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Greetings! Long-time host, new to OR.  Setting up my own direct website for one property in Spring Hill, TN. It's called Spring Hill Haven. 3/2 in a growing area.

I've been doing STRs for over 20 years (pre-AirBnB).

Sheri

Hello friends! 

We've had our first short term rental/vacation home for about 2 years now, and diving into the PM Software. 

We are out of country and have a local Property Manager who has helped manage bookings/payments until we get more comfortable and set up to handle things ourselves. 

Excited to set things up in OR, and excited to learn from the seasoned experts in this forum!...

we are new to Ownerrez and just set up VRBO API integration today.  Are a couple of quick questions regarding API integration.

1.  I am assuming now that the integration is complete that I can remove the iCal sync between Ownerrez and VRBO, correct?

2.   It is my understanding that I will now be responsible for collecting all taxes and remitting them to my county. Correct?

...time. What would be even cooler is having RemoteLock fire a webhook back into OwnerRez which would let you trigger an action when the guest enters the property for the first time (automate a message 2 hours after they arrive with a standard “just making sure you’re in and everything is good” type thing). 

The second part is entirely doable with some middleware, but having the notification turne...

...r and the Owner.

This could be achieved two separate ways:

1.)  A landing page which asks every question imaginable that an owner could answer and a PM could port into a new listing

OR

2.)  Owner access (restricted or temporary) directly to the backend listing portal.  This would allow owners to take their time and make sure all of the details are filled in, and then the PM could res...

..., it is detrimental to user experience and we wanted to group the properties by location, like the following:

Properties
      -- Chicago >
             - Rental-unit-1
             - Rental-unit-2

      -- Florida >
             - Rental-unit-3
             - Rental-unit-4

It would be very helpful if OwnerRez had such customization options for the menus of its hosted websites.

Hi there, my hosted website went live about 2 weeks ago, and I'm barely ranking on Google.

When looking at Google Search Console, I'm only showing up on result #22 for an obscure keyword (the keyword is "brooklyn escape," which is the name of my domain).

My goal is to rank on the first page for keywords a typical searcher might try, e.g.: "rental property brooklyn," "short term rental 2br b...

...onse.
* Short form text. This option would restrict characters to a certain length.
* Long form text. No restriction on user response - this is what we have currently.

Low hanging fruit are 1, 2, and 5. I think we already have #7, unless there is indeed a character limit that I'm unaware of. Controlling how the user responds will help us, owners, be able to set up tag automations & message t...

...ation.  Airbnb will not allow me to change it directly but states that all changes have to be made in my PMS.....but my PMS is correct, Airbnb is not.  How do I fix this? by Joy S (/forums/users/347426999) – Oct 2, 2023 6:54 PM (UTC)

Hi Joy,

There are some settings in the Airbnb API configuration that will override your property level rules.

Navigate to Settings > API Integrations >...

...out your mortgage, insurance, and monthly utility bills helps us set a price that covers your basic costs while remaining competitive in the market. REQUIRED
Choose One Answer: $500 - $999. $1,000 - $2,999. $3,000 - $4,999. $5,000 or more.
Maps to: Project NotesADD BRANCH QUESTION
ADD QUESTION
AIRBNB ACCESS
Header

ADD QUESTION
In order to fully integrate our services, we will need to connect you...

if I collect $225 as a cancellation fee, VRBO will not refund their $886 service fee. by Trinity Property (/forums/users/347404033) – Feb 8, 2024 2:54 PM (UTC)

This is not necessarily accurate.

According to Vrbo official policies, yes you are correct.  And if you or the guest reaches out to Vrbo about a refund of the service fee, and they find that you the host did not issue a 100% full a...