Security holds in the UK.
Is there anybody out there that uses OR in the UK willing to share their settings for taking a security hold?
I’m getting somewhat frustrated by the security holds failing.
They either fail when the guest inputs their details onto the OR page and the guest is left with a permanent ‘processing please wait’ while nothing happens.
Or….
They fail on the 2 factor...
Currently, OwnerRez does not properly link to Youtube to allow for view counts.
I request linking the view count so we can accurately see how many views our videos get when guests click the video on the carousel on our website
Response from OwnerRez when I initially asked: According to YouTube's documentation, watching the video only adds to the view count if the YouTube play button i...
My ownerrez properties are suddenly not connected to pricelabs today. They appear in PriceLabs but when I try to update pricing I get an error saying there's an issue connecting to OwnerRez. Is this a common problem? I've had them all connected with no issues for years.
Thank you!
The new inbox is very un-user-friendly, I hardly use it.
Do not remove the legacy messaging system, I think you call it "compose box" it's much easier to use, and has a clean interface.
Thanks
Can Rezzy create tasks from a review? We sometime hear about critical issues in reviews and in private comments in reviews. That would be helpful! Looking forward to trying Rezzy! Thanks by Donna (/forums/users/347392313) – Jul 22, 2025 2:22 PM (UTC)
That's a great question, Donna! No, Rezzy AI cannot currently create tasks based on reviews. But we encourage you to submit that idea as a Feat...
I think this will be very useful in a number of way, for both the users and for the company, to whose future we hosts are at least somewhat tied:
1. The obvious. AI will automate things even more. Since hosts and guests exchange the same pleasantries and instructions at every interaction, this is not much of a heavy lift for the AI, and most hosts, being lazy like myself, will love it unless it...
Will this be able to translate from other languages? Translate messages sent and received.
How will this work with direct booking from the website? Will there be a chat feature? by John M (/forums/users/347454507) – Jul 18, 2025 12:40 PM (UTC)
Great questions, John.
Regarding language translations, Paul stated above the following: "Great question. At the moment, no. But that's a gr...
Thank you, Alece!
That's a great idea! Then I can just create an email filter to auto delete the original one so I'm not double dipping and getting overwhelmed by adding another email to my ever-growing InBox.
Hi there!
You should be able to update the square footage for a property in OwnerRez by going to Properties > click on the property name > go to Accommodations. On the following page, you should see a Living Area section that you can edit by clicking the little pencil in the top-right corner of the box it's located in. You should then see a box where you can update the size and set it to either...
Hi there,
This request more closely aligns with this request here, which I'd suggest giving an upvote -
A delay on an immediate trigger is not the solution. That would defeat the purpose of it being immediate. 😕 But I do understand that in particular situations, there may be some content that has not...
Thanks for submitting this request!
It's open for voting, so feel free to share this thread with likeminded users who would also find this useful.
