Experience the difference of "Elite".

Ken T

OwnerRez Team Member
Joined August 2019
1579 posts
Topic

General Help and Questions » Website Cropping Hero Images

Better - you can upload a custom set of images to be used in the Hero Unit, cropped however you prefer: https://www.ownerrez.com/support/articles/home-page https://www.ownerrez.com/support/articl…

(Posted Oct 10, 2022 6:47 PM)

General Help and Questions » How did you find us? optional question/field

This what you need? https://www.ownerrez.com/support/articles/custom-fields#exporting https://www.ownerrez.com/support/articles/custom-fields#exporting

(Posted Oct 3, 2022 10:15 PM)

Feature Requests » Rate Calendar Feature Request

You can do this now: https://www.ownerrez.com/blog/rate-calendar-overhaul-new-colors-formatting-and-hover-cards-adjust-rates-by-relative-amounts https://www.ownerrez.com/blog/rate-calendar-overha…

(Posted Sep 29, 2022 3:26 PM)

Feature Requests » Widget to Display Photos

The WordPress Plugin does accomplish the intent of this feature request, if you are using WordPress.  If you are not using WordPress, it's no use to you.

(Posted Sep 29, 2022 1:17 PM)

Feature Requests » Widget to Display Photos

Yes, to use the WordPress Plugin, you do have to enable the Hosted Sites premium feature.  You don't have to actually set up a standalone Hosted Website in OwnerRez, you just have to have the feature…

(Posted Sep 29, 2022 11:38 AM)

Feature Requests » Widget to Display Photos

No, I think you must have followed a different link. My most recent posted link is not to the Widgets at all.  It's to the WordPress Plugin, which provides WordPress shortcodes you can use to directl…

(Posted Sep 29, 2022 10:37 AM)

Feature Requests » Widget to Display Photos

This is exactly what the WordPress plugin does: https://www.ownerrez.com/support/articles/wordpress-plugin-overview https://www.ownerrez.com/support/articles/wordpress-plugin-overview

(Posted Sep 28, 2022 10:54 PM)

Feature Requests » Multi-language platform.

Yes, we do plan on adding multi-language capabilities for property listings, as well as (in the longer term) for OwnerRez overall.  We've been making some structural changes to support this, so you'l…

(Posted Sep 28, 2022 8:56 PM)

Feature Requests » Combined Properties

No, that part isn't released and isn't planned. it would be cool if we could rent out the entire property as a virtual 9th unit, that would automatically book out all 8 units for the 9th as a kin…

(Posted Sep 27, 2022 10:10 PM)

Feature Requests » VRBO Native Messaging in OwnerRez via API integration

Vrbo is saying this will be available sometime next year.

(Posted Sep 27, 2022 9:55 PM)

General Help and Questions » uploading spot rates

Please write in to the Helpdesk and send us the Excel file.  We'll take a look.

(Posted Sep 26, 2022 10:31 PM)

General Help and Questions » Additional beds: more than one not possible at check-out?

No, as the listing channels don't support this.  Instead, there are two supported options: 1. Add a per-guest surcharge beyond a specified minimum: https://www.ownerrez.com/support/articles/c…

(Posted Sep 26, 2022 7:56 PM)

General Help and Questions » Quickbook resources

Sure, please write in to the Helpdesk - we'll be glad to provide it.

(Posted Sep 26, 2022 12:06 PM)

Feature Requests » Booking widget logic

This is already possible in the Settings of your Book Now Widget: https://uc.orez.io/w/files/7205a3a3dbeb4dc181bacceebf31a256

(Posted Sep 22, 2022 10:22 AM)

General Help and Questions » Channel Bridge Airbnb

Here are some things to try: https://www.ownerrez.com/support/articles/channel-bridge-common-issues-questions#errors-out https://www.ownerrez.com/support/articles/channel-bridge-common-issues-que…

(Posted Sep 22, 2022 9:59 AM)

General Help and Questions » Yale Assure Locks via Z-Wave and Ring....

RemoteLocks works with both Z-Wave and Yale: https://www.ownerrez.com/support/articles/integration-remotelock-door-locks#compatibility https://www.ownerrez.com/support/articles/integration-remote…

(Posted Sep 21, 2022 9:05 PM)

Feature Requests » Check-In & Out Allowed Days

You'd have to ask PriceLabs about what their development plans might be.

(Posted Sep 20, 2022 7:56 PM)

General Help and Questions » Delay credit card processing until after rental contract signed for Vrbo bookings?

No, there's not a way to make the card process automatically when the RA is signed. If you choose to turn off the auto process, you'll need to run it yourself when, in your judgment, the booking is r…

(Posted Sep 20, 2022 6:06 PM)

Feature Requests » VRBO Commission Fee For More Accurate Reporting

It is, and hopefully will be out later this year.

(Posted Sep 19, 2022 11:23 PM)

General Help and Questions » Delay credit card processing until after rental contract signed for Vrbo bookings?

Yes, in fact, it is essential to state in your House Rules that guests are required to sign and follow the Rental Agreement.

(Posted Sep 19, 2022 11:14 PM)