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  • Blog

    This week's roundup covers Hilton Head's updated short-term rental rules, Formula 1 driving a massive increase in rates, Booking.com's top travel trends for 2026, and new developments in Maui's vacation rental phase-out. Let's dive in.

    Hilton Head, South Carolina, leaders have reached an agreement on updates to short-term rental rules, though final approval is still pending. (

  • Blog

    ...erm rental rules in Kansas City ahead of the World Cup, and Airbnb's strategic push into rural Spain. Let's dive in.

    Airbnb reported strong Q3 financial results, () posting a 10 percent year-over-year increase in revenue and more than $2 billion in adjusted EBITDA, marking its highest quarterly result to date. Gross Booking Value rose 14...

  • Websites » Hosted Websites

    ...ppets to make changes to individual widgets that are in your own custom website, not a Hosted Website () .

    WARNING: These are coding magic and are not guaranteed to be supported forever. We will attempt to keep this page up-to-date, and not to make changes to Hosted Webs...

  • Channel Management » Channel Bridge

    ...channels) , open the synced channel (or create a new one if there is none yet) Property Settings tab. Enter the listing numbers for each property there -- just the numeric portion of the number like 123456 -- not any ha suffix or URL. If you have multiple listing numbers for a single property, you can enter them all, separated with commas. I'm getting an error like "Couldn't merge new charges..."...
  • Forums

    ...r our villa operations for over a year now and we love it. We have recently switch over our Hotel bookings to OwnerRez and want to have this feature because many times one guest will book all rooms / 2 or more rooms. This results in us having to create individual bookings instead of One booking for all the rooms. 

    This would be a great additional feature for us and for OwnerRez to expand its se...

  • Forums

    ...be relative to other seasons instead of a hard-coded number. For example, it would be great for Labor Day Weekend to just be 10% higher than whatever September is set to, instead of having to update 2 separate numbers. I realize this can be achieved by building a spreadsheet to do all my calculations in, and then import them. But it would be super handy to be able to skip that step.
  • Forums

    My properties are in Bali and our prices are in millions. I would like to see prices displayed with the thousand separators. Like 2millions is 2.000.000Rp. To avoid typos
  • Forums

    We would like renters to be able to see the guest review banner at the top of each property listing page, or where they book, like it is on Airbnb.
    Example: 
  • Forums

    ...es of similar issues, to help OwnerRez in diagnosing issues faster and not rely on an email exchange for follow-ups, screenshots, and historical records of issues.

    For example, I recently created 2 support tickets and would like my co-owner to track them, but I was unable to add screenshots to fully explain each issue and have to wait for the initial email follow-up to then remember what I was...

  • Forums

    Hello, I'm 2 mo into using ownerez and have primarily had my property on Airbnb, which itself is a pretty well oiled machine. Now I want to have an option for direct booking that I can guide my family n friends to, if they ask. Is there an article on step by step directions on how to go about direct booking? What all agreements and coverage i need to have in place? Also, how do I market my property...
  • Forums

    ...ratings of the last 5 individual reviews
    *

    A direct link to the Airbnb listing of the unit
    *

    The report should be generated automatically based on a customizable schedule (e.g., every 2 weeks) or according to specific date ranges that I can select.

    Benefits:

    *

    This would allow me to track guest satisfaction and recent feedback in a clear, organized format.
    *

    It...

  • Forums

    Hi all,

    Just wanted to share what I’ve recently uncovered in case it helps someone else.

    In 2019 I signed up for credit card processing through Ascent Processing, which eventually switched me over to Elavon (US Bank). I was told I’d get a competitive flat rate around 3.3%, which seemed fine for my vacation rentals. Over time, though, I realized my effective rates were running 5–7%, even in...

  • Blog

    I am interested in the concierge service, and would love to be able to utilize but I only have 2 properties. Quite a few of these new services are only available for 5 or more properties. I hope OwnerRez can negotiate to be able to bring the smaller owners onboard.  by Jenni M (/forums/users/347394860) – Oct 12, 2025 8:48 PM (UTC)

    That’s great Jenni. We do onboard people below five properties...

  • Blog

    Once again, an amazing batch of updates. Can't wait to try the review triggers and field codes. New design looking good, too. Thanks team! by Mar Bella (/forums/users/347417861) – Oct 2, 2025 1:28 AM (UTC)

    Thanks so much, Mar Bella! 😁 Check out our new support articles with ideas for using these new review triggers and field codes.

    * Send Thank you to your Guest for the 5-star Review Te...

  • Forums

    ..., something in the line of Sorry about this, We will take care of it, and You have spare batteries in one of the kitchen drawers (a reply we sent in the past)

    by Ariel D (/forums/users/347442533) – Nov 2, 2025 3:41 PM (UTC)

    Hi Ariel I just started using Rezzy and loving it. 

    I am wondering if it has to do with let the conver...

  • Forums

    ...ere is the prompt I used in Chatgpt:

    Please analyze this excel file of bookings and tell me, 1. Looking at column E, how many bookings were booked on weekdays and how many are booked on weekends? 2. Looking at dates of stay, with column F showing the date of arrival and column G showing the date of departure, tell me how many dates of stay are weekdays vs weekends.

  • Forums

    Great idea and thank you! How would this work for Airbnb reservations?  by Verde RentalsLLC (/forums/users/347427286) – Nov 2, 2025 3:06 PM (UTC)

    The same way. Create a channel template and channel trigger (applicable to Airbnb). Make sure you are clear in your template that whatever percent discount is off the rate they booked with, and taxes still apply.  If they agree, add an extra night i...

  • Forums

    ...or February. There are two configuration options available:

    1) Your first would need to be "Arrival Month" is "on" "January". 

    2) You can do ranges such as "Arrival month" is "on or after" "February" combined with "Arrival month" is "on or before" "March":

    Yo...

  • Forums

    ...handle this with after hours inquiries and directives w specific instructions. RTB v IB? See meet recording.

    Reply back on first two bullets to let them know this is already available. 1) blocks 2) same day booking cutoff time.

    4th bullet Rezzy can help with.

    ____________________________

  • Forums

    ...e Vrbo inbox.
    They book at the normal price, and you refund the difference afterward.
    Downsides: Guests may hesitate, and you might pay refund processing fees depending on your payment processor.

    2. Adjust Rates and Min Nights

    You and the guest agree on a price.
    You temporarily change your rates/min nights for those dates, wait for Vrbo to sync (10–15 minutes), and the guest books right awa...