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Joined January 2020
165 posts

Blog » Integration With RedCarpet Host

Oh wonderful. Thank you, Bryan!

(Posted 6 days ago)

Blog » Integration With RedCarpet Host

I wish their website included a sample guidebook to see what the offering really entails. As it stands now, I'd have to watch the demo of how to build one in order to get a glimpse of a finished prod…

(Posted 6 days ago)

Feature Requests » Add "Previous Guest Count" etc. to Field Codes to Highlight Changes in Booking

We have a template message that we send to guests to confirm changes they make to their booking. The template message field codes offer these great "previous" options so we can easily show a crossed-…

(Posted 7 days ago)

General Help and Questions » Where to set up per booking expenses?

If your expense settings were correct on the surcharge, I'd open a support ticket with OR to figure out what went wrong!

(Posted Apr 2, 2024 11:32 AM)

General Help and Questions » Where to set up per booking expenses?

Hey Julie! Check the cleaning fee Surcharge for that property and scroll down to the Expense section. That's where you can designate how much of it should go to you as the PM. This is customizable on…

(Posted Apr 2, 2024 11:25 AM)

Blog » Integration With Enso Connect

Their product looks beautiful! I'd love to see how the OR rental agreement flows into their system if anyone is already integrated and cares to share!  It also looks like currently there's no 2-w…

(Posted Mar 25, 2024 1:32 PM)

Feature Requests » Consolidate Lynnbrook Group Fee columns in Line Item Pivot report

Austin, does checking this box to Merge Similar Charges remedy that for you?    https://uc.orez.io/w/images/b8ea68ad55cf446f905d83670964cf7a-MediumOriginal

(Posted Mar 19, 2024 2:09 PM)

General Help and Questions » Delete custom source

Yes please!! The ability to disable/archive old, unneeded, or never-used custom sources would be greatly appreciated!

(Posted Mar 1, 2024 11:41 AM)

Feature Requests » Ability to send guests billing statement with breakdown of charges without having to create a quote first

I've created a custom email template that accomplishes this. Perhaps that would suit your needs as well? The main field code you're looking for, that displays the chart of charges, is {BCTAB}. https:…

(Posted Feb 29, 2024 4:57 PM)

Blog » Integration With VRPlatform

Would love to hear someone's personal experience if any OR users already utilize VRPlatform!

(Posted Feb 29, 2024 4:25 PM)

Feature Requests » Mid Term Rental Functionality

Love that idea, Nathaniel! That might do better as a standalone feature request, as it has a variety of functionalities and uses for people (for all different lengths of stays).

(Posted Feb 14, 2024 12:06 PM)

Feature Requests » Include a dropdown to include deactivated properties when running historical reports

This would be enormously beneficial!

(Posted Feb 12, 2024 1:47 PM)

Feature Requests » Repeat Guests - Custom message triggers

Sadly that wouldn't work as the booking field criteria is for the NEW booking. It's not referencing any previous departure associated with the guest, but the departure date of the new booking itself.

(Posted Jan 29, 2024 2:59 PM)

Feature Requests » Repeat Guests - Custom message triggers

That would work for the follow-up messages, yes. However the guest would have already received the primary initial correspondence (booking confirmation) same as they did on their first booking. And i…

(Posted Jan 29, 2024 2:00 PM)

Feature Requests » Repeat Guests - Custom message triggers

I'm not trying to send out an email blast to previous guests. My goal is then when someone books another stay with us after having already been a guest, that our template messages sound more personab…

(Posted Jan 29, 2024 1:25 PM)

Feature Requests » Repeat Guests - Custom message triggers

Robert -- Having to tag every guest after their stay is certainly an option, but it's a tedious step we would rather avoid!

(Posted Jan 29, 2024 12:11 PM)

Feature Requests » Custom Field should be able to apply to more than one property

YES!! Love that recommendation, Robert!

(Posted Jan 25, 2024 3:02 PM)

Feature Requests » Option to apply Discounts to Nightly rate field only.

Thank you, Steven!!

(Posted Jan 25, 2024 3:01 PM)

Feature Requests » Option to apply Discounts to Nightly rate field only.

Yes yes yes! It is so needed to be able to apply a Discount Code to rent only!

(Posted Jan 24, 2024 1:00 PM)

Feature Requests » Add 'Notes' section to API Integration screens

It would be incredibly helpful to have a Notes tab available within each API integration. Each channel often has nuances that we need to make note of, such as regarding the setup, how payments are ha…

(Posted Jan 24, 2024 12:57 PM)