Alece

Member for 6 years
364 posts
Topic

General Help and Questions » Redirect feature doesn't work for Facebook

Maybe I'm misunderstanding the issue. The FB debugger seems to be correctly grabbing your link (identifying the redirect path) and showing the right image and title. Have you tried sharing it on FB a…

(Posted 2 days ago )

General Help and Questions » Redirect feature doesn't work for Facebook

Try Facebook's Debugger to see if it helps: https://developers.facebook.com/tools/debug  After it populates the page from the first Debug, click Scrape Again.

(Posted 2 days ago )

Feature Requests » Delayed reponse timing for RezzyAI

All the praise hands!! Thanks @Bri!

(Posted May 5, 2026 9:56 AM)

Feature Requests » Delayed reponse timing for RezzyAI

Reiterating the need for this with an example from early this morning. An Airbnb booking came in -- because of the delayed manner in which Airbnb bookings populate, with the guest's message appearing…

(Posted Apr 27, 2026 2:50 PM)

Blog » OwnerRez Recognized as a 2026 Airbnb Preferred+ Software Partner

Congrats, OR team!!! 🎉🎉🎉 I appreciate y'all and your excellent work!

(Posted Apr 23, 2026 10:59 AM)

Feature Requests » Rezzy: Add a way to modify sentiment when incorrect

Great to hear! Thanks, Bri!

(Posted Apr 21, 2026 12:44 PM)

Feature Requests » Tasks: Filter Task Updated / Task Resolved Notifications by Team Member

Request: With the new Portal/Staff User Tasks rollout ( First Look: Bring your team into Tasks (https://www.ownerrez.com/support/articles/email-blast-2026-04-13-first-look-bring-your-team-into-tasks)…

(Posted Apr 20, 2026 8:27 PM)

Feature Requests » Missing Final “Review Published” Notification

Thanks, Bri. Fingers crossed this fix is still in the works!

(Posted Apr 14, 2026 1:48 PM)

Blog » March Product Update - Quality Center, Expanded Booking.com Channel Integration, & Owner Dashboard Revenue/Payout Filters

Anne -- Not totally tracking... Can you clarify for me which bookings currently receive/see this new renter agreement design update?

(Posted Apr 13, 2026 5:54 PM)

Blog » March Product Update - Quality Center, Expanded Booking.com Channel Integration, & Owner Dashboard Revenue/Payout Filters

Email sent. Thanks, Rex!

(Posted Apr 13, 2026 5:18 PM)

Feature Requests » Delayed reponse timing for RezzyAI

This is VERY needed! Re-posting my comment from one of the closed (duplicate) requests:  Right now, if a guest instant-books with a message on one of the channels, typically the message hits the …

(Posted Apr 11, 2026 5:35 PM)

Feature Requests » Rezzy: Add a way to modify sentiment when incorrect

Thank you, Bri! 👊🏼

(Posted Apr 11, 2026 5:27 PM)

Blog » March Product Update - Quality Center, Expanded Booking.com Channel Integration, & Owner Dashboard Revenue/Payout Filters

I was thrilled to see the "Scroll to read entire agreement" text and a modern mobile-friendly aesthetic on the revised Rental Agreement mobile view (https://www.ownerrez.com/blog/march-product-updat…

(Posted Apr 10, 2026 3:25 PM)

Feature Requests » Rezzy: time delayed response

YES PLEASE! Right now, if a guest instant-books with a message on one of the channels, typically the message hits the inbox 10+ seconds before the booking itself processes. Rezzy always wants to …

(Posted Apr 9, 2026 9:02 AM)

Feature Requests » Rezzy: Add notification options for Rezzy auto-reply messages

I have Rezzy set up in draft mode during the day and auto-response mode overnight. It would be very helpful to be able to activate Push and/or Email notifications for Rezzy auto-response messages so …

(Posted Apr 9, 2026 8:53 AM)

Feature Requests » Quality Center Negative Sentiment remove button.

YES! I keep running into this as well. Random guest stays are being marked as negative sentiment when it doesn't apply, and then we're unable to correct it.

(Posted Apr 8, 2026 2:05 PM)

Feature Requests » Triggers that can be sent after x number of hours

I appreciate you asking, Steve! When the rental agreement is signed, our triggered message is sent with a copy of the signed agreement and full booking confirmation details. We also have a trigge…

(Posted Apr 8, 2026 1:44 PM)

Feature Requests » Triggers that can be sent after x number of hours

This is great to see, Bri!  I'm really hoping this will also be extended to events such as the rental agreement being signed. Being able to schedule an email for, say, 10 minutes after rental agr…

(Posted Apr 8, 2026 11:26 AM)

Feature Requests » Rezzy: Add Access to Booking Tags and Insurance Purchase Status

While building a cancellation/date change directive, I created logic that branches based on whether a guest purchased travel insurance. In sandbox testing, Rezzy's interjection and certainty feedback…

(Posted Apr 3, 2026 10:41 AM)

Feature Requests » Duplicate Option for Templates, Triggers, Surcharges, etc.

All the praise hands! 🙌🏼 🙌🏼 🙌🏼 🙌🏼

(Posted Apr 1, 2026 9:25 AM)