5.0 stars
By Ryan B., Homeowner, 1 property
– written on
Capterra
From initial setup to ongoing maintenance and customer support, OwnerRez has truly allowed us to be successful in our first STR. I think the OwnerRez staff and support team is probably their greatest strength. Whenever I ask a question, not only do they answer the question thoroughly but also take the time to review my listing and preferences to give specific insight and suggestions on adjustments I can make to address my problem/question. This takes extra time on their end, but is why their product is so good.
The quality of OwnerRez is top notch. All functionality seems to work flawlessly, and if there are any questions the support team is quick to respond and gives thorough feedback.
I would love to see additional functionality and customization options with the hosted websites.
It’s very easy to understand the data that this one provides me. I’m happy to use this for my properties
It’s very easy to understand the data that this one provides me. I’m happy to use this for my properties
There’s no cons as of now. I’m understanding all the components of the app and it’s pretty handy for me.
5.0 stars
By Kristine S., Homeowner, 1 property
– written on
Capterra
FABULOUS!! They took the time to make sure I understood how to use all the options and then verify you set them up correctly.
OwnerRez provides everything you need to run your short term rental from the automatic triggers to communicate with your guests to the BEST onboarding team that will spend all the time it takes to help you understand and set up your account to make sure everything is running properly!
The only downside (if you can call it that). They provide you with so many options that it can be a little overwhelming.
5.0 stars
By Will G., Property Manager, 270 properties
– written on
Capterra
We are a large rental agency, over 200 properties, with a very unique market. The ease of use, streamlining of former mundane tasks, customization, reporting, Help articles for DIY fixes, expert support when you tap-out and give up the DIY approach and much more make OR the best business decision we've made in longtime.
Reason for choosing OwnerRez: OR had more features we needed, a price point we were comfortable with and is founded by short term rental owners who get what is needed.
Founded by Short Term Rentals Hosts, they know how to build a product that performs as needed. OR is a time saver, a valuable tool, and a necessity for a Property Manager or Rental Agency!! We love the reporting, easy API connections, central inbox, bulk statement generation, desktop and mobile use, owner's portal, and more.
Easily the biggest con for us is that we didn't switch to OR sooner. From the minute we switched we wished we'd done it years before.
5.0 stars
By Lori Hatter, Homeowner, 1 property
– written on
Capterra
It has been a great experience. I am the owner of my vacation rental and I am creative but not so technical, so any problems I've had have been answered usually in one day and with clear solutions provided by real humans not AI. I am in awe with the seamless integration of so many moving parts!
OwnerRez is the heartbeat of my small business. The integration capabilities cover every aspect of my vacation rental business. OwnerRez's technical expertise and efficiency allows my business to run seamlessly.
I would love if they had a person on staff or maybe a software capability to assist with the Quickbooks integration.