5.0 stars
Capterra
By Anna Kakai, Homeowner, 4 properties
– written on
Capterra
As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days. The support has been fast, thorough, and incredibly clear — even during the 14-day trial period. Special thanks to Lisa for her detailed follow-up and structured guidance after our call. OwnerRez’s templates are simple, professional, and functional. They prioritize stability and usability over unnecessary complexity, which is exactly what a growing, service-driven business needs. Reliable platform. Outstanding support. Highly recommended. — Kenyan Furnished Rentals LLC
Outstanding customer support and onboarding experience. The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable. The support team provided detailed, structured follow-up after our session, and additional support team members handled post-launch tickets quickly and clearly. Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days. The hosted website templates are clean, stable, and purpose-driven — designed to get you operational fast without unnecessary complexity.
The platform can feel a bit overwhelming at first because it’s feature-rich and very configurable. There’s a lot of power under the hood. However, the documentation, video tutorials, and responsive support team make the learning curve manageable. Once you understand the structure, it becomes extremely efficient. I was able to relaunch my website in three days using their Hosted Website platform, which speaks to how quickly you can move once you’re oriented.
5.0 stars
Capterra
By Laddavone Rocha, Homeowner, 1 property
– written on
Capterra
OwnerRez has been great and has simplified the management of my STR which used to be a very stressful ordeal for me. Once you learn them, the features are very intuitive and easy to manage multiple listings in various sites all in one platform. Does not get better than that.
I like to have all features and ease of management, guest communication, security, and tools all in one place and OwnerRez is exactly what I was looking for and its great value for the money. The help assistance is amazing and the support team is super knowledgeable and easy to work with.
It is a lot to learn but that is expected with all the great features that is needed in a complex industry.
5.0 stars
Trustpilot
By Nancy Serafino, Homeowner, 1 property
– written on
Trustpilot
5.0 stars
Capterra
By Lesia Butler, Homeowner, 3 properties
– written on
Capterra
Service has been outstanding. The program seems easy to operate and they have helpful videos if I get stuck and can’t figure it out. Very quick response times if I can’t find an answer to a question online. The value is also good compared to others I looked at when shopping around. Highly recommend.
Customer support has been great, very responsive to questions or concerns. Loved the 1 hour video call, really helpful in getting started with the program. Everyone has been patient and very helpful.
Not many choices for a template with hosted websites. Only three choices available. Would’ve loved to have more to choose from.
5.0 stars
Trustpilot
By Lesia Butler, Homeowner, 3 properties
– written on
Trustpilot