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We’re excited to announce the launch of the OwnerRez Certified Advisor (CA) Program, designed to connect experienced OwnerRez users with those seeking hands-on guidance and tailored support.
Certified Advisors are seasoned OwnerRez users who have demonstrated deep proficiency in using the platform and are passionate about helping others succeed. Whether you're just getting started or looking to optimize your setup, CAs provide one-on-one assistance beyond the scope of standard OwnerRez support.
What Is a Certified Advisor?
OwnerRez Certified Advisors are independent users who have passed rigorous testing to demonstrate expertise in specific areas of the OwnerRez system. They understand the real-world challenges of managing short-term rentals and offer personalized help with everything from account setup to advanced configurations.
This program empowers OwnerRez users to learn from peers who’ve “been there, done that”, ensuring that the help they receive is both practical and actionable.
Types of Certified Advisor Badges
Certified Advisors can earn badges in various specialties. Our first available badge is:
Account Setup – Demonstrates expertise in configuring OwnerRez accounts for operational use. This includes property setup, rate and rule configuration, messaging templates, and other core features (excluding channels and hosted websites).
More badges are coming soon in areas such as:
- Hosted Websites
- Property Management
- QuickBooks Integration
Program Policies at a Glance
- Certified Advisors are not employees or representatives of OwnerRez.
- There is no fee to become certified, but all CAs must pass specific quizzes and sign an agreement with OwnerRez.
- All services, fees, and expectations are arranged directly between the CA and the user.
- OwnerRez does not assume liability for work performed by a Certified Advisor.
Want to Become a Certified Advisor?
If you're an advanced OwnerRez user and love helping others, consider becoming a Certified Advisor! You’ll have the opportunity to support the community while earning income for your time and expertise.
To qualify, you must:
- Pass a series of quizzes specific to each badge.
- Sign a program agreement.
- You must be an OwnerRez user for at least two years.
- Renew your certification annually if desired (badge shows the latest certification year).
Interested? Fill out our request form here to start your certification journey. The process typically takes 2–3 weeks.
Looking for Help? Find a Certified Advisor
If you’re seeking help with your OwnerRez setup or want expert guidance on best practices, working with a Certified Advisor is a great option. Visit our public Certified Advisors page to browse current advisors, read their bios, and learn about their offerings.
Before getting started, consider these tips:
- Verify their badge is current.
- Set clear expectations for scope, timeline, and deliverables.
- Ask for references or past examples.
- Discuss fees and payment terms upfront.
- Establish regular check-ins and request documentation of their work.
- Use Team Access in OwnerRez to give temporary login access that you can revoke later.
We’re thrilled to see our community grow through shared expertise and peer-to-peer learning. Whether you're offering help or seeking it, the Certified Advisor Program is here to support your journey.
