5.0 stars
By Rebecca B., Homeowner
– written on
Capterra
Very robust software that allows me to manage multiple properties with ease!
Reasons for ChoosingOwnerRez:The highest number of positive reviews given.
The ease of integration with all short term rental platforms such as AirBnb, VRBO, Booking.com, and many others
There currently is no AI messaging system.
5.0 stars
By Kareem G., Homeowner, 1 property
– written on
Capterra
Great experience overall! I'm already getting a lot out of the software, and I’ve only scratched the surface of its full capabilities. Every time I use it and discover something new, I think, 'They've thought of everything!' Looking forward to continuing to use OwnerRez as I grow my portfolio. One feature I’d love to see is AI-powered messaging—this would take an already incredible product unstoppable.
Robust feature set, great onboarding support. Direct and reliable integrations with Airbnb and VRBO. Powerful messaging capabilities.
Lack of mobile app, lack of native AI to help increase the speed in which hosts can respond to ad-hoc messages.
5.0 stars
By Bethany R., 1 property
– written on
Capterra
This is my first property. I feel like it's going to be very good once everything is in place.
I like the many features that this program has to offer.
A bit overwhelming at first. There should be specific directions to NOT go do profiles on VRBO and Airbnb because you can just upload from OwnerRez.
OwnerRez goes above and beyond to make sure your system is working for your needs. With the 1 to 1 hour support sessions, a helpdesk that automatically identifies urgent needs and responds to them, and is always providing new enhancements and connections. Hands down, the best PMS in the biz!
Reasons for ChoosingOwnerRez: OwnerRez had everything that I needed to manage my first Vacation rental and is robust enough to handle my expansion.
Ease of Setup- Great step by step guides. Fantastic and proactive support.
Not a con, but you do need to be familiar computers, and if not, be open to reading and learning how to do things.