Douglas C

Member for 7 months
10 posts
Topic

General Help and Questions » Reordering Photos in Group By Room Completely changed my Group by None Order

I carefully arranged all my photos in the Group by None view so I had everything prioritized the way I wanted people to see it in the Carousel View. I switched to Group by Room to check a few things …

(Posted May 7, 2026 1:22 PM)

Feature Requests » Rezzy to only respond in specific scenarios

To be clear - I’ve already implemented the urgent contact form on our web site, and have Rezzy enabled during off hours to provide the link to it if there’s an urgent issue. All I’m asking for is the…

(Posted May 4, 2026 12:28 PM)

Feature Requests » Rezzy to only respond in specific scenarios

I would like to be able to give Rezzy a directive to ONLY respond if the guest message matches a specific directive.  For example, I’d like Rezzy to step in and provide a link to an urgent contact…

(Posted May 4, 2026 12:27 PM)

Feature Requests » VRBO assign photos to rooms

Apologies for resurrecting an old thread here but I'm running into the same issue publishing a new listing to VRBO where my photos don't get assigned to rooms. Thankfully they're not getting random a…

(Posted Mar 24, 2026 3:51 PM)

General Help and Questions » Igloo Lockbox

I do have the bridge setup, and am able to automatically generate codes from OwnerRez about 80% of the time.  A few tips I learned to help make this fairly reliable:   * don't generate the co…

(Posted Mar 14, 2026 3:27 PM)

Feature Requests » Rezzy to query and analyze data across my whole OwnerRez account

I know Rezzy is currently targeted as a chatbot to assist with guest messaging but where my biggest value out of Rezzy could come is if it had the ability to review and analyze all guest communicatio…

(Posted Mar 11, 2026 9:34 PM)

Feature Requests » Additional Filter Presets beyond "Default"

Upvoted - would love this feature!

(Posted Dec 7, 2025 3:09 PM)

General Help and Questions » Igloo Lockbox

Yeah, I'm having issues with it as well.  Overall, I've been disappointed with the Igloohome bridge system reliability  regardless of integrating it with OwnerRez.

(Posted Nov 18, 2025 3:13 PM)

General Chat » What are good Key boxes that can be integrated with OwnerRez?

One of my properties is a much older building, and the doors in the property make it impossible to fit a standard modern electronic lock on it. I currently use an Igloo Home Key Box, but I find that …

(Posted Nov 18, 2025 1:32 PM)

General Help and Questions » Igloo Lockbox

I use an Igloo lockbox on one of our properties. There are a couple of options: * You can generate algorithmic codes automatically from OwnerRez. This is the advantage of not requiring any intern…

(Posted Nov 18, 2025 1:30 PM)