Kathryn was exceptional. Not only did she explain..she made a video with captions to explain the resolution to my question! Very helpful. Even though they don't do much one on one and most is done by email ...I have to admit it was detailed enough with pictures to help me resolve my issue...

Service has been outstanding. The program seems easy to operate and they have helpful videos if I get stuck and can't figure it out. Very quick response times if I can't find an answer to a question online. The value is also good compared to others I looked at when shopping around. Highly recommend. Customer support has been great, very responsive to questions or concerns. Loved the 1 hour video call, really helpful in getting started with the program. Everyone has been patient and very helpful.

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My husband and I are new at property management and everyone has been very helpful and patient with us. We loved the fact they offered a free trial period and a one hour video call with a representative to get us started on the right track. Program is easy to use and if I have questions they are very responsive if I can't find answers online.

I am still onboarding my first short-term rental. The onboarding process with Jen P has been extremely helpful. She helps me troubleshoot, helps give a different perspective on some of the rules for my future guests, etc. Very pleased with the onboarding process so far.

I've worked with several major property management platforms, including Lodgify, Hospitable, Guesty for Hosts, Hostfully, and Guesty Pro. After extensive experience with these systems, I can confidently say that OwnerRez stands out as the best fit for my business. OwnerRez offers a high level of customization, allowing me to tailor workflows and automation to my specific operational needs. The direct booking website functionality is exceptional and has contributed to a noticeable increase in bookings. While there is a learning curve, once you understand the system, it becomes highly efficient and straightforward to use. Overall, OwnerRez has significantly improved both my...

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