Hi,
Rezzy is currently only useful for the very first messages on OTAs. In my workflow, once guests have my direct contact details (email or WhatsApp), they no longer use Airbnb, and Rezzy cannot be used for the rest of the conversation.
In addition, inquiries coming from my own website cannot be answered with Rezzy at all.
Because of this, it’s hard to justify the paid version when Rezzy only covers a small part of guest communication.
It would be very valuable to have:
This would make Rezzy a true multi-channel communication tool.
Thank you for considering this request.
Maartje
Hey Maartje,
We've got plans to add support for inquiries, email and WhatsApp in the inbox. Once that work is complete, Rezzy should be able to respond to those. 😃
I don't have an ETA to provide at this time, but I will mark this request as Planned!
Thank you, Bri. I look forward to it !
