...de generation technology and options allow for years of unique codes, and their common battery operated design means no pesky charging devices or expensive replacements. Vacation Rental Features
* No Internet/Cellular connections required
* Single-use code for the entire duration of stay
* 8 vendor codes available
* L...
...monthly product update format (/blog/march-product-update-google-analytics-facebook-pixel-tracking-added-global-landing-page-redesigned-forms) )
OwnerRez made lots of changes in the month of April 2024 that you should be aware of. Some are more obvious than others! Read on to catch all the updates made during the last four weekly releases.
* New Features (#new)
* New Sidebar Design (#new-...
...both practical and actionable. Types of Certified Advisor Badges
Certified Advisors can earn badges in various specialties. Our first available badge is:
Account Setup – Demonstrates expertise in configuring OwnerRez accounts for operational use. This includes property setup, rate and rule configuration, messaging templates, and othe...
...forts to cut food waste in rentals, and European hotels challenging Airbnb's over-tourism claims.
The Dearborn City Council approved new short-term rental regulations set to take effect January 1, 2026. () The ordinance prohibits short-term rentals in single-family residential neighborhoods. A city...
...es of similar issues, to help OwnerRez in diagnosing issues faster and not rely on an email exchange for follow-ups, screenshots, and historical records of issues.
For example, I recently created 2 support tickets and would like my co-owner to track them, but I was unable to add screenshots to fully explain each issue and have to wait for the initial email follow-up to then remember what I was...
...le for this), it now includes the internal name of the property door/lock AND doubles it up when there is more than one lock at a rental. For example:
This is clunky and adds unnecessary confusion for guests.
As a comparison, this is how the exact same message appeared with the RemoteLock integration (same property, different...
Hi all,
Just wanted to share what I’ve recently uncovered in case it helps someone else.
In 2019 I signed up for credit card processing through Ascent Processing, which eventually switched me over to Elavon (US Bank). I was told I’d get a competitive flat rate around 3.3%, which seemed fine for my vacation rentals. Over time, though, I realized my effective rates were running 5–7%, even in...
I have mistakenly added 2 users for the same owner. One "owns" the property. Is there a way to merge them? I tried to delete the user that is not the "owner", but the system only allowed it to be disabled. I received this message...
"This owner is actively in use for bookings, expenses, statements or disabled properties. This owner has been disabled instead."
This is a new property...
...separate site for each property along with new domain names?
If I do need to make them into individual sites, can I use subdomains, such that Property 1 goes to property1.domainname.com, Property 2 goes to property2.domainname.com, etc.?
I could be interested in just using OR's Global Landing Page, but I can't actually find a live version anywhere to test it out. Does someone have a link t...
...R. Although I'm not certain, I think OR created a second brand automatically in my account when GVR was setup and this second brand had no company name.
I am using API for Airbnb and VRBO and direct booking via a non OR site widget. I have created 2 custom rental agreements to tailor liability language (we have a treehouse but no hot tub, etc) and to allow for collecting a security deposit for VRBO and direct, but not for Airbnb.
I would like to send channel messages to sign the rental agreement. For Airbnb, I assume I should use the fix-up for...
Would it be possible to add a filter for repeat guests? If they have for example 2-10 reservations
That was I can offer a free outdoor movie night where we come setup a movie night with popcorn etc as our way of saying Thank You ()
...t of?
We had a pipe freeze in Apartment 5 two days ago and moved our guest to Apartment 4. The guest is thrilled because he got an apartment twice the size for a month.
However now I have 2 apartments blocked for nearly 30 day each.
Airbnb said if they change it it won't stick because of Ownerrez.
So I tried going in and changing the booking in here and got this message:
"Ch...
Hello all,
A 20% last minute discount has been applied to a Vrbo booking for August 2025. The reservation was made in June 2024.
The discount should apply when the following condition is complied with: "Arrival Days From Now is Less than or Equal To 60 Days"
At present, the discount has been disabled but I am not sure if it was in June 2024.
Questions:
1) how is it possible this has...
...n they can't remember making the payment or when a scheduled payment has been made.
Can someone please look into this and see if 1) the mention of the renter agreement can actually be removed or 2) is it possible for us to edit the information in this field code or 3) is there is a field code for the payment account's statement description that we can use in the payment receipt template? I kno...
...hat is the "Advertised price".
Is there a fix to have this setting reflect my minimum nightly rent + the surcharges and cleaning fees that is going to be accurate, no matter the length of stay? 2 nights vs 3+ nights.
I actually just asked again and still in 2 years they can't get it to work? AND the owner said Hudson Creative has made websites that work with OwnerRez???
Here is the email I literally just received
"
Hey Jennifer -
THANK YOU for inquiring or setting up a meeting with us. Unfortunately (very unfortunately) we are currently unable to honor your request. At this time, we still aren'...
...ssue. I deleted it and only have a single rate option. It does make my calendar look to be unavailable if a minimum length of stay applies. e.g., August 13th and later is available/bookable but has a 2 night minimum while the 12th and before is 1 night minimum.
