Trial Demo
OwnerRez
Forums »

Alece

Member for 6 years
306 posts
Topic

General Help and Questions » FAQ Import

This would be the gamechanger I've been waiting on.

(Posted 5 days ago)

Feature Requests » Send Legal Agreements Based on Additional Conditions

Thank you, Steve. I appreciate hearing your input on this -- including the current workarounds available.

(Posted 6 days ago)

Feature Requests » Downloading Communication History

Please make it possible to download/export all our communication history. Doing so is in line with OwnerRez's policy on not owning our data and your statement that, "You should be able to take your …

(Posted 6 days ago)

General Help and Questions » How to protect myself from last minute booking cancellation?

Hey Rich! Interestingly, I recently came across Roam. I'm not sure they're fully operational yet, as I haven't heard back from the email I sent them for more details, but it may be worth exploring: h…

(Posted 6 days ago)

Feature Requests » Add Changeover Rule to Season Settings

We use seasons for a variety of key times throughout the year, such as to restrict check-in/out on a holiday and so forth. There are also a few select times of year when we need to require a changeov…

(Posted 6 days ago)

Feature Requests » Send Legal Agreements Based on Additional Conditions

I'd love a rental agreement condition based on length of stay so that longer term stays (30+ nights) automatically receive the longer stay rental agreement to sign!

(Posted 7 days ago)

General Help and Questions » New Confirm & Pay Form

@Robert - Yes. That is a great stopgap measure in the meantime! Thank you.

(Posted 7 days ago)

General Help and Questions » Same day bookings don't get messages when booked after message trigger

Hey Haris! Just brainstorming some potential solutions:  * Do you use the "Retry" setting on the trigger for these messages? These will only fire once an hour, so it does not allow for an option …

(Posted Jan 13, 2026 9:40 AM)

Feature Requests » Update the "other available properties" field code to use the public property names rather than internal

Great to hear, Bri. Thank you!

(Posted Jan 8, 2026 10:58 AM)

Feature Requests » ADR on Owner Statements

Hi again! Add parenthesis around [IncomeCategory_RentOnly]-[ExpenseCategory_Channel] so that the formula knows to apply the division only after that subtraction. It should look like:    ([Inc…

(Posted Jan 5, 2026 11:19 AM)

Feature Requests » Ability to add tags to Contacts in mobile view

I’m just now attempting to do this very thing for the first time and am perplexed that it is not possible!

(Posted Dec 29, 2025 8:13 PM)

Feature Requests » Update the "other available properties" field code to use the public property names rather than internal

Good to hear you'll be switching to the public names in January. Thanks for the update! (Have a great retreat!!!)

(Posted Dec 19, 2025 3:23 PM)

Feature Requests » Block bad guest

This is awesome, Bri! Thank you!

(Posted Dec 19, 2025 3:21 PM)

Blog » New PayPal Integration with Venmo & Pay Later

We use Lynnbrook for CC processing. They offer Venmo, Paypal pay later, apple pay, etc.  Can OwnerRez please enable their wallet function so we can use these payment methods?  Lynnbrook already offer…

(Posted Dec 18, 2025 12:16 PM)

Feature Requests » The ability to create line breaks in the Notes section of Owner Statements

I agree — The limitations of the fields that provide the totals now are less than ideal. Our workaround was to provide additional context via our theming settings. Sharing in case it’s helpful for yo…

(Posted Dec 14, 2025 1:08 PM)

General Help and Questions » Invoices/Statements

Perhaps you don't have your commission set to apply to gross but to net, or to gross minus certain expenses? https://www.ownerrez.com/support/articles/property-management-commission-fee-expenses

(Posted Dec 12, 2025 11:11 AM)

General Help and Questions » Invoices/Statements

It sounds like what you’re looking for can be accomplished with an Owner Statement. If you use the PM Module, you can easily customize your statement view for Owner Statements to achieve that.  ht…

(Posted Dec 12, 2025 8:27 AM)

Feature Requests » View message mapping per property

YES! It is so challenging to visualize/understand the message flow. We annually go through to update all messages and man it's extra laborious because of this.

(Posted Dec 11, 2025 2:42 PM)

Feature Requests » Owner Statements - Show Total Rents MINUS Discounts

Hey James, are you already on PMv2? If so, you can create a custom formula to achieve this!

(Posted Dec 11, 2025 11:24 AM)

Feature Requests » PMv2 - Booking status incorrect in owner statements

Praise Be! Did a quick review of owner statements, and everything is correct now. Thank you, Bri and the rest of the OR team!

(Posted Dec 10, 2025 3:13 PM)