Experience the difference of "Elite".

Why everyone chooses OwnerRez over Guesty

Tired of using slow over-priced software?  Switch to the #1-rated vacation rental software in the industry.

Compare our features, support, and cost to theirs.

See what independent review boards say about OwnerRez versus Guesty.


What Customers Say After Switching

Don't take our word for it. Hundreds of Guesty users have flocked to OwnerRez in the past few years - we call them "Guesty refugees".  They rave about the differences. Here are a couple.

"I finally stopped being a victim and made the switch"

"After drowning for 2 years trying to make GUESTY work the way I was running my business, I finally stopped being a victim and made the switch. Thrilled with their product and their support. Thank you OwnerRez!"

BeachHaus Rentals on Facebook (June 2023)

"I was very un happy with Guesty. Clunky and non-intuitive for me."

"I find OwnerRez to be very intuitive for me to use. After a couple weeks, I really felt like I could navigate and accomplish everything necessary to run my business. I was very un happy with Guesty. Clunky and non-intuitive for me."

Manasota Key Condos on Capterra (Jan 2023)

"SUPER HAPPY!! Coming from Guesty, it has been a great experience overall!!"

"The impressive, timely support team. SO HELPFUL and inquisitive!! Their "How to" checklist is DO detailed, their online help feature, step by step, videos, SO detailed - I created my own website (ZERO experience) EASY EASY!!"

Corporate Condo Collection (April 2023)

Feature Comparison

OwnerRez was built, ground-up, for power users. Guesty was not. Across every feature category, Guesty fails to keep up.

Feature OwnerRez Guesty
Channel Manager - Size of Network Many dozens, including all the top vacation rental OTAs and an extensive network of regional listing sites About half as many OTAs as OwnerRez
Channel Manager - Connection Style Direct partnerships, built entirely in-house, lighting fast and deeply invested in Some direct, some 3rd party
Channel Manager - Awards and Accolades Multi-year awards for Elite and Preferred Plus Only higher-cost platform is Elite and Preferred, Guesty For Hosts only connected partner, missing many features. Only received Elite status recently, where OwnerRez maintained this status for many years.
Channel Manager - Google Vacation Rentals Yes Yes
Channel Manager - Internal API for smaller OTAs Yes, providing direct access to Hopper, Houfy, GetAwayGoGo, Whimstay, FloridaRentals, HomeToGo and many more regional listing sites. Yes, with less adoption, which means fewer OTAs to connect to.
Direct Booking Website Yes Yes
Direct Booking Website - Design Yes, multiple templates, can 100% customize after selecting Some templates, but limited customization
Direct Booking Website - SEO Highly optimized for SEO, built on years of industry experience Limited, manual setup
Direct Booking Website - Responsive (mobile, tablet, desktop sizes) Yes, looks beautiful at every screen size Limited
Direct Booking Website - WordPress options Yes, use our plugin to create your own custom experience No
Direct Booking Website - WordPress designers/builders Yes, network of recommended experts Yes, network of recommended experts
Direct Booking Website - Custom options Yes, API access for custom website builders Yes, API access for custom website builders
Direct Booking Website - Custom designers/builders Yes, network of recommended experts Yes, network of recommended experts
Accounting Rich accounting tools with full invoicing, payments, refunds and balance management Only available at higher pricing tiers, fewer reports
Accounting - Deposit syncing Yes, for Airbnb and Stripe, full "to the penny" detail including fees and adjustments No
Accounting - Payment processing 20+ processors and gateways 3 processors
Accounting - Guest forms, custom scenarios Hosted forms for payments, security deposits, insurance and other things, even if you don't have a website Check-in Forms, Guesty templates only unless subscribed to a higher tier plan
Accounting - QuickBooks integration Yes No
Renter Agreements Yes, fully hosted and free for all users Yes, for Pro users
Messaging Yes, sophisticated triggers, unified inbox Yes, fewer trigger options
Other Integrations

100+ certified partners and integrations
(Everyone loves to build apps for OwnerRez! ❤)

100+ but limited unless subscribed to a higher tier plan

Support Comparison

A constant complaint about Guesty is the poor support. Even if you manage to get someone on the phone, there is no helpful answer. At OwnerRez, every member of our Customer Support department is trained in our core principles, like "create happiness" and "one touch solve".

Feature OwnerRez Guesty
Onboarding Free 1-on-1 video setup call with your own Onboarding specialist, dedicated personal setup time 1-on-1 guided onboarding only provided on higher tier plans
Switching Over Special ProConnect and ProTranster programs to move your data from Guesty (or another PMS) on your behalf No
Phone Support Yes!  Dedicated Engagement specialists, on the phone, at a time of your choosing No, unless you subscribe to higher tier plan
Helpdesk (tickets/email) 1-2 day average response time, detailed "one touch solve" answers 8-10 day average response time, robotic answers
Support Center Articles Thousands of articles, detailed walk-throughs, built and managed in-house Lightweight articles with difficult search function
Support Center Videos 75+ walk-through videos Yes, mostly focused on Guesty Pro subscribers
User Feedback / Requests Active "Feature Request" forum, built and managed in-house, monitored weekly by planning and engineering teams No
Community / Forum Active internal forum built and managed in-house, monitored and responded to daily by Helpdesk team. Also active in other community forums hosted elsewhere. No
In-Person Engagmement We attend many conferences per year and talk to our users directly about what they like and dislike. We also sponsor small user hangouts and other regional events. Yes

Cost Comparison

Have you heard the phrase "you pay for what you get"? Unfortunately, that's not the case with Guesty. Given the slow interface and weak engineering, the price should be half of what it is Even though OwnerRez is far more powerful, our pricing is still less! At every size of STR business, OwnerRez is cheaper than Guesty.

Feature OwnerRez Guesty
Booking Commission/Fee Free! Booking commissions are evil, and we've maintained a hard stance on this for years. No fee for base subscription, but you must subscribe to an annual plan for a cheaper subscription.
Month to Month Yes! No annual contract; the price you see is the price you pay. Forces you to pay for a yearly subscription to receive lower monthly fees.
Commission on Host Website No commission! Booking commissions are evil, and we've maintained a hard stance on this for years. Direct booking websites charge a .5% commission for direct gross booking volume per month.
Transparency Yes! We don't hide our pricing, always know what you'll pay each month. No, very hard to know what you're going to pay.
Base Monthly Price for Homeowner (1-5 properties) $40 - $88 $40 - $120 must have less than three listings, and features are limited when subscribed to Lite plan
Base Monthly Price for Small PM (6 - 20 properties) $96 - 196 Unlike OwnerRez, Guesty hides its pricing and requires a custom sales contract, averages 50-75% higher than OwnerRez price based on customer feedback and third-party articles
Base Monthly Price for Medium PM (21 - 50 properties) $202 - $374 Requires custom sales contract, averages 50-75% higher than OwnerRez price based on customer feedback and third-party articles
Base Monthly Price for Large PM (51 - 100 properties) $378 - $573 Requires custom sales contract, averages 50-75% higher than OwnerRez price based on customer feedback and third-party articles
Base Monthly Price for Very Large PM (101 - 500 properties) $576 - $1,472 Requires custom sales contract, averages 50-75% higher than OwnerRez price based on customer feedback and third-party articles

The Independent Review Boards Agree

Every independent review board (Gartner Digital, Capterra, SoftwareAdvice) rates OwnerRez significantly higher than Guesty. Let's take a look at the charts!

The following chart shows vacation rental software products with the highest value-for-money and functionality ratings based on Capterra's vacation rental analysis. Products are arranged in increasing order of their value-for-money rating (bottom to top) and functionality rating (left to right).  OwnerRez is at the top.  Guesty is at the bottom.

SoftwareAdvice.com interviews real software users to highlight North America's top-rated vacation rental software products. The following chart shows OwnerRez as a leader in customer satisfaction and right near the top of usability, earning one of the top overall positions in vacation rental software.  Guesty didn't make the cut.

Over at GetApp, OwnerRez received one of the highest ranks among all vacation rental software products. Each score is based on 5 key criteria, worth up to 20 points. The maximum total score is 100. The following chart shows the score OwnerRez received (94 out of 100).  Wondering what Guesty scored?  Nothing - they didn't make the cut.


Stop being frustrated, and switch to OwnerRez today!

See for yourself how much better OwnerRez is than Guesty by taking the first step! Click the button to get started.

Make the switch now

See what our customers are saying about OwnerRez

OwnerRez is the world's most powerful vacation rental management platform and the foundation that homeowners and PMs rely on.

Rated 5.0 out of 5 based on 257 reviews on Capterra Facebook G2 SA and Trustpilot