Invoices/Statements

James L
Dec 12, 2025 4:30 AM
Member for 4 years 97 posts

I’m trying to figure out how to automate sending an invoice out to my customers.

I charge my customers a percentage based on their income. So I want the invoice/statement to show…..

Booking id

OTA

Property

Dates

guest numbers 

gross rental amount

my percentage amount

Ideally a total of the percentage amount (so the amount they owe me).

I can get close, but the figures on the gross and the percentage always seem to be off.

I’ve been playing with this for a few months now and am close to giving up.

Any help would be gratefully received.

 

Alece
Dec 12, 2025 8:27 AM
Member for 6 years 306 posts

It sounds like what you’re looking for can be accomplished with an Owner Statement. If you use the PM Module, you can easily customize your statement view for Owner Statements to achieve that. 

https://www.ownerrez.com/support/articles/property-management-owner-statements-setup-configuration 

 

James L
Dec 12, 2025 10:53 AM
Member for 4 years 97 posts

It sounds like it but I cannot get the gross rental figure and the commission to add up. Support has suggested that i just used the net rate but of course that drops my income down which i'm not keen on doing.

 

Alece
Dec 12, 2025 11:11 AM
Member for 6 years 306 posts

Perhaps you don't have your commission set to apply to gross but to net, or to gross minus certain expenses? https://www.ownerrez.com/support/articles/property-management-commission-fee-expenses