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  • Blog

    We are pleased to announce our partnership with TechTape () to offer our users an integrated service to help achieve top revenue performance!

    About TechTape

    TechTape is a tech-enabled service, not software. They develop revenue strategies tailored to align with your goals, implement and adjust the strate...

  • Blog

    Summer has officially arrived! As we dive into the heart, or should I say heat 🥵, of summer, it's a perfect opportunity to engage in new experiences and learn new skills. Speaking of which, this July is packed with exciting webinars that shouldn't be missed.

    Join us for a variety of sessions, including engaging demos and Q&A sessions focused on using the OwnerRez platform, focus sessions on spec...

  • Blog

    OwnerRez is proud to accept the 2024 accolades from the Gartner Digital Markets brands - Capterra () , Software Advice () , and GetApp () . Our product was recognized in various top-ra...
  • Blog

    Hey, it's that time again - the time of the year when OwnerRez is one of a handful of companies worldwide awarded the Elite status from Vrbo! Woot Woot!

    We're back for the 5th year in a row! In case you missed it, read about our Elite status in 2021 (/blog/ownerrez-is-now-officially-an-elite-partner-of-vrbo-the-highest-honor-awarded) , 2022 (/blog/nowhere-to-go-but-sideways-ownerrez-is-awarded-...

  • Blog

    We are excited to announce our partnership with Happy Guest () to offer our users a way to automate their check-in process and offer upsells via a digital guidebook!

    About Happy Guest

    Happy Guest () automates your check-in process AND helps you wi...

  • Blog

    Happy Friday!

    The world of vacation rentals is never static, and this week, it's full of twists and turns. New regulations, fresh challenges, and some heartfelt stories show just how much the industry is changing. Ready for a closer look?

    Things are heating up again in Hawaii. A recent report from the University of Hawaiʻi Economic Research Organization (

  • Blog

    Happy Friday! From regulatory reforms and real estate restrictions to platform overhauls and pop culture throwbacks, the vacation rental world is buzzing with change.

    Airbnb unveiled its 2025 Summer Release () this week, marking a significant shift from a home-sharing platform to a comprehensive travel and lifestyle marketplace. The updated app...

  • Blog

    We're excited to introduce our new integration with Hello Guest Screen () , bringing a personalized digital concierge experience directly to your properties' smart TVs. About Hello Guest Screen

    Hello Guest Screen is the digital concierge for your smart TV—making guests feel welcomed and informed, while helping hosts stand out and book direct. If your TV has access to...

  • Blog

    Tighter rules and shifting demand are reshaping the vacation rental landscape. From Maui to Greece, governments are cracking down to address housing concerns, signaling a wave of change ahead of peak travel season.

    Maui County is advancing legislation to phase out short-term vacation rentals () in apartment-zon...

  • Blog

    From global crackdowns and price surges to platform safeguards and event-driven policy shifts, this week's vacation rental headlines reveal how external pressures are reshaping the industry ahead of the busy summer season.

    In anticipation of Memorial Day and the Fourth of July, Airbnb is once again activating its "anti-party technology" (

  • Blog

    With over 25 years in property management, this Isle of Palms host has turned a lifelong passion into a thriving vacation rental business. From managing luxury homes in Costa Rica to overseeing more than 55 upscale beach rentals with IOP Escapes () , Amy combines her marketing background and hands-on experience to create exceptional guest stays and tremendous results for...
  • Blog

    We're excited to announce our new integration with BookingsCloud, () a marketing platform built for vacation rental managers. This integration brings BookingsCloud's AI-powered tools to OwnerRez users, helping you drive more direct bookings through data-driven and automated marketing campaigns.

    About Booking...

  • Forums

    Hi everyone, Mark here from Boostly. I wanted to check in and respond openly, as I only recently became aware of this thread.

     

    First off, thank you to Paul, Deb, Brad, and others for taking the time to share detailed feedback. Whether positive or negative, it’s all useful, and I genuinely appreciate people being honest about their experiences.

     

    A few important clarifications that...

  • Forums

    Hi Ownerrez Support Team,

    I am reaching out to inquire about a potential adjustment to the messaging settings within the platform. Currently, when we communicate with guests, the Airbnb co-host's name is visible in the messaging thread. While this is helpful in some cases, it has become somewhat challenging to quickly identify the guest’s name in conversations, especially when managing multiple...

  • Forums

    Has anyone seen this from Airbnb this morning?

    (Full text below the screenshot)

     

    Seems like they want deposits (even api host offsite holds) to show up as a fee in their check out.  They’re trying to show all the fees upfront on the search The problem is the deposit is a hold not a charge, but if they show it, it’ll look like a charge and make listings with holds/deposits seem more exp...

  • Forums

    I would like to request a Back button feature for the phone version. I am still learning the software (new user) and cannot tell you how many times i click on something that leads me to an unintended place (or even by accident with my finger). It can be pretty frustrating because then I have to find some way to click something else to get back to the previous screen or where i want to go. I realize...
  • Guides

    When you run a short-term vacation rental business, guest trust is everything. That trust doesn't just come from clean homes or great reviews; it also depends on how well you protect your guests' personal and financial information. Every time a guest books your property using a credit card, they're putting faith in your ability to keep their data safe.

    PCI compliance: short for Payment Card Indus...

  • Blog

    What front end has OR built out beautifully this year? It’s just the same as it’s always been. 

    What is the status of the revamped communication dashboard that OR has said it’s been working on for the past couple years? by Scott J (/forums/users/347377802) – Sep 17, 2024 5:09 PM (UTC)

    Hi Scott.  I assumed the unified inbox had been rolled out to all OwnerRez users at this point, but I forg...

  • Blog

    Hi Alisa, after much research, I'm using an AI messaging tool and have found it helpful, although there are some frustrations. They aren't nearly as good as OwnerRez when it comes to taking feedback/improving their product.

    I realize the idea of having AI respond to guests can be a polarizing topic, but AI messaging tools have a lot of functions, even if PMs don't have it automatically respondi...

  • Forums

    Hey Jordan,

    Google Vacation Rentals is not necessarily the issue. Your listing does market your direct book website to a broad audience. That's good and bad. Bad because scammers look for properties to vacation where they can check in at the last minute, using stolen credit cards. By the time the credit card is reported stolen and a chargeback is filed, they have enjoyed your place and are long...