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Adria H

OwnerRez Team Member
Member for 3 years
185 posts
Topic

Feature Requests » Interfaces with HomeExchange and weneedavacation.com

It looks like weneedavacation.com offers iCal syncs: https://www.weneedavacation.com/Help/Calendar-Import-Export.aspx This article walks you through the steps to set up in iCal: https://www.owner…

(Posted Apr 2, 2026 12:56 PM)

Feature Requests » HomeExchange.com calendar integration

Hi Pete: Calendar synchronization is a key feature of OwnerRez & you could use the iCals, however, it appears that HomeExhange.com has no iCal sync available. If HomeExchange does not create a pl…

(Posted Apr 2, 2026 12:50 PM)

Feature Requests » VRBO Channel Specific Last Minute & Early Bird Discount to avoid stacking

[This topic has been merged with another topic ( Request to Prevent Stacking Using Standard Discounts on VRBO and Direct Bookings (/forums/requests/request-to-prevent-stacking-using-standard-discou…

(Posted Mar 25, 2026 7:31 PM)

Feature Requests » Request to Prevent Stacking Using Standard Discounts on VRBO and Direct Bookings

[Another topic was closed as a duplicate of this topic ( VRBO Channel Specific Last Minute & Early Bird Discount to avoid stacking (/forums/requests/vrbo-channel-specific-last-minute-early-bird-dis…

(Posted Mar 25, 2026 7:31 PM)

Feature Requests » Free Cancelation Window / Auto-approval of Pending Reservations

What if instead you use the cancellation policy grace period, allowing you to grant the guests a grace period time to cancel before you charge the card. OwnerRez supports a Grace Period option on …

(Posted Mar 25, 2026 7:23 PM)

Feature Requests » Turno Integration

Great suggestion—thanks for submitting! Know anyone else who'd benefit from this? Send them the link so they can add their vote and show there's interest in making this happen.

(Posted Mar 25, 2026 7:18 PM)

Feature Requests » Red dot for RA not signed

We appreciate you taking the time to submit this feature request! If you know other users who would benefit from this, we'd encourage you to share it with them so they can add their support by way of…

(Posted Mar 25, 2026 7:17 PM)

General Help and Questions » URGENT: All Booking.com listings down after rate plan deletion - need fix

Looks like you got this fixed and your Booking.com connection is working. If you deleted the mapped rate plan in the Booking.com Extranet: Try updating the rate plan by going to Settings > Channel…

(Posted Mar 25, 2026 7:14 PM)

General Help and Questions » VRBO and Owner Rez Bookings and Fees

Great question — this is actually expected behavior, not a mistake by OwnerRez or Vrbo. Let me explain what's happening. What That ~12% Charge Is When a guest inquires or books on Vrbo, Vrbo …

(Posted Mar 25, 2026 6:57 PM)

General Help and Questions » About Converge being deprecated and the confusion/fears/concerns that users have expressed

Not sure I understand fully. I elected ELAVON via COSTCO.  Best rates plus dividends with Costco. Was Converge the extension of ELAVON?  I do not remember. Why would I need ELAVON and STR…

(Posted Mar 3, 2026 11:24 PM)

General Help and Questions » avoiding double bookings between airbnb and vrbo

Hi Jessica: I created a ticket and wrote you directly & we will help you get your API connections setup optimally. Ideally, your listings will be API synced to all the channels, so then there w…

(Posted Jan 25, 2026 4:44 PM)

General Help and Questions » About Converge being deprecated and the confusion/fears/concerns that users have expressed

You can continue using Converge as long as it’s working well for you. 🟡 We have seen automatic payment failures on some accounts, and Converge has not been able to troubleshoot or resolve those issu…

(Posted Jan 18, 2026 12:49 PM)

General Help and Questions » VRBO inquiry to quote

I agree that the inquiry process is confusing on Vrbo! Think of inquiring guests as tire kickers- maybe they want a deal; maybe they wrote to ten hosts to see who replies, maybe they have special…

(Posted Jan 14, 2026 11:49 AM)

General Help and Questions » How do I give a discount and change a quote in VRBO??

When you integrate with Vrbo via their API, they treat you like the professional you are, acting as a listing site & passing the rest of the booking details to you. However, they take precautions to …

(Posted Jan 8, 2026 2:35 PM)

General Chat » invalid cancellation policy

Try going to Properties > Channel rules & if you have a default to strict 14, remove that and replace it with a cancellation policy Airbnb allows.   Airbnb has rolled out a series of updates …

(Posted Dec 10, 2025 7:23 PM)

Feature Requests » Furnished Finder

The iCal import limitation you’re seeing is a known issue with FurnishedFinder. They only accept iCal links from Airbnb and Vrbo domains, which unfortunately means an OwnerRez export iCal can’t be us…

(Posted Dec 5, 2025 7:38 PM)

General Chat » VRBO Seasonal Cancellation Policy Setup

The seasonal cancellation policy should be available with the new Vrbo API. We are eagerly counting down to that new Vrbo API & hoping for early 2026.

(Posted Dec 2, 2025 11:12 PM)

General Help and Questions » VRBO Discounts w/ OneKey and Mobile

Existing early bird and last-minute discounts should automatically convert into Vrbo “promos,” giving them the strike-through pricing on listings.   In addition to that, the new promotions wi…

(Posted Nov 30, 2025 9:03 PM)

General Help and Questions » 4 night minimum. Allowing 1 night this this time. No option to pre-approve on VRBO or OwnerRez. So is it even possible?

When you connect to Vrbo through their API, Vrbo treats you like a professional partner: they show your listing, but all booking details are handled on your side. However, Vrbo works hard to keep gue…

(Posted Nov 30, 2025 2:41 AM)

General Help and Questions » How to do a VRBO discount

Here are a few strategies for adjusting pricing for a guest: (Note: The Vrbo ~15% booking fee will not be reduced in amount if you adjust the price down on OwnerRez after the guest books.) * …

(Posted Nov 26, 2025 2:30 PM)