Your Guide to Unlocking Airbnb's 'Rare Find' Status
Ever wondered what makes an Airbnb a 'Rare Find'? Dive into the secrets of achieving this status and how it boosts your Airbnb listing's appeal.
Airbnb has revolutionized the vacation rental market, offering a platform where hosts can list their properties and guests can find uniq...
Entrepreneur's Guide to Airbnb Rental Arbitrage
Dive into Airbnb rental arbitrage to unlock a profitable hosting opportunity, even without property ownership. Discover the essentials for success.
Entering the Airbnb hosting world is a profitable chance in the vacation rental market today. For those without their own property, vacat...
Hostaway recently introduced 1.8% booking fees which shocked the industry. Booking fees are evil, and 1.8% is a large amount of money! OwnerRez has never charged booking fees and never will.
Don't take our word for it. Hundreds of Hostaway users have switched to OwnerRez in the past few years, and they rave about the differences. Here are a couple.
"Hostaway had some bugs and limitations and o...
Hi folks,
I’ve been using Ownerrez and Hospitable in parallel for about 3 years now, and this feature is one of the most handy ones I’ve found. I believe Ownerrez should implement it.
Having a preview of the guest’s profile picture, which means seeing the guest’s photo before they book when they don’t have previous reviews, has allowed me to avoid many issues with unwanted guests. I know th...
Our platform is built to handle complex business setups, allowing you to link separate payment methods, channels, and financial systems for each of your properties or business entities.
One of the most frequent questions we hear is, "Can I have multiple accounts?" Whether it's "Can I have a Vrbo account for each owner?" or "Can I manage different Stripe accounts for my various LLCs?" — these are...
a trigger for messages/templates to be sent on certain days of the week would be very helpful. eg. If guest reservation includes X day(s) of the week, send out Y template.
I messaged OR support about this and they said there was a workaround here:
Honestly though, this seems like a very labor intensive workaround that is prone...
This is probably similar to another feature request I made: “Have a tag automatically change the check-in or check-out time when it's applied” However, this request is more general—it would be great if we could have a tag automatically apply commands like blocking booking dates or changing/moving bookings.
Perhaps the tag could trigger different booking features in OwnerRez, so actions like bloc...
PCI compliance ensures short-term vacation rental businesses securely handle guest payments, protecting cardholder data and reducing fraud risks. Compliance with Payment Card Industry standards is essential for secure transactions and customer trust.
* What is PCI Compliance? (#definition)
* Is OwnerRez PCI Compliant? (#or-pci-compliant)
* Does my Short-term Vacation Rental Business have t...
Setting up triggers to respond to certain events or at a scheduled time can streamline vacation rental business processes by reducing errors and improving efficiency, which in turn reduces the need for manual intervention.
If you haven't yet read the Triggers Overview () support article, do that first. And check out our extensive Temp...
As OwnerRez continues to implement important design updates to improve the user experience, this support article will document the major changes.
Due to the ongoing app redesign, most videos () in the OwnerRez Support Center have outdated screenshots. For up-to-date context on the video tutorials, cross-reference this article.
* What's changed? (#chang...
Recording expenses ensures financial transparency, simplifies tax reporting and enables short-term vacation rental managers to track profitability accurately, manage budgets effectively, and build trust with property owners through clear financial reporting.
Interested in viewing how expenses are displayed on an Owner Statement? See the Expense Displays (
Clear rules help manage expectations, maintain your property's condition, and ensure the safety and comfort of everyone involved. Effectively communicating your property's rules through rental agreements, guest communication, or house guides is essential to foster a positive guest experience and prevent misunderstandings during a guest's stay.
Before you dive into your Booking Rules options, be s...
The OwnerRez system handles auto-cancellation and reminders about payments not received. Services for scheduled payments and security deposit collection, reauthorization, and release services occur at midnight in each property's timezone. The service operates around that time, so it may not exactly start at midnight, but any properties within that timezone will be queued up.
While collecting gues...
Except for direct bookings, you may receive some, but not all, of a guest's contact information from listing channels (e.g., Airbnb, Booking.com), and you may want to ask them to sign your rental agreement. Follow these instructions to automatically request that guests sign your rental agreement using OwnerRez templates and triggers.
Check out our Template and Trigger Examples (
