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  • Blog

    STR Weekly Roundup: Growth, Legal Shifts, and Recovery Across the Industry
    2 months ago

    ...Shore, legislative moves in North Carolina and Montreal, and Anna Maria Island's ongoing recovery. Keep reading for the highlights.

    Vacation rental demand at the Jersey Shore is rising for summer 2025 () , with bookings up 4.1% compared to last year, according to AirDNA. However, travelers are waiting longer...

  • Blog

    From Maui to Maryland: Short-Term Rentals Under Pressure as 2025 Unfolds
    1 month ago

    ...expectations shaping the market. From policy changes and community pushback to booking trends and rebranding efforts, here's a look at the major developments making headlines this week.

    As of April 21, 2025, Airbnb has implemented a global update to display the total price of listings, (

  • Blog

    Global News: Hot Updates from Maui to Goa
    3 months ago

    ...The global vacation rental market is experiencing steady growth. () It is projected to increase from $90.2 billion in 2024 to $129.49 billion by 2034, with a 4.1% annual growth rate. This expansion is driven by a rising preference for personalized travel experiences, advancements in technology, and the gr...

  • Core Concepts » Security Deposits

    Security Deposit Holds
    1 month ago

    ...able, and their rules will still be "no security deposit."

    Each property has a Rules area, where you can configure the default settings for Security Deposits.

    ()

    Each Booking also has a Rules tab. This is automatically populated by whatever's set for the Prop...

  • Core Concepts » Fields

    Custom Fields
    2 months ago

    ...wnerrez.com/settings/fielddefinitions) ! This is under Settings > Custom Field Definitions.

    * Webinar: Focus Session - Fields and Custom Fields ()
    * Types of Field Codes (#types)
    * Custom Field Definitions (#field-defs)
    * Quote Acceptance or Renter Agreement Signing Configuration (#quote-accept)

    * Guest Experience D...

  • Getting Started » ProServices

    ProConnect
    2 months ago

    ...Service Pricing

    ProConnect Service clients may choose to add on the ProTransfer Service () for an additional $150 for the first 2 properties, $50 per property for properties 3-9, and then $25 per property for each additional property.

    Number of Properties ProConnect Only ProConnect + ProTransfer
    First 2 properties $5...

  • Websites » Widgets

    Adding Widgets to WordPress Video
    1 month ago

    ...ort/articles/widgets)
    * Adding OwnerRez widgets to WordPress ()

    Timeline:

    0:00 - Introduction (#0)
    0:44 - OwnerRez setup (#44)
    2:15 - Widget creation (#135)
    2:48 - Shortcode creation (#168)
    3:54 - Widget install (#234)
    4:47 - Import calendar and set up payment methods (#287)
    6:56 - Walk through booking as a guest
    7:45...

  • Channel Management » Channel Management

    Rate & Fee Differences
    1 month ago

    ...r multiplier not on the list will not be used.

    * Standard Condition: Property, Season, Listing Site
    * Multiplier: Guests, Adults, Children. It only supports multiplying for every 1 item (not every 2, etc.). Discounts don't support multipliers.
    * Arrival Days From Now
    * Number Of Nights
    * Guests, Adults, Children: You can use any of these conditions but only one of them
    * Pets. Pet multiplier...

  • Blog

    December Product Update - GVR RTB, Lynnbrook Security Deposit Holds, Airbnb Per Guest/Pet/Night Fees, Disabled Property Reports
    5 months ago

    OwnerRez closed out 2024 strong - with some powerful new features, including Google Vacation Rentals Request-To-Book, Lynnbrook Group Security Deposit Holds, Airbnb per guest/pet/night surcharges, and the ability to run reports on disabled properties! These and much more rounded out a busy 2024 - read on to see how things shook out in December.

    * New Features (#new-features)

    * Google Vacatio...

  • Forums

    Gap Night Trigger for EITHER Arrival Gap or Departure Gap and coordinating field code
    1 month ago

    I would like to set up a gap night offer trigger where if the arrival gap OR departure gap are 'less than or equal to 2 nights' then I can send the renter an email with a field code similar to {BADJOPEN}. However, currently the only way to set this up requires that if either arrival or departure gap meet the requirements, then both dates are sent to the renter even if one of the gaps is more than 2...

  • Forums

    Set a Trigger For for Field in Custom Field
    5 months ago

    ...the booking after their stay and manually delete the files by going to the Files tab in their booking, checking the box to the left of each file then selecting Delete.

  • Forums

    Owner Block Days Before Arrival Min.
    5 months ago

    Currently, we have a 2 day minimum before arrival for all of our guests. We need that window to prepare our properties and we don't take last minute bookings. However, our owners can book themselves on the owner portal and come pretty much anytime. Even the same day, which is nearly impossible during our busy seasons. I'd like to able to have the same 2 day minimum for the owner blocks. 

    Chris

  • Forums

    3 Ladies - all wanting to pay using their credit card
    3 months ago

    Hi.  We have 3 people interested in renting one of our properties.  They want to know if they each can pay individually for their rental?  3 ladies all wanting their credit card perks for a 2-month rental.

    Lady 1 pays 33.3% using her credit card

    Lady 2 pays 33.3% using her credit card

    Lady 3 pays 33.3% using her credit card

  • Forums

    Discount Enhancement Suggestions
    3 months ago

    ...nb, vrbo, and direct

    I have worked around this but the result is multiple discount definitions that often do the same thing.

    To make this task easier I know I would benefit from the following 2 upgrades to defining discounts.

    #1 ability to export, make modifications to exported data, and import new discount information back in

    #2 ability to have discounts remain dormaint (ACTIVE FLA...

  • Forums

    Joel P in response to: API Change Log
    2 months ago

    New Property: Travel Insurance information on Bookings

    [Change effective April 2, 2025]

    The GET v2/bookings/{id} () endpoint and GET v2/bookings (

  • Forums

    Are message templates actually really seriously not available from the new unified inbox?
    3 months ago

    ...a guest asked for alternate directions, instead of doing it the old way by choosing "Use Template" and then choosing the one I want, I had to:

    1. Go to Setting | Templates | Channel Templates

    2. Find the message to use

    3. Copy the message by hand

    4. Paste the message into my reply to the guest by hand

    5. Manually replace all the field codes

    6. Send

    This is not an improve...

  • Forums

    Change the wording in the Booking Widget
    4 months ago

    ...e able to change that language to "Unfortunately, Saturday check-in's or check-outs are not available"? Any help would be greatly appreciated. Thank you.

     

  • Forums

    VRBO last minute discount applied 6 months too early
    4 months ago

    Hello all,

    A 20% last minute discount has been applied to a Vrbo booking for August 2025. The reservation was made in June 2024. 

    The discount should apply when the following condition is complied with: "Arrival Days From Now is Less than or Equal To 60 Days" 

    At present, the discount has been disabled but I am not sure if it was in June 2024.

    Questions: 
    1) how is it possible this has...

  • Forums

    Lianne C in response to: Digital Guide Book..... Anyone?
    2 months ago

    ...or:  (/integrations#GuestCommunication)

    If you have additional questions, reach out to help@ownerrez.com by Katie W (/forums/users/347436821) – Jan 31, 2025 2:36 PM (UTC)

    Sorry for the late response.... Thank you for the reply and the info, I wil look into this. 

     

    Lianne

  • Forums

    Undercard_Wonder in response to: Are message templates actually really seriously not available from the new unified inbox?
    3 months ago

    Thanks for the timely response!  If you're working on it, I can tolerate it.

    But since you asked what else could be fixed:

    (1) Ability to resize the panels

    (2) When opening the inbox, the main panel should show the latest message, not a blank screen (maybe this is just my preference)

    (3) Filtering is great (thank you!) but it would be nice to have a search function.

    Thanks!