Surcharges: ability to select only the applicable tax rate for each surcharge (e.g. GST only not GST/PST)

Status: Planned 4 Votes
Keltie H
Sep 5, 2024 12:24 PM
Joined Jan, 2023 1 post

We need to use two different tax rates here in BC:

  1. GST (5%) - applicable on all property rental fees and surcharges
  2. PST (8% for us) - applicable on Property Rental Fee only.

Right now we are manually correcting the tax amount by removing the % and manually entering a tax amount. This is liable to human error & a legal issue if we make a mistake.

Can you develop a way to select which taxes apply to which surcharges? 

Kevin C
Jul 28, 2025 10:03 AM
Joined Jun, 2025 0 posts

We are currently onboarding to OR and just found this major problem. There needs to be a way of selecting what taxes apply to what item, especially surcharges. We have a lodging tax that is only applicable to rental fee or "required fees" for that stay.  We also provide a lot of add-on items which are not subject to lodging tax, but are subject to sales tax. There is no way doing this in OR, but almost all other PMS systems have this basic feature in order to stay compliant with local tax authorities. We could just mark it as non-taxable and pay the sales tax ourselves (without detailing it to the guest), but that is illegal not to disclose the sales tax being applied.

Still searching for creative work arounds until this feature can be added.

Bri
Aug 20, 2025 1:42 PM
OR Team Member Joined Mar, 2022 421 posts

Hi there,

The first round of work to tackle here is the design aspect, which is already underway. Once the design has been finalized, this will move into development. I'll keep an eye on the progress and make any status updates as needed here in this thread.