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Ken T

OwnerRez Team Member
Joined August 2019
1596 posts
Topic

Feature Requests » Fix Custom Fields to allow requiring guests to type in their initials in Legal Agreements only

[This topic has been closed as a duplicate of another topic ( Support Initials within the rental agreement form (/forums/requests/support-initials-within-the-rental-agreement-form) )]

(Posted Apr 17, 2024 10:37 AM)

Feature Requests » Support Initials within the rental agreement form

[Another topic was closed as a duplicate of this topic ( Fix Custom Fields to allow requiring guests to type in their initials in Legal Agreements only (/forums/requests/fix-custom-fields-to-allow-…

(Posted Apr 17, 2024 10:37 AM)

Feature Requests » Multiple Owners Functionality in Property Management Module

Support for multiple email addresses for owners has been released: https://www.ownerrez.com/support/articles/property-management-common-issues-questions#multiple-owners (/support/articles/propert…

(Posted Apr 16, 2024 5:03 PM)

General Help and Questions » VRBO Channel Bridge still down

Unfortunately not, but, it is very high-priority work as you are far from the only client stuck waiting for it.

(Posted Apr 16, 2024 11:11 AM)

General Help and Questions » VRBO Channel Bridge still down

Vrbo made some pretty major changes so it looks like a complete rewrite is needed, which is in work but will take some time.  However, some of our clients have found that the current version started …

(Posted Apr 16, 2024 10:58 AM)

General Help and Questions » Schlage Lock Integration - Parent/Child listings

Yes, you can configure that in OwnerRez using our Mutual Blocking setup: https://www.ownerrez.com/support/articles/combined-properties-blockoff-lockoff And yes, this does work with all our lo…

(Posted Apr 15, 2024 10:17 AM)

Feature Requests » Select which photos are sent to the difference channels and our own website.

Yes, and neither is the "Welcome to Las Vegas" sign.  Vrbo doesn't make any attempt to actually read the text or follow any links and suss out if they're a TOS violation or not - it simply disallows …

(Posted Apr 15, 2024 10:10 AM)

Feature Requests » Select which photos are sent to the difference channels and our own website.

I cannot speak to that, except to say that attempting to evade Vrbo's commissions by inducing guests to find and book directly has been against their TOS for as long as they've been charging commissi…

(Posted Apr 13, 2024 10:54 PM)

Feature Requests » Select which photos are sent to the difference channels and our own website.

Yes, they don't allow any text in any photos, because someone had the bright idea to post the text of their direct-book website in a photo.

(Posted Apr 13, 2024 10:38 PM)

Feature Requests » Send Legal Agreements Based on Additional Conditions

This is already planned for the future, but no ETA.  Upcoming work on the guest portal will be the foundation for adding this capability.

(Posted Apr 13, 2024 10:36 PM)

Feature Requests » How to see individual nightly rate a guest booked at

[This topic has been closed as a duplicate of another topic ( Add field that lists rent rate per night (/forums/requests/add-field-that-lists-rent-rate-per-night) )]

(Posted Apr 13, 2024 8:45 PM)

Feature Requests » Add field that lists rent rate per night

[Another topic was closed as a duplicate of this topic ( How to see individual nightly rate a guest booked at (/forums/requests/how-to-see-individual-nightly-rate-a-guest-booked-at) )]

(Posted Apr 13, 2024 8:45 PM)

Feature Requests » Preserve nightly rate applied from OwnerREz on a per-booking basis

[This topic has been closed as a duplicate of another topic ( Add field that lists rent rate per night (/forums/requests/add-field-that-lists-rent-rate-per-night) )]

(Posted Apr 13, 2024 8:44 PM)

Feature Requests » Add field that lists rent rate per night

[Another topic was closed as a duplicate of this topic ( Preserve nightly rate applied from OwnerREz on a per-booking basis (/forums/requests/preserve-nightly-rate-applied-from-ownerrez-on-a-per-bo…

(Posted Apr 13, 2024 8:44 PM)

Feature Requests » Track Reserve Accounts for Owner Expenses

[This topic has been closed as a duplicate of another topic ( PM - Owner reserves (/forums/requests/pm--owner-reserves) )]

(Posted Apr 13, 2024 2:38 PM)

Feature Requests » PM - Owner reserves

[Another topic was closed as a duplicate of this topic ( Track Reserve Accounts for Owner Expenses (/forums/requests/track-reserve-accounts-for-owner-expenses) )]

(Posted Apr 13, 2024 2:38 PM)

General Help and Questions » Airbnb channel bridge issues

That's only sort-of true, and, it depends on how you have set up your Airbnb account(s). If each of your owners has their own Airbnb account, then, Airbnb is going to give you this advice.  Techn…

(Posted Apr 12, 2024 4:08 PM)

Feature Requests » Add field that lists rent rate per night

Yes, that is correct.  The only way it might be gettable, is in original new-booking emails sent either from OwnerRez or by the channels.

(Posted Apr 11, 2024 11:55 AM)

General Help and Questions » Airbnb is paying me directly; although, I have Stripe set up for all of my cleints.

Yes, Airbnb doesn't use your Stripe account, they collect payments from guests directly and then remit them to wherever you configure in their system.  You'll need to reach out to Airbnb to provide c…

(Posted Apr 10, 2024 11:15 PM)

General Help and Questions » Booking.com - No card received

The short answer is - yes, but, you'd do better to wait a bit.  We're in the middle of a major overhaul of our Booking.com API connection, and when this is complete, a great many of these issues will…

(Posted Apr 10, 2024 10:54 PM)