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  • Blog

    Webinar 2/8: Focus Session - Airbnb API Settings
    1 year ago

    On Thursday, 2/8, join Adrielle from our Onboarding Team as she discusses the best settings for your Airbnb API integration.

    The session starts at 12:00 pm Eastern, 9:00 am Pacific. It is free to join, but you need to use the sign-up for OwnerRez Focus Session - Airbnb API Settings link (/webinar-focus-session-2-8-2024) to register.

    You can find all of our past and future webinars on our Web...

  • Blog

    Webinar 2/22: Breezeway/OwnerRez - Guests First: The Blueprint for Hosting Success
    1 year ago

    Join us live with the Breezeway team on February 22nd at 1 PM Eastern and 10 AM Pacific time!

    Unlock the potential of your business by putting guests at the forefront. Breezeway will guide you through the process of using guest experience as a strategic differentiator. Gain insights, strategies, and practical tips to ensure your guests not only stay but become advocates for your brand.

    The sess...

  • Forums

    Triggers based on 2 or more bookings or calendar
    1 year ago

    ...t that day.  This applies to maintenance days, lawn care, and other servics as well.   

    What is requested is a compound query that allows me to combine into one.   This currently can be done with 2 triggers but unfortunately, we cant compare the trigger results to each other.

    ACTION 

         Occurs  a) event   b) time

         Time  a)  #,    Days,   <Before/After>     <Booking ...> option...

  • Forums

    1-2 night rentals
    1 year ago

    How do I make my property accept 1 and 2 night rentals from Monday to Thursday Only when we presently have a Min 3 night rental. For 1 and 2 nights is there a way to boost the nightly rate?

  • Forums

    Channel Bridge works for 2 of 3 properties on first import
    1 year ago

    Hi,

    I have 3 properties on Vrbo and have successfully imported calendars from 2 of the 3.  The 3rd one shows valid data in the Excel file, but when I try to import the file, it gives an error message that one of the bookings "overlaps with an existing booking".  But when I look at the 2 bookings, I can't see any overlap...?  Data from both bookings seem correct

    Suggestions?

    Thanks,...

  • Forums

    Options for more than 2 payments?
    1 year ago

    Wondering if there is anyway to set up for our guests to make more than 2 payments toward a reservation?  This is specifically to see if I can continue to offer the following that I routinely offered to guests (before converting to OR) that want to rebook the vacation week 1 year in the future, upon checking out this year.  We have historically allowed them to make the reservation with a small depo...

  • Reviews

    After drowning for 2 years trying to make GUESTY work the way I was running my business, I finally stopped being a victim and made the switch.
    1 year ago

    After drowning for 2 years trying to make GUESTY work the way I was running my business, I finally stopped being a victim and made the switch. Thrilled with their product and their support. Thank you OwnerRez!

  • Forums

    2 legal agreements?
    1 year ago

    This could be entirely random but today I have a guest sign and submit the legal agreement twice? Identical agreement, identical responses 4 minutes apart.

    First time I have seen this happen? Wond

  • Blog

    Consolidation, Global Protests, and the Push for STR Regulation
    1 month ago

    ...Casago's acquisition of Vacasa to anti-tourism protests in Europe and regulatory crackdowns across North America. Let's dive into the top stories shaping short-term rentals right now.

    Airbnb's Q1 2025 earnings revealed a 6% year-over-year revenue increase () to $2.27 billion, surpassing expectations. However, the...

  • Forums

    Dan K in response to: What are the pros of Ownerrez? Trying to like it.
    3 months ago

    2) It's only an issue on desktop and a smaller screen such as a laptop. If you go to list view, the right side is cut off. I'm forced to scroll down to the bottom, then scroll right, then scroll back to the top. If we could hide or resize the columns that would fix it. Or just put a scroll bar at the top. I think this one bugs me the most because we use list view so frequently and seems like an eas...

  • Blog

    Anne S in response to: Redesigned Guest Review Form, Improved Changeover Rules, and New Airbnb Bulk Recalculate Charges Tool
    1 year ago

    2 questions:

    * How does your system auto-populate Expedia links? None of mine seem to have auto-populated, and I know I do periodically get bookings from Expedia. Will it only auto-populate after I actually get an Expedia stay, or does your system either periodically receive Expedia data via the existing Api connection or scrape Expedia and use some matching logic? Or does it only occur for new...

  • Forums

    BlueMtnCabins in response to: Changes to Credit Card Payment Method: Maximum Amount and Custom Instructions
    1 year ago

    2) Be able to add Custom Instructions to the Credit Card Payment Form.

    We should be able to add custom wording to the instructions that customers see on their credit card form. For example, instructions requesting the guest NOT submit a payment in excess of $4500.00 (as per above situation) or any other such information that the owner wants to provide to the guest.

    In many cases, credit car...

  • Blog

    Latitude Adjustm in response to: Integration With Nofie
    1 year ago

    2 out of 3 of my listings synced. I cannot figure out why the third one will not.

  • Blog

    Chris L in response to: Redesigned Guest Review Form, Improved Changeover Rules, and New Airbnb Bulk Recalculate Charges Tool
    1 year ago

    2 questions:

    * How does your system auto-populate Expedia links? None of mine seem to have auto-populated, and I know I do periodically get bookings from Expedia. Will it only auto-populate after I actually get an Expedia stay, or does your system either periodically receive Expedia data via the existing Api connection or scrape Expedia and use some matching logic? Or does it only occur for new...

  • Forums

    BlueMtnCabins in response to: Discount Enhancement Suggestions
    3 months ago

    #2 you can just disable a discount until you need it again, then enable it 

  • Integrations » Door Locks

    Hubitat
    1 week ago

    OwnerRez directly integrates with Hubitat () to configure compatible door locks paired with Hubitat devices.

    The Hubitat integration is unique because it is not a lock brand but a home automation hub for users with Zigbee or Z-wave devices (low-energy wireless communication protocol). It is ideal for those who do...

  • Channel Management » Channel Integrations » Vrbo

    Vrbo Common Issues & Questions
    1 month ago

    ...ting is displaying old "Additional information about rental rates." (#old-rate-notes)
    * Can I use Vrbo's MarketMaker pricing service with the channel integration? (#marketmaker)
    * Vrbo offers a 20% off discount for the first 3 bookings on a new listing. How do I turn that on? (#new-listing-discount)
    * Why do my nightly rates display with decimals (cents) as set in OwnerRez but my additiona...

  • Integrations » Door Locks

    igloohome
    1 week ago

    OwnerRez has a direct integration with igloohome. Users must create a free igloohome account, and download and use the igloohome phone app to set up the locks/devices. You can then go into OwnerRez and set up the lock integration.

    igloohome products are designed to work offline, using their "algoPIN" (

  • Integrations » Guest Communication

    Touch Stay
    1 week ago

    ()

    Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...

  • Forums

    Owner Portal File Upload and other features
    today

    ...the Owner Portal but functionality is a bit limited. All I really need is:

     

    1. Ability to upload files (Statements, reports, management agreements, certification of insurance, etc)

     

    2. Ability to link to other things... For example, I'd like to add a button that links to a Jotform to collect bank details from owners

    Part two would be including links to the listings, so owners...