‼️ Improve Rate Display Formatting on Quotes for Clarity and Compliance

When reviewing the quotes OwnerRez generates, there’s a serious formatting issue with how lodging rates are displayed, especially on multi-night stays.

Example from a 3-night booking (the forum is not allowing me to upload images but this is basically the format on the site):

The lodging line currently shows:

• Rate: $780.00

• Amount: $780.00

There’s no breakdown showing the nightly price ($260.00 per night). Guests don’t easily see how the total was calculated.

Why This Is a Problem:

• Transparency: Guests expect a clear, itemized breakdown of nightly rates, especially as they get this with pet fees:

  Pet Fee for 1 pet based on $25.00 per night per pet

• Trust: Without a clear nightly rate breakdown, guests may feel unsure about the validity of the pricing.

• Compliance:

  Many jurisdictions now require full transparency in lodging pricing, including:

  • Clear disclosure of per-night rates.

  • Visibility of all mandatory fees and taxes.

    Recent moves like the FTC’s junk fee crackdown and state short-term rental laws (e.g., Colorado) are pushing stricter transparency.

Inconsistent or lump-sum pricing could put both OwnerRez and hosts at risk of non-compliance with these regulations. Guests must clearly see the nightly rate and understand how the total is built.

Requested Improvement:

• Instead of lumping the lodging total, show the nightly rate:

  Lodging at $260 per night for 3 nights

• Or, if nightly rates vary:

  Lodging: $250 (Mon) / $270 (Tue) / $260 (Wed)

Bottom Line:

Guests expect — and regulations increasingly require — clear and accurate per-night rate displays. This update would:

• Ensure compliance with current and upcoming laws.

• Increase guest trust.

• Reduce pre-booking questions and friction.

Thanks!

Have you tried Settings > Pricing Preferences > and select "detailed breakdown" in every category? 

Then Widget will display like so (Standard in this example is a Season name) 

And quote sent to guest will look like this 

That’s definitely better, but I think it’s important to add:

“Rate” refers to the price charged per unit of time for lodging accommodations — most commonly, this is the per-night cost for a stay in a hotel, vacation rental, cabin, or similar property.

• Standard Usage: Typically expressed as “$X per night”.

• Purpose: Reflects the base cost of the stay, before taxes, cleaning fees, pet fees, or other add-ons.

The problem is that the way it’s currently displayed in OwnerRez — showing the total of all nights under both Rate and Amount — is confusing at first glance. It’s not immediately clear how the total was calculated, especially for guests accustomed to seeing a breakdown by night.

Here’s an example from Marriott that’s clearer and more intuitive:
* This forum isn't letting me upload images, still trying to troubleshoot the issue...but a screenshot in case the table isn't displaying correctly:
https://canyonofthestg.wpenginepowered.com/wp-content/uploads/2025/06/Screenshot-2025-06-03-at-4.22.43 PM-1.png

Summary of Charges

Rate Summary

Room Rates shown do not include 15.00% Occupancy Tax Per Night, the $1.08 per night California Tourism Act charge and the 2% Anaheim Tourism fee . Total room charges will include all room fees and taxes (Subject to change) .

A Non-Refundable One Night Room and Tax deposit will be taken shortly after booking your reservation.