNB: Set your dial to RELAX at this cozy log cabin w/hot tub, fire pit, 2 gas fireplaces. It is so secluded that you cannot even SEE another cabin!

    Vrbo: Secluded - Hot Tub - Fire Pit - Fast Internet

    As it is now, the HEADLINE is mapped to both of these meaning 1 title/h...

  • Forums

    VRBO does not allow owners to specify any other tax than the amount that VRBO themselves are collecting & remitting. So I have to send the guest a payment request to pay the additional 2% local lodging tax that the site did not collect.

    On Airbnb, one of the properties that Airbnb does not collect the entire tax for (located in VA) DOES have the "Custom > Add a tax" option, but the other property...

  • Forums

    Sure thing, some answers:

    1) Do you mean hiding just the Rates table on the property page? Or the Rate range per night that's displayed on the list of properties and a couple of other spots?

    2) To set a max days in advance rule, go to the Rules section of each property and enter the maximum side of the "Time From Now" restriction

    [img

  • Forums

    ...ot rates set up by PriceLabs). I'm just trying to avoid the inevitable question from a prospective guest along the lines of "it says your fall rate is $99 per night but when I submit a quote, it is $127 per night, why won't you honor the $99 rate?", etc.

    2) Aha, the key is that there's no global setting but rather it must be specified in each property. Thanks for the clarification.

    3) Thanks! Tha...

  • Forums

    My 2 cents:

    I loaded the pdf files on my website. Instead of sending them the file, I send them a link to the page the files are hosted on.

    example -

    That way, you keep them coming back to your site.

  • Forums

    ...g owners that disburses the funds about a week after the guest pays)
    -Better processing rates (Airbnb, TripAdvisor, and HomeAway Payments all charge 3%; it's not hard to find a processor that will do 2.7% (like Lynnbrook) or possibly even better, especially if you're pushing any kind of decent volume through your processor
    -Often easier to integrate with your accounting software and accounting work...
  • Forums

    Yep, for restrictions like that you'd need a season every year because the dates are different. What's the actual rule you're trying to set? Can't check in within 2 days of a holiday?

    For the channel bridge rate push, it will push the rate and min nights.

    For API integrations like Airbnb and booking.com, we'll push the allowed check in/out days as well.

  • Forums

    ...p property custom fields and put in the language that is different per property, then insert those fields into the standard quote template. That way it'll auto populate when you go to send the quote.
    2) Set up a new template and switch to it when sending out a quote. It'll start with the default one but you can switch to any other custom quote template
  • Blog

    Awesome thought @BlueMtnCabins - I'm in same boat (2 properties now, 3rd this summer)
  • Forums

    I do not know where you get 3.5% for square. it is 2.9% for non swiped non keyed (invoiced).

    yes I mean for one off stuff. for example, my AirBnB or VRBO renter who already paid via VRBO or AIRBNB wants to add an extra night to their stay. I do not do that via AirBNB or VRBO, I just invoice them for extra night cost via Square. or sometimes I have VRBO renter who booked via VRBO and paid deposit...

  • Forums

    ...when renter gives ME their CC # and I key it in. Higher risk- higher price. When I generate invoice and send to renter, and they enter their CC on their end (I never handle the CC - lower risk) it is 2.9%
    I understand using new merchant acct going forward for new bookings, but If I have bookings that already paid the deposit but balance is not due yet (deposit was paid via Stripe), will balance be...