received E-mail stating content push has failed to airbnb. #215867849. I looked and everything seems to be active. I have no idea what this is, if it is something that needs to be corrected, would you do that? Or explain to me what needs to be done. Thank You
Try going to Properties > Channel rules & if you have a default to strict 14, remove that and replace it with a cancellation policy Airbnb allows.
Airbnb has rolled out a series of updates to its cancellation policies. Here's more information about the October 1 changes to Airbnb's cancellation policies:
https://www.airbnb.com/help/article/475
Airbnb also introduced a new “Limited” cancellation policy, which allows guests to cancel up to 14 days before check-in for a full refund. Cancellations made between seven and 14 days before check-in will result in a 50% refund to the guest. Bookings cancelled within seven days of arrival will not be refunded.
The most significant change for hosts is the removal of Airbnb’s “Strict” policy. The Strict policy is no longer available for new listings, and existing listings were automatically moved to the “Firm” policy unless hosts chose to opt out as Airbnb instructed.
Under the Firm policy, guests can cancel up to 30 days before check-in for a full refund. Cancellations made between seven and 30 days will result in a 50 per cent refund to the guest, while cancellations within seven days will not be refunded.
If your OwnerRez policy remains set to a version of STRICT and you do not qualify for that on Airbnb, you need to change, on OwnerRez to a policy other than STRICT.
