We are pleased to announce our integration with Linkbase () , offering users a way to enhance the guest journey. About Linkbase
Linkbase is the all-in-one tool vacation rental managers have been waiting for. Packed with best-in-class features, Linkbase gives property managers everything they need to handle guests, from check-in to check-out and everything in between. Automate...
We are excited to announce our partnership with Topkey () to offer users a powerful financial automation solution tailored for vacation rental managers. This collaboration simplifies bookkeeping, automates expense tracking, and streamlines payments, giving you complete control over your financial operations with minimal manual effort. About Topkey
Topkey is the leading fi...
Disregard the question about Vrbo. I guess we don't need to worry about that one.
Airbnb's new experiences I understand comes with an opt out for hosts. How do we do that?
It would be nice to hide/disable the fields in descriptions page that are not relevant if the integration is disabled or not used. It is a little "noisy" seeing all the options for channels you do not have.
Building on Aprils improvements for disabled integrations:
Hi Donna!
It's our understanding that this should only apply to hosts that are not API connected. If you have any properties that are not API connected, you'll need to log into Vrbo and opt out of the discount. However, if the listings are API-connected, then this shouldn't apply to them.
Please reach out to help@ownerrez.com if you have any questions!
Can anyone comment on Topkey's pricing model and provide a rough sense of the cost (per month or year)?
Looking at their website, they don't provide any information on pricing. They say to email or to use a link to ask for a demo or you can email for pricing. I don't really want to sit through a demo to have to wait to hear pricing information at the end.
I am email to see what I learn and...
Hi Jennifer H,
Which calendar are you referring to? Is it your Bookings page view in OR, and if so, what view are you using? Ribbon, month, year, etc.
If it's a guest facing calendar, please let us know what you're looking at in a screenshot or URL.
Hi Stephanie:
Welcome to OwnerRez! There is a lot to absorb, at first.
In my experience, there are a couple of common reasons for credit card payments to fail:
A) The bak is a bit overzealous in applying a fraud flag. The guest usually needs to reach out to their bank to okay the payment, which might have been an unusual transaction for them
B) insufficient funds. You are correct that, e...
Hey Cristal B,
We're working on same day cutoff capability at this time. There's an open Feature Request for that here that you can follow for status updates:
Your request may make a good addition to this feature in a follow up iteration down the road! Feel free to share this request with likeminded users who w...
Hi Steve,
thanks for your response.
Well, of course we can and we do due to this being one of the few options we have, but needless to say this leaves us in a rather unprofessional spot in the eyes of some customers, specially when we provide services in countries where the English language is not frequently used and spoken by only a few. Customers do expect a portal to be able to display...
Wow, this is a big release, full of new features I will use daily. Thanks especially for the Repeat Guest trigger. This will allow us to truly personalize our communications for repeat guests.
Your product is amazing - it's a cornerstone of our business! Keep up the great work.
Hi Katie!
To confirm, you created an Owner Statement, paid out to the owner based on that statement, and then found you needed to correct a booking? You do not necessarily need to delete the payout and the Owner Statement.
You can make the change to the booking - any changes to numbers in an already paid-out booking will show up in the next month's Owner Statement.
And, Owner Statements s...
Hi CraftersCottage,
Thanks for taking the time to write up this request! However, I'm afraid this concern needs to be addressed directly with Turno.
We send them availability webhooks that let them know when anything availability related changes on a booking in OR (including check in, dates, property, canceled etc). Unless Turno is encountering a bug within the API, they should be picking u...
