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Hello, all -
We do not have a definitive ETA to provide at this time on Tiered Permissions for Team Access users. It is in planning, but not yet in active development.
We fully understand th…
(Posted 4 days ago)
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4 days ago |
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[This topic has been closed as a duplicate of another topic ( Additional OR Cancellation Policy Options (/forums/requests/additional-or-cancellation-policy-options) )]
(Posted 5 days ago)
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5 days ago |
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[Another topic was closed as a duplicate of this topic ( Match Airbnb's most popular option by adding a "days after booking" tab to the cancellation policy menu (/forums/requests/match-airbnbs-most…
(Posted 5 days ago)
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5 days ago |
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[This topic has been closed as a duplicate of another topic ( Implement Know you Customer (KYC) to make charge backs less lightly - ID Checking to lower Fraud. (/forums/requests/implement-know-you-…
(Posted Jan 10, 2025 2:37 PM)
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Jan 10, 2025 2:37 PM |
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[Another topic was closed as a duplicate of this topic ( Stripe Identity (/forums/requests/stripe-identity) )]
(Posted Jan 10, 2025 2:36 PM)
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Jan 10, 2025 2:36 PM |
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That doesn't make sense. So what you're saying whenever I do a purchase and I accept ToS it's not legal binding? So I could like.. return items after 10 years on Amazon? by wei l (/forums/users/3474…
(Posted Jan 9, 2025 2:56 PM)
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Jan 9, 2025 2:56 PM |
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Hey there - did anyone ever offer any guidance or recommendations on this that were helpful to you? by TopWater Real Estate Team . (/forums/users/347401992) – Jan 6, 2025 7:10 PM (UTC)
Hi!
…
(Posted Jan 8, 2025 9:08 AM)
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Jan 8, 2025 9:08 AM |
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Hi Jean & Shanelle,
Good news! Today's release fixed this. You should be able to see those policies again when printing to PDF.
Just click the View Purchased Policies button before printing, …
(Posted Jan 8, 2025 8:01 AM)
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Jan 8, 2025 8:01 AM |
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Hi Rachel,
Generally speaking, when Damage Protection is enabled, it will be applied to all properties active in your account. There are some cases in which Damage Protection can be removed per p…
(Posted Dec 31, 2024 12:49 PM)
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Dec 31, 2024 12:49 PM |
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Hi Anna,
Thanks for submitting this request! While we don't have everything you're looking for in one export file, the following can be found in a Booking List View export:
name, contact info…
(Posted Dec 31, 2024 11:59 AM)
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Dec 31, 2024 11:59 AM |
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Did this feature ever get released? Not the VRBO commission import but the more general capability. by Edward G (/forums/users/347442871) – Dec 24, 2024 1:59 PM (UTC)
Hey Edward,
I believe …
(Posted Dec 31, 2024 9:50 AM)
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Dec 31, 2024 9:50 AM |
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Hey Jennifer!
BCANPOL is a booking-specific field code. This means that it should only ever pull in the Cancellation Policy that applied to that particular booking.
This is to say, yes, if yo…
(Posted Dec 30, 2024 4:55 PM)
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Dec 30, 2024 4:55 PM |
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Hi Kunal,
Every Surcharge has property specific conditions that can be applied. You'd need to tell that Pet Fee Surcharge not to apply to a specific property in order to clear that error.
htt…
(Posted Dec 30, 2024 11:06 AM)
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Dec 30, 2024 11:06 AM |
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Bump by Fun Coast Rental (/forums/users/347399069) – Dec 28, 2024 10:15 PM (UTC)
Hi!
Our Product team pinned an update on this Feature Request in October. You can check that out here:
h…
(Posted Dec 30, 2024 10:32 AM)
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Dec 30, 2024 10:32 AM |
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Hey James,
This wouldn't be configurable within rates, but you might be able to accomplish what you're looking for using Length of Stay (LOS) discounts with criteria that only apply the discount …
(Posted Dec 20, 2024 10:06 AM)
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Dec 20, 2024 10:06 AM |
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Hey Brian,
Do you mean you're looking for tiered access so that some Team Access users in your account have access to guest communication for some properties but not others? Or are you looking to…
(Posted Dec 19, 2024 2:37 PM)
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Dec 19, 2024 2:37 PM |
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Is this possible now? by Arrive and Thriv (/forums/users/347393574) – Dec 13, 2024 7:25 PM (UTC)
Hi,
You can set Tags in Trigger conditions, yes. Here's how to go about that:
https://ww…
(Posted Dec 19, 2024 2:05 PM)
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Dec 19, 2024 2:05 PM |
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Hey Renee,
While you can't enter $0 for the first payment, if the car rental is set up as a property in OR you can adjust the rules to not collect the first payment automatically. To do this, vis…
(Posted Dec 19, 2024 1:44 PM)
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Dec 19, 2024 1:44 PM |
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You can export the information you're looking for by exporting your Bookings List view.
To do this, go to the Bookings tab in the OwnerRez menu bar, then select List on the far right (assum…
(Posted Dec 16, 2024 8:33 AM)
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Dec 16, 2024 8:33 AM |
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It depends on what channel, what you're syncing, and sometimes can depend on the time of day as well. Keep in mind that requesting a sync before the last sync has completed boots you to the back of t…
(Posted Dec 5, 2024 4:27 PM)
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Dec 5, 2024 4:27 PM |
