We're excited to share our new integration with Alertify, () giving OwnerRez users a simple way to streamline guest management and protect their properties. About Alertify
Alertify optimizes property management by pre-arrival guest upselling and ID collection, coupled with vigilant real-time monitoring for noise...
We're excited to announce our new integration with Direct Booking Tools, () giving OwnerRez users access to a powerful price comparison tool, forward-looking demand data analytics, and more to help boost direct bookings. About Direct Booking Tools
Direct Booking Tools is the vacation rental industry's first and only price comparison tool with forward-looking deman...
I followed this video and now I'm getting a PUSH FAILURE that says "Based on your pet fee of $345, the minimum nightly price you can charge is $345." See below for the email
My pet fee is $299 PER BOOKING does anyone know what I need to change to make this error go away??
Two Palms Airbnb content push failed
The cont...
What are our gross payouts per month from all bookings? Taxes can be a different report. Right now seeing our gross payouts each month is difficult.
Have it be in a graph form like what Airbnb has. Shows what’s already been deposited and what is booked to come that month and future months. We want to see it all clearly on one page and not have to run a search or report.
I have a Vrbo guest who booked my property back in June for dates in October. Payments were collected and are in the bank.
This past week, my credit card processor (Stripe) alerted me of a "suspected fraudulent payment" and added:
"If you believe this payment was made with a stolen credit card, you should issue a refund to avoid a dispute and the dispute fee."
I alerted the guest of the...
What have you all been finding as a result of this change? Have any of you professional PM's (we are mom and pop) figured out if the % should be 18.5%, not .34%?
We switched to 18.34% on Rent and Cleaning Fees at the transition. In transaction details on the platform, once a guest has paid $ to Airbnb, the "Host Fee" amount is now showing as a firm 15.5% on both Rent and Cleaning. Our cleaning...
So I've been waiting for this to impact our listings on AirBnB, but as of mid-afternoon EST on 10/28/25, I'm still seeing the split fee model on attempting to book my properties at checkout when clicking on 'Price Breakdown' (showing AirBnB Service Fees).
Is anyone else still awaiting this change to rollout as it's now 1 day after it was supposed to be implemented everywhere?
crap this is going to mess up the RENT amount
currently direct bookings I pay credit card processing and airbnb bookings I pay the host fee etc
I pay my owners Rent less my commissions so if I add a rate adjustment owners will think they are getting more rent but actually that's me adjusting the rate to cover the host fees?
Now I'm going to have to back out the rate adjustment manually so...
Hey Alece,
Our senior devs reached out to Schlage, but they've informed us that the Arrive Smart Wi-Fi Deadbolt devices will not be supported by the Schlage Home API Platform.
We've asked them to keep us in the loop if that ever changes as we've been receiving questions from our userbase. If they ever start supporting Arrive devices on the API, we will absolutely take a look at including t...
Hi Copper Corral,
Our reservation system operates on a night-based booking model rather than calendar days. A one-day block actually encompasses one night, beginning at check-in time and concluding at checkout the following day. While this appears as two calendar days in the system, it represents a single night's stay.
Blocking individual calendar days would create operational complications...
Hi Nicole!
You should be able to accomplish this by creating custom payment options. To configure this, go to Settings > Payment Methods and click Connect a Payment Method. On the following page, scroll to the bottom of the page and click 'Add Custom Option' under Manual Payments. From there, you can insert instructions on how they can send their payment. Be sure to do this for each custom payme...