Rezzy seems to not have the timezones or time or date, correct

Ariel D
Nov 10, 2025 9:52 AM
Joined Dec, 2023 32 posts

See this example, today, Nov 11th, a guest checking in tomorrow, is asking for an early check-in, and Rezzy implies today is Nov 10th (as it treats Nov 11th as "tomorrow"). You can see the messages from the guest and Rezzy were received today, Nov. 11th

Bri
Nov 10, 2025 12:27 PM
OR Team Member Joined Mar, 2022 584 posts

Today is November 10th, and that guest is arriving on the 12th. Rezzy's response looks sensible to me. Is there something I'm missing or not picking up on here, Ariel?

Ariel D
Nov 10, 2025 12:49 PM
Joined Dec, 2023 32 posts

You are absolutely right...did a change in the date format for my computer (as I have properties in Spain and Uruguay, where the date format is DD/MM/YYYY, not MM/DD/YYYY like in the states) and that got me confused. So sorry about bothering you with a non-existent issue. My apologies.

Bri
Nov 10, 2025 1:09 PM
OR Team Member Joined Mar, 2022 584 posts

Not a problem at all. As a remote company with employees and users all over the globe, we know firsthand that date format differences can trip everyone up from time to time!