Great product and awesome customer service. They are very responsive and helpful, and patient! Shout out to the team including Adria H. for making this experience 110% amazing. The learning curve in the beginning was intimidating but customer service made it very doable. Overall, my experience has been positive. Once you understand the software, it's very easy to work with and more convenient than working off of multiple platforms. I'm a beginner. If i can do it, anyone can.

I highly recommend this system for users with multiple properties. The help desk is very knowledgeable and has timely response time. Alternatives considered: Guesty. Reason for choosing OwnerRez: OwnerRez was more robust and offered better ease of use. Once set up, the system is very user friendly. The reporting feature is very robust and easy to use. Using OwnerRez as my property management system definitely makes me more productive and helps me keep track of everything at a glance.

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OwnerRez has been a great platform for managing vacation rentals, but what really makes it stand out is the level of care from their team. Especially Steve. He's been my go-to every time I've needed help, and it's clear he knows the platform inside and out. It's rare to get this kind of support these days, and it genuinely makes the whole experience better. Highly recommend OwnerRez if you're looking for a reliable system with stellar support. What I've loved most about OwnerRez is hands down the support. Every time I've hit a wall or had a technical hiccup, Steve...

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OwnerRez is a very robust property management system. It is easy to use and keeps everything organized. The reporting feature is extensive. The help desk is knowledgeable and fast to answer questions.

OwnerRez has been the best choice I have made to manage a short term rental over multiple platforms. Great and timely customer service is the most important tool for my business and OwnerRez makes that happen.