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Is there another integration that would work better? This still hasn't been solved and is a back and forth between Schlage and Ownerrez that I am a bit frustrated by, both blaming the other for being…
(Posted 4 days ago)
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4 days ago |
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Hey Diana,
You can export the information you're looking for by exporting your Bookings List view. To do this, go to the Bookings tab in the OwnerRez menu bar, then select List on the far right (…
(Posted 7 days ago)
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7 days ago |
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Hey Cody,
With the use of the {BUFIXUP} booking field, users can create their own Channel Template that allows OR users to collect guest contact information and renter agreement signatures. Those…
(Posted Sep 30, 2024 8:02 AM)
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Sep 30, 2024 8:02 AM |
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Hello!
Loved your video and I was able to install the app on all of my previous phones, namely pixels. Just upgraded to a pixel 9 pro fold and none of the options work for me to add the app to m…
(Posted Sep 27, 2024 11:35 AM)
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Sep 27, 2024 11:35 AM |
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Hey Acacio,
It's not necessary to paste your entire Legal Agreement to the API House Rules for Airbnb. You do, however, want to include specific details and important info that your guests need t…
(Posted Sep 25, 2024 3:32 PM)
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Sep 25, 2024 3:32 PM |
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Hi there!
I don't know that we have any control over when Airbnb publishes those reviews. We sync them to the channel, and then they do with them what they will at that point. If you'd like us to…
(Posted Sep 24, 2024 3:55 PM)
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Sep 24, 2024 3:55 PM |
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Hey Alison!
I bounced this around with the team, and while this is not available in OR at this time, we do have some integration partners that may be able to help you accomplish this. Specificall…
(Posted Sep 23, 2024 12:34 PM)
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Sep 23, 2024 12:34 PM |
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I think you are responding to her basically asking the same question I have. The guest would like to make 4 payments for their reservation. Even if we require credit cards, is this possible to set up…
(Posted Sep 23, 2024 9:13 AM)
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Sep 23, 2024 9:13 AM |
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We are also interested in a payment/aging report showing the outstanding amounts due and due dates for our upcoming check payments.
We recently switched over to a 2 payment model since OwnerRez d…
(Posted Sep 20, 2024 2:45 PM)
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Sep 20, 2024 2:45 PM |
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Hey Gus and Lindsey,
I would suggest scheduling a demo with Operto. Better to get information straight from the horse's mouth! Many of our partners build the API out from their end and write to u…
(Posted Sep 12, 2024 10:12 AM)
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Sep 12, 2024 10:12 AM |
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Hi,
I've moved this post over to our Feature Requests forum so that other users can upvote this if they too would like to see this feature implemented in OR!
(Posted Sep 3, 2024 2:20 PM)
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Sep 3, 2024 2:20 PM |
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Hey Alyssa,
We'd recommend using Google's browser translation for this purpose. OwnerRez itself does not have multi-lingual capabilities at this time, but we find that the Google Translate option…
(Posted Sep 3, 2024 11:02 AM)
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Sep 3, 2024 11:02 AM |
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Hey Scott & Christia,
What you're describing sounds a bit off, like there's something we should dig deeper on here. To the best of my knowledge, those triggers should adapt to the change of dates…
(Posted Aug 26, 2024 11:21 AM)
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Aug 26, 2024 11:21 AM |
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Hey James,
Not to my knowledge. I see this was discussed some months back in another forum thread. https://www.ownerrez.com/forums/general-help/vrbo-problems
If you'd like to write to us at …
(Posted Aug 20, 2024 8:49 AM)
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Aug 20, 2024 8:49 AM |
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Hi Joseph,
Have you tried using the Clear Formatting button on the editing bar? Highlight all of your text and Clear Formatting. That may help.
Another trick I'd recommend is that when spacin…
(Posted Aug 16, 2024 9:15 AM)
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Aug 16, 2024 9:15 AM |
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I am also experiencing the same queued error for two different properties, and it has queued for 23 hours now. by Dwayne B (/forums/users/347437307) – Aug 14, 2024 4:51 PM (UTC)
Hi Dwayne,
…
(Posted Aug 14, 2024 3:55 PM)
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Aug 14, 2024 3:55 PM |
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Hey, James!
No, the system would not interfere with your minimum night requirements like that. There could be a number of things that contributed to that booking being allowed. The most common wo…
(Posted Aug 6, 2024 8:45 AM)
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Aug 6, 2024 8:45 AM |
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IS there a way to get a copy of the form where travel insurance is offered upon booking and the guest's checks they were offered and chose not to buy the travel insurance?
There is not, but you …
(Posted Jul 31, 2024 9:17 AM)
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Jul 31, 2024 9:17 AM |
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Hi Alex,
The following won't apply to a custom page that has been created, but it is now possible to create individual Custom Sources for each booking source, then create a URL with the root of i…
(Posted Jul 29, 2024 1:03 PM)
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Jul 29, 2024 1:03 PM |
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Hey Shannon,
The old Progressive Web App (PWA) would have been redirecting to our newer domain (app.ownerrez.com) which likely did show browser buttons as you're describing. You were viewing it i…
(Posted Jul 25, 2024 2:06 PM)
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Jul 25, 2024 2:06 PM |
