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I hate to ask this question again but I've searched the forums and it is still unclear to me.

We are getting ready to onboard a boutique hotel - Next to direct bookings, Expedia is their #2 booking channel. By listing on Expedia Partner Central, the listings are also pushed to other Expedia brands like Hotels.com. If I list on VRBO and have the listings enabled for Expedia, will those lis...

...e able to change that language to "Unfortunately, Saturday check-in's or check-outs are not available"? Any help would be greatly appreciated. Thank you.

Hello all,

A 20% last minute discount has been applied to a Vrbo booking for August 2025. The reservation was made in June 2024. 

The discount should apply when the following condition is complied with: "Arrival Days From Now is Less than or Equal To 60 Days" 

At present, the discount has been disabled but I am not sure if it was in June 2024.

Questions: 
1) how is it possible this has...

I am using API for Airbnb and VRBO and direct booking via a non OR site widget. I have created 2 custom rental agreements to tailor liability language (we have a treehouse but no hot tub, etc) and to allow for collecting a security deposit for VRBO and direct, but not for Airbnb.

I would like to send channel messages to sign the rental agreement. For Airbnb, I assume I should use the fix-up for...

I'm trying to dynamically build a channel message:

paragraph 1: text
paragraph 2: included only when a condition is met
paragraph 3: included only when a condition is met
paragraph 4: text

I want to send this channel message x days prior to arrival date.

I've been testing Ownerrez now for almost 2 weeks and overall very impressed with the functionality, the only thing letting the system down (in my eye's) is the quote and payment forms when displayed on a mobile device, which look out of date and a little awkward to navigate.

Are there any plans to make these forms responsive and streamline the booking process for mobile users?

...low them to compare and contrast bookings options amongst our properties.

For example:

I have one immediate req...

...to communicate with guests directly through their email.  Unfortunately, the channel doesn't always supply client email.  One channel seems to pass the guest email through in the booking less than 1/2 the time.   

I want the ability to test to see if the email was provided.   I have a series of templates delivered to guest emails.  When the email is not provided none of the templates is sent....

Here's a few examples but there's probably a lot more.

Some examples:

1) Unified inbox: You have to click the filter button to drop it down, then click again to filter.

2) Within the message: You have to click to show the date/time stamp.

3) On the booking page, why are there tabs for charges, transactions, legal, etc etc? Is there a reason this can't all be on the same page without...

Question. If the guest on AIRBNB does not sign your rental agreement/make deposit w/in 48hrs, do you call Airbnb to cancel for you?

Thank you.  by Cindy C (/forums/users/347457783) – Apr 23, 2025 2:37 AM (UTC)

You advise the guest that they will NOT receive access to the property without a signed rental agreement. make sure that your door code/access is not sent unless they have signed th...

Thanks for the timely response!  If you're working on it, I can tolerate it.

But since you asked what else could be fixed:

(1) Ability to resize the panels

(2) When opening the inbox, the main panel should show the latest message, not a blank screen (maybe this is just my preference)

(3) Filtering is great (thank you!) but it would be nice to have a search function.

Thanks!

I actually just asked again and still in 2 years they can't get it to work? AND the owner said Hudson Creative has made websites that work with OwnerRez???

Here is the email I literally just received
"

Hey Jennifer -

THANK YOU for inquiring or setting up a meeting with us. Unfortunately (very unfortunately) we are currently unable to honor your request. At this time, we still aren'...

...nks Suzee,

I ended up selecting all three and doing a test booking, and triggers worked as planned.

My Wix site has a Booking widget and also a Calendar widget, so maybe this is why there are 2 separate checkboxes under "listing site" that use "fileusr.com". I can see from the booking which of these was the source of the booking, so I assume if I unselect the other one and My Property it wo...

Here are examples of what I am referring to (PMS: ResNexus & CheckFront):