| Topic | Posted |
|---|---|
Feature Requests » Furnished FinderThe iCal import limitation you’re seeing is a known issue with FurnishedFinder. They only accept iCal links from Airbnb and Vrbo domains, which unfortunately means an OwnerRez export iCal can’t be us… (Posted yesterday) |
yesterday |
General Chat » VRBO Seasonal Cancellation Policy SetupThe seasonal cancellation policy should be available with the new Vrbo API. We are eagerly counting down to that new Vrbo API & hoping for early 2026. (Posted 4 days ago) |
4 days ago |
General Help and Questions » VRBO Discounts w/ OneKey and MobileExisting early bird and last-minute discounts should automatically convert into Vrbo “promos,” giving them the strike-through pricing on listings. In addition to that, the new promotions wi… (Posted 6 days ago) |
6 days ago |
General Help and Questions » 4 night minimum. Allowing 1 night this this time. No option to pre-approve on VRBO or OwnerRez. So is it even possible?When you connect to Vrbo through their API, Vrbo treats you like a professional partner: they show your listing, but all booking details are handled on your side. However, Vrbo works hard to keep gue… (Posted 6 days ago) |
6 days ago |
General Help and Questions » How to do a VRBO discountHere are a few strategies for adjusting pricing for a guest: (Note: The Vrbo ~15% booking fee will not be reduced in amount if you adjust the price down on OwnerRez after the guest books.) * … (Posted Nov 26, 2025 2:30 PM) |
Nov 26, 2025 2:30 PM |
Blog » Integration With HiCheeIt's our understanding that HiChee isn't doing this now. However, they're making note of these requests, so please reach out to HiChee and let them know this is something you want to see! (Posted Nov 15, 2025 10:43 PM) |
Nov 15, 2025 10:43 PM |
Feature Requests » Channel alertsHi Brandon: If you have your channel notifications active, you should be getting a notification when there is a channel issue. If you have an example of that not happening, go ahead and write in t… (Posted Nov 12, 2025 2:20 PM) |
Nov 12, 2025 2:20 PM |
Feature Requests » Sunday on Left in Rate CalendarThat is a tricky little setting! You can select your preferred first day of the week here: https://app.ownerrez.com/account/preferences https://uc.orez.io/w/files/15db0fd96e83469b893dfed1891021c5… (Posted Oct 13, 2025 4:59 PM) |
Oct 13, 2025 4:59 PM |
General Help and Questions » Any fellow lady hosts listed on GoLightly?An invite there shows that the email is already in use. Can you try logging in and see if you've already been added? (Posted Sep 4, 2025 4:51 PM) |
Sep 4, 2025 4:51 PM |
General Help and Questions » VRBO InquiriesWhen you integrate with Vrbo via their API, they then act as a listing site & passing the rest of the booking details to you. However, they take precautions to keep guest inquiries within the Vrbo sy… (Posted Jul 21, 2025 3:12 PM) |
Jul 21, 2025 3:12 PM |
General Help and Questions » Request to Book on Booking.comCorrect, Vaskin. If you’ve chosen to use Request to Book (RTB) on Booking.com, just send us a screenshot showing that setting, and we can apply an override for Airbnb to match. However, if you… (Posted Jul 11, 2025 12:48 PM) |
Jul 11, 2025 12:48 PM |
General Help and Questions » VRBO boking accepted in OR but still pending approval in VRBO?Hi Colleen: Great question! That unintuitive status on Vrbo is actually normal. Once using API connections, you can ignore the Vrbo countdown clock. Here is one of our articles that affi… (Posted Jun 29, 2025 8:52 PM) |
Jun 29, 2025 8:52 PM |
Feature Requests » Signed Rental Agreement Before Dates Are BlockedMost users handle this by adding a house rule that says the rental agreement (and security deposit setup) must be completed within 24 hours, or the booking may be canceled. This helps protect you and… (Posted May 14, 2025 2:09 PM) |
May 14, 2025 2:09 PM |
General Help and Questions » Security deposit for only Vrbo and direct booking siteYes, you can configure security deposits differently for each booking channel in OwnerRez. For Vrbo and direct bookings, you would set up security deposits in your Property Rules settings, while for … (Posted May 14, 2025 1:35 PM) |
May 14, 2025 1:35 PM |
General Help and Questions » SOS! New and trial by fireHi Stephanie: Welcome to OwnerRez! There is a lot to absorb, at first. In my experience, there are a couple of common reasons for credit card payments to fail: A) The bak is a bit overzeal… (Posted May 14, 2025 1:22 PM) |
May 14, 2025 1:22 PM |
Feature Requests » Help with booking.com paymentsHi Haydar: The tricky part about the Booking.com is that you can be on Payment on Booking.com, meaning they function similarly to Airbnb. Or you can be approved for credit card details, however, i… (Posted Feb 18, 2025 10:15 AM) |
Feb 18, 2025 10:15 AM |
Feature Requests » Year End Statement for PMAdded you Kathy (Posted Jan 8, 2025 10:07 PM) |
Jan 8, 2025 10:07 PM |
General Help and Questions » new to rentals ownerrez - feq QsHi Wei: Welcome to short term rentals and to OwnerRez! * If I add my listing on one platform, will it automatically appear on others, or do I need to manually add it on Airbnb, Book… (Posted Jan 7, 2025 1:56 PM) |
Jan 7, 2025 1:56 PM |
Feature Requests » Year End Statement for PMGotcha: Shoreline Rental Mike P (Posted Jan 6, 2025 11:17 AM) |
Jan 6, 2025 11:17 AM |
Feature Requests » Year End Statement for PMHi all: Cheryl- you are on the list, no existing PMv1 users have been added to Beta, yet. Staci-added you Codi-added you CWV- added you (Posted Jan 5, 2025 7:21 PM) |
Jan 5, 2025 7:21 PM |
