Topic | Posted |
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Feature Requests » Year End Statement for PMAdded you Kathy (Posted 5 days ago) |
5 days ago |
General Help and Questions » new to rentals ownerrez - feq QsHi Wei: Welcome to short term rentals and to OwnerRez! * If I add my listing on one platform, will it automatically appear on others, or do I need to manually add it on Airbnb, Book… (Posted 6 days ago) |
6 days ago |
Feature Requests » Year End Statement for PMGotcha: Shoreline Rental Mike P (Posted 7 days ago) |
7 days ago |
Feature Requests » Year End Statement for PMHi all: Cheryl- you are on the list, no existing PMv1 users have been added to Beta, yet. Staci-added you Codi-added you CWV- added you (Posted Jan 5, 2025 7:21 PM) |
Jan 5, 2025 7:21 PM |
Feature Requests » Year End Statement for PMAdded you to the list, Jen (Posted Jan 5, 2025 11:18 AM) |
Jan 5, 2025 11:18 AM |
General Help and Questions » 'Importing' issue in AirbnbThe Airbnb listing import feature only. affects adding listing content to a property on OwnerRez. There can be a few reasons for a slow/problematic import for a property syncing from OwnerRez to … (Posted Dec 14, 2024 3:54 PM) |
Dec 14, 2024 3:54 PM |
General Help and Questions » Discount for "No Cancellation" policyIn general, if you update the booking rules, the rental agreement should be updated. You'd need to update the rules before the guest signs the rental agreement and using Request to Book means you sho… (Posted Nov 27, 2024 1:52 AM) |
Nov 27, 2024 1:52 AM |
General Help and Questions » Block Checkout on certain daysYou can set up a "no changeover" restriction for a particular date, meaning no arrival or departure is allowed, but someone can stay that day. For example, as shown in this article about the rates ca… (Posted Nov 24, 2024 11:03 PM) |
Nov 24, 2024 11:03 PM |
General Help and Questions » Agoda removes linksAgoda is a channel partner of Booking.com. Booking.com recently has been redacting links. Try following the steps in this article: https://partner.booking.com/en-us/help/legal-security/securit… (Posted Nov 22, 2024 11:43 PM) |
Nov 22, 2024 11:43 PM |
Feature Requests » Custom timing for delayed posting of a bad review.Hi Alex: Currently the delayed review setting works as follows: When a review period starts, after check-out and until a maximum set by Airbnb (14 days), Airbnb sends our systems a signal that… (Posted Nov 21, 2024 4:04 PM) |
Nov 21, 2024 4:04 PM |
General Help and Questions » RentMount.com - would listing with them cause problems with Google Vacation Rentals?It looks like RentMount has already integrated with some channel managers, you could certainly suggest that RentMount write to OwnerRez's open API so they can be integrated here, too. GVR has no s… (Posted Nov 13, 2024 9:51 PM) |
Nov 13, 2024 9:51 PM |
General Help and Questions » Menu on hosted website is displaying as a hamburgerCan you check your display settings? If you are zoomed in too much, you might see the hamburger instead. I was able to check your desktop view and saw the names of the menu items across the top. (Posted Nov 11, 2024 2:26 PM) |
Nov 11, 2024 2:26 PM |
Feature Requests » Year End Statement for PMAlece- I added you to the wish list (Posted Oct 31, 2024 9:03 PM) |
Oct 31, 2024 9:03 PM |
General Help and Questions » New Airbnb App and search categoriesI recently saw this info on a forum post. Had you tried these steps? Apparently you can choose to request a certain category: Go to the listing, click property I believe and it will show categori… (Posted Oct 30, 2024 9:14 PM) |
Oct 30, 2024 9:14 PM |
Feature Requests » File Store per Vacation Home and Business profileHave you tried the file uploads option: https://app.ownerrez.com/settings/accountfiles It does not sort by property, but if you title the documents to begin with the property name, could… (Posted Oct 28, 2024 4:53 PM) |
Oct 28, 2024 4:53 PM |
General Help and Questions » Unblocking a roomHi James: Generally, you want to make any changes to an Airbnb booking on Airbnb.com and allow the change to sync to OwnerRez. You are changing properties and there is one issue that can make t… (Posted Oct 28, 2024 3:40 PM) |
Oct 28, 2024 3:40 PM |
General Help and Questions » Google Vacation Rentals photosThere is no way for you to affect the order of your photos on Google. Both photos and, descriptions & headlines are AI edited on GVR. Google completely controls how they present the listing info sync… (Posted Oct 28, 2024 2:34 PM) |
Oct 28, 2024 2:34 PM |
Feature Requests » Have a tag automatically change the check-in or check-out time when it's appliedAny time you change the check-in/out time of a booking via the change/move button in the booking overview screen, it should update the lock via RemoteLock in a matter of minutes. If that is not happe… (Posted Oct 28, 2024 2:32 PM) |
Oct 28, 2024 2:32 PM |
General Help and Questions » Updated phone informationYou should be able to edit that in the theming area: https://app.ownerrez.com/settings/theming (Posted Oct 12, 2024 3:29 PM) |
Oct 12, 2024 3:29 PM |
General Help and Questions » Request to Book on Booking.comBooking.com did begin offering an RTB option; at the moment, users are experiencing frustration, and there is no two-way communication. You can neither ask nor answer questions of the guest. You are… (Posted Oct 6, 2024 4:07 PM) |
Oct 6, 2024 4:07 PM |