...to make it work.)
2. Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff... in particular we are looking for every time the lock is unlocked or autolocked. This is a security thing for us. Needing to know who is going in and out and when.
3. Notification if the d...
That report doesn't have the data we need.
It has a bunch of stuff under income that shouldn't be (cleaning, management etc)
and is missing expense that it DOES need (management fee)
and when you export it it loses all sums/totals and just pulls in the data cells and you have to go manually enter all the other info... I did 3 of them before realizing it was missing my management fee, which...
Any update on this?
PM and Accounting work are continuing at full speed. I documented the deposit and Airbnb stuff above, but we are also working on delivering a Year-End report for PMs/Owners before the end of 2022.
...s (listing site)
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff. not clear what "basic tag automation" is for you. I have tag automations to send cleaners a reminder for same-day turn days, send me a text reminding me to set thermostats, send guests a suggestion...
...on, but being able to customize columns has been back-burned for a while.)
The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet. It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on. We have invested heavily in engineering - it...
...on, but being able to customize columns has been back-burned for a while.)
The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet. It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on. We have invested heavily in engineering - it...
...s for rental agreements (Part of OR process)
* Processes security deposits effortlessly (Part of the OR process)
A guidebook would be nice but not if it comes with all of this other duplicative stuff.
I want OR to do it all and not have to bolt on all of these other apps.
I wonder if OR just wants to check another box (integrations) at the expense of really evaluating whether the App inte...
Hi Alece,
You are correct. Statement views are for Owner Statements.
However, all expenses in OwnerRez are Owner Expenses. There is not (yet) the concept of a PM expense, hence, we have not exposed expense columns in the same manner on PM statements.
We'll keep this Feature Request around, as we have lots of stuff planned for the PM module in the coming roadmap.
...y to different accounts based on owner, channel, or credit card processors)
* Misc. sync holes (exchange rate setting, customer background info not syncing)
* Supporting refunds (the QB credit memo stuff does not align)
* Supporting secdeps
Outside of those things, which are all about the current syncing process, we plan to add these:
* Expense syncing (which will be similar to the existing...
...whistle!
Payment and Deposit settings are now split:
Payment Settings are now not clearer to only being about payment-related stuff, and require "Undeposited Funds" mapping if you are syncing deposits:
There is a new Deposit Settings tab that maps deposit types...
.../users/347381996) – Oct 3, 2023 3:24 PM (UTC)
Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...
...mparing this year to last. We purchased this license because in coming to OR this type of data just wasn't available to us.
What we would like to see is a page in the app that would include the stuff that you have in some of your reports like:
The Daily Checklist
Booking Statistics
Occupancy
An ADR calc which I don't really see with the data we can get a way to calcul...
...astically together. It may make it a little more difficult to investigate your competition's pricing, but it's just a toggle switch away to see where their fees are.
The cleaning checklist stuff, I'm guessing will be a separate section of either checkboxes or a generic "low, medium, high" with vague definitions for people to fill in.
