If it wasn't for the OwnerRez support team, we would not have our short-term rental up and running on any websites for guests to search. They went above and beyond, answering our emails on weekends and even on a holiday. They sent us video emails to show us exactly what we needed to do on our end to get things up and running. Words cannot express our gratitude for the OwnerRez support team and all that they have done. They spent hours working with us on a very difficult and not common transition. We took over the prior owner's account,...

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Adria went above and beyond to help us out. She is the reason our short-term rental is now up and running. She answered emails on weekends and even on a holiday to help us. She truly cares about helping people and getting their business going. She spent weeks and endless hours helping us with channel integrations. She sent video messages walking us through what we needed to do.

The technology and customer service team at OwnerRez is incredible! The PMS is intuitive and robust, and it consistently rolls out new functionality, products, and integrations aligned with guest booking behavior and industry trends. The team is responsive and readily available to resolve any issues or questions, which can be rare with software platform products. Highly recommend them!

Great software for your short-term rental management

I have had a positive experience with OwnerRez. I did a lot of research before signing up with a PMS, and all of the research I did led me here. The customer support has been a lifesaver as I navigate the website and customize it to my business. I have found this software to be highly customizable and powerful, however, the setup can be daunting. The staff has been incredibly helpful in walking me through the backend setup.

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