Dates mixup

Ariel D
Nov 13, 2025 1:22 PM
Joined Dec, 2023 33 posts

See this example, the guest has a reservation Nov 27 (Thu) to Nov 28 (Fri), is asking to add Wednesday (26th) to the booking, and Rezzy is saying that Wednesday the 29th (which is not, Wednesday is 26th, the 29th is Satuday) is not available, when it is (weirdly, both dates are available, the nights of the 26th and 29th).

Bri
Nov 14, 2025 11:33 AM
OR Team Member Joined Mar, 2022 584 posts

Thanks for pointing this out, and for providing a thumbs down feedback on that response. Super helpful.

We've had another report or two of a similar issue and we're looking into it at this time.

Ariel D
2 days ago
Joined Dec, 2023 33 posts

Hi Bri...seems Rezzy is still confusing dates...this guest with a a current booking until the 27, is asking to extend it for one more night, and rezzy replies that that is not possible as we have another guest checking in on the 28th, which is incorrect, the other guest is checking in on the 27th