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  • Blog

    We're thrilled to roll out our new integration with PetScreening () , giving OwnerRez users a smarter, automated way to screen pets and service animals before guests arrive. About PetScreening

    In today's travel landscape, pet-friendly accommodations are no longer a luxury; they're a necessity. With more travelers seeking to bring their furr...

  • Blog

    We are pleased to announce our integration with Knokx () to offer users a custom website solution that utilizes our API.

    About Knokx

    Knokx transforms your vacation rental business with a high-converting website built by marketers, engineered to crush commissions and maximize profits. With powerful SEO tools, AI au...

  • Blog

    Happy Friday! The vacation rental industry continues to evolve, with significant developments this week highlighting the dynamic nature of the market. From regulatory shifts to community concerns, here's a roundup of the latest news.

    Brands are now using vacation rentals as a new sampling channel () , placing natural and organi...

  • Blog

    Summer bookings are heating up, and now's the time to make sure you're optimizing your operations and maximizing your opportunities to grow. ☀️ Our July lineup is packed with live webinars and an in-person event designed to help you get the most out of OwnerRez and grow your short-term rental business.

    This month, we're offering hands on product demos, Q&A sessions, and expert led webinars in par...

  • Blog

    Allison Hasler, founder of Southern Illinois Vacation Rentals () , turned her passion for hospitality into a thriving business. From running a yacht charter on Kentucky Lake to creating upscale tiny house cabins, she has built a rental portfolio focused on quality and guest experience. With a background in public health and a love for the ever-changing vacation rental industry...
  • Blog

    Ocean South Properties () has grown into a thriving vacation rental business from a single beachfront condo to managing 40 properties along Alabama's stunning Gulf Coast. What started as a personal investment turned into a passion for delivering exceptional guest experiences and expertly managing properties—all while balancing full-time jobs and family life. Ca...
  • Blog

    Sheila Dickinson's vacation rental journey began with a single home in Bremerton, Washington, and quickly expanded to include properties in Panama City Beach, Vancouver, and Whitefish. With a focus on thoughtful design and guest connection, she now manages a growing portfolio of short-term rentals through her business Escapes By Sheila, () all powered by OwnerRez at th...
  • Blog

    Blue Heron Vacations () has been welcoming guests to the Turks and Caicos Islands since 2020, offering both affordable and luxury villas on the island of Providenciales. Locally owned and operated by Claudius Williams and his team, the company manages 25 properties and focuses on delivering a truly authentic TCI experience. Can you tell us a little bit about your history?...
  • Forums

    Overview:
    Currently, if a host updates a reservation’s check-in or check-out time in OwnerRez (e.g., to allow early check-in or late check-out), those changes are not pushed to Turno, which continues to operate on default times. This causes cleaners to arrive too early or too late, creating confusion and potentially disrupting guest experiences.

    We’re requesting an enhancement to the OwnerRez–T...

  • Guides

    How to Use Roku Guest Mode in Your Vacation Rental

    Roku guest mode () is a simple and free way to offer a better streaming experience and protect guest privacy. If you already use Roku TVs in your vacation rentals, you may be sitting on one of the easiest guest-friendly tools available. Roku Guest Mode is built into Roku OS and can quickly transform...

  • Forums

    When reviewing the quotes OwnerRez generates, there’s a serious formatting issue with how lodging rates are displayed, especially on multi-night stays.

     

    Example from a 3-night booking (the forum is not allowing me to upload images but this is basically the format on the site):

    Description

    Rate

    Amount

    Lodging

    $780

    $780

    Cleaning Fee - Cowboy Cab...

  • Forums

    Although it is really good news to hear that this is actively being worked on, I believe that this is a feature that should be included in the property management module, which already comes at an extra charge. Including this feature into Rezzy AI means that property managers who want to use this simple {Property Management} feature will be obliged to pay yet another module (Rezzy AI) per property,...
  • Forums

    I offer additional nights to upcoming guests at a percentage off.  I've done this in the past by using an additional quote but it's always a hassle with cleaning fees, notifications, etc.  What's the best way to add an extra night to an existing booking at a special price without going through the OTA's and kicking off notifications and adding cleaning fees?

     

    Thanks

    Tim

  • Forums

    I agree with you. I do not agree at all with this change Airbnb is making.  Sure we can do a channel rate adjustment of 15.5 % to our Airbnb pricing to recoup our fees, but I believe the customer needs to know the "additional cost" they are paying to use the Airbnb service as opposed to booking direct.  Without some sort of breakdown to show the guest the additional cost of using Airbnb, Airbnb com...
  • Forums

    I do not agree at all with this change Airbnb is making.  Sure we can do a channel rate adjustment of 15.5 % to our Airbnb pricing to recoup our fees, but I believe the customer needs to know the "additional cost" they are paying to use the Airbnb service as opposed to booking direct.  Without some sort of breakdown to show the guest the additional cost of using Airbnb, Airbnb comes out looking lik...
  • Blog

    Hey Megan,

    Could I ask you to take some screenshots and email them in to help@ownerrez.com so we can take a closer look? We recently transitioned to a new platform for our webinars, so if there's an issue with the registration process we'll want to get that noted and addressed ASAP.

    I registered for one of our webinars myself and didn't run into an issue. Let's find out what's going on for...

  • Forums

    Thanks for the recommendation! Our developers have a pretty full plate right now, and they generally don't work on writing to new integrations. However, we do have an open API, so if you know anyone on the CuddlyNest side you can suggest they get in contact with us about developing an API connection and provide them the info below. 

     

    OwnerRez offers two open API methods that can be used, d...

  • Forums

    Unfortunately this doesn't really solve the problem.   In Transactions, OR is showing the total charged to the Guest's credit card, however the remittance to the Owner is that amount minus the Vrbo commission and payment processing fees ("OTA Fees").  The only choices in OR for how to handle these OTA fees is Owner Pays or PM Pays....   If Owner Pays, the only options are Paid As Expense on Owner S...
  • Blog

    We are always a bit wary about how much effort to put in to OTA's websites. Effectively doing their work for them. by Richard and Dallas C (/forums/users/347393553) – Oct 21, 2025 6:02 PM (UTC)

    Thank you for sharing your thoughts. We completely understand your caution. AutoRank’s goal is to simplify optimization without adding workload for hosts. Our Concierge team ensures listings stay optim...

  • Forums

    If Schlage adds the Arrive to their API I am sure we would gladly add support for it.  However, per Schlage's documentation, the Arrive is not currently a supported device in their API.

    From Schlage's site:
    (