Igloo Lockbox

Renee C
Sep 12, 2025 11:03 AM
Joined Feb, 2024 38 posts

Does anyone use the Igloohome lockbox? I'd like to use it for our car which won't always be parked at our house near the bridge.

I'm curious what the process is to ensure the lock gets updated with the codes and what happens if it's not near wifi/internet access - can it be remotely unlocked?

Would appreciate any info from real life users

Thanks!

Douglas C
Nov 18, 2025 1:30 PM
Joined Oct, 2025 4 posts

I use an Igloo lockbox on one of our properties. There are a couple of options:

  1. You can generate algorithmic codes automatically from OwnerRez. This is the advantage of not requiring any internet connection for the lockbox, or, in fact, any real network connection between OwnerRez and the lockbox at all.  The downside with algorithmic codes is that they're long (9 digits). That can increase friction for guests sometimes. I've literally watched a guest struggle to put their code into a lockbox until I finally unlocked it for them myself.  This may not be an issue for you, and the ability to algorithmically generate the codes without an internet connection could be an advantage. There are some tricky things to be aware of for those algo codes. For example, they must be used within 24 hours of the start time that they're activated for, or they will expire automatically. 
  2. You can get a Wi-Fi bridge that will connect the Bluetooth lock box to the Internet. Technically, this can then be integrated with OwnerRez so you can do things like generate codes based on the last four digits of a phone number. However, this requires your bridge to have permanent plug-in power. Be within a Wi-Fi router distance. And be within just a few feet of the lock box in order to communicate with it over Bluetooth. I've also personally found this to be an incredibly unreliable configuration. It probably would not work at all for your environment with a car. Unless you can put the bridge and a Wi-Fi connection right next to the parking spot.

 

All that said, I just came here on the forums to try to find examples of other people using Keyboxes that are integrated with OwnerRez because I'm finding that the Wi-Fi bridge solution for my Igloo keybox is really unreliable.

Renee C
Nov 18, 2025 2:22 PM
Joined Feb, 2024 38 posts

Thanks - yes I found the documentation and I got the bridge. I haven't had luck with it yet (also haven't spent a ton of time trying yet either). Since I can bring the lockbox in to the house near the router/bridge that shouldn't be an issue.

I was having trouble getting the lockbox code to update to the lock so I need to try again.

Douglas C
Nov 18, 2025 3:13 PM
Joined Oct, 2025 4 posts

Yeah, I'm having issues with it as well.  Overall, I've been disappointed with the Igloohome bridge system reliability  regardless of integrating it with OwnerRez.