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  • Blog

    Episode six of Walk 'n Talk: The Business Behind Vacation Rentals () is now available!

    Hosted by OwnerRez co-founders Paul Waldschmidt and Chris Hynes, the podcast features honest, behind-the-scenes conversations about growth and what it really looks like to build and scale a software company. Inspired by years of candid discussions, each episode offers a raw look at how...

  • Updates & Archives » Email Blast Archive » 2025

    Subject

    SMS Messaging Update: Sending Outside the U.S. and Canada Body

    Hi [first name],

    Earlier this month, we announced that SMS messaging through OwnerRez had expanded to include additional +1 countries and territories. After going live, we discovered that this expansion cannot continue as planned.

    To clarify: OwnerRez SMS has always been limited to phone numbers registered in the U.S. an...

  • Blog

    Earlier this month, we announced that SMS messaging through OwnerRez had expanded to include additional +1 countries and territories. After going live, we discovered that this expansion cannot continue as planned.

    To clarify: OwnerRez SMS has always been limited to phone numbers registered in the U.S. and Canada. That part has not changed. What we attempted to add was the ability to send SMS to g...

  • Core Concepts » Fields

    A standard set of information is required from the guest during checkout/quote acceptance or legal agreement signing. But sometimes, you want to collect additional info specific to your situation or properties, like names of all guests or types of beds to have available. That's where custom fields () come in. OwnerRez has always had custom fi...
  • Pages

    Most vacation rental websites have a conversion rate of 0.4%. That's not good enough.

    In this live session designed exclusively for OwnerRez users, we'll show you why most direct booking websites are broken and exactly how to fix yours in under 30 minutes.

    You'll learn how to:

    * Spot the three biggest things killing your conversions (and fix them fast)
    * Use the Boostly Framework to get up t...

  • Forums

    We have a different nightly min. and rates for the MAJOR U.S. holidays. When I subscribe to the U.S. Holiday list, it brings in more than just the major ones like Juneteenth, Veterans, Columbus, ML King Jr., etc. We don't want to charge more for holidays where there isn't as much of a demand. It would be great if we could edit the U.S. Holiday list and only choose the ones we want. My workaround is...
  • Blog

    Happy Friday everyone! In many places around the world, bookings are surging back strong and we're glad to see it.

    If you haven't seen it already, check out the To Guests, With Love campaign. 💓 Great video from vacation rental leaders around the globe. OwnerRez was a sponsor on it (which basically means we went "that's awesome, please put our logo on it too"), but many others did the heavy lif...

  • Forums

    Instead of using overal general chat history, a weighted decision based on a unit's chat history. For example every unit may have a differnet location of a breaker. But if X occurs, Rezzy AI can see which images were sent on a particular property and use the unit's image of the breaker and respond as a step 1 to trouble the problem. This also goes for parking. Each unit parking, emergency lock box,...
  • Blog

    Good news, it's Friday!😃

    This week we had our highly anticipated Focus Session On PM Webinar. Paul Waldschmidt, CEO of OwnerRez, walked through how to set up owners, calculate commission and generate monthly statements quickly and easily. If you've ever wanted to learn more about the PM module, go check that out!

    Ever wanted to know what the most wish-listed Airbnb in each state is? Well now y...

  • Reviews

    I have been a client for a while now and am very pleased with the software and the team that supports the software. They are always quick to respond, care that you have the best solution possible and are always open to suggestions.

    It's a dynamic software that thinks of everything that's required to run a vacation rental business. Very often the solutions implemented with the knowledge of what th...

  • Forums

    Hi folks,

    I’ve been using Ownerrez and Hospitable in parallel for about 3 years now, and this feature is one of the most handy ones I’ve found. I believe Ownerrez should implement it.

    Having a preview of the guest’s profile picture, which means seeing the guest’s photo before they book when they don’t have previous reviews, has allowed me to avoid many issues with unwanted guests. I know th...

  • Forums

    TL;DR

    Custom fields are great to have, and in their current state, offer very little value. There have been a considerable number of mentions of custom fields that have gone unanswered.

     

    CONTEXT

    I've reviewed SO many feature requests and various forum posts surrounding custom fields. Many, if not most, of these have gone with little notice or comment from the OR team or from other...

  • Pages

    Select the number of properties you own or manage

    Unlimited bookings • No setup fees, booking fees, or contracts • 14-day free trial

    Includes everything except the premium features below. Use the Include buttons on the features below to include them in the price above.

    Direct API integrations with lead...

  • Pages

    StayFi's new integration with OwnerRez lets OwnerRez users send automated email marketing campaigns to all past guests to help you keep your brand top of mind and drive repeat bookings as we enter the slow season in most markets. In this webinar, we'll show you how to connect your OwnerRez account with StayFi and use email marketing to stay in touch with every guest who's ever stayed at your proper...
  • Forums

    I've manually created a quote twice now, before sending it, I edited the charges to reflect what I actually want to charge the guest, and there is NO WAY to send the quote if you do that. Or if there is, it's cleverly hidden.

    I've gone to the quotes tab and I can see both the quotes there, but there's no way to send the quote from there. I've clicked on it a hundred times, thinking maybe I've mis...

  • Forums

    I recently added Channel Integration and looking to push rates from OwnerRez to OTA's, but am having a hard time finding information on how to do this. Do you use the Excel Export? Do you have to manually do this every time you want to change your rates. Also, is there an easier way to change your rates in OwnerRez, I am constantly updating my rates on the OTA's based on demand and comp set pricing...
  • Forums

    I held off nearly a full year before starting to require a renter's agreement. Since I started about 2 months ago, I've had 15 bookings and 12 guests signed within 24 hours, most within 2-3 hours, and they didn't need any additional prompting. For the remaining 3 I had to repeatedly contact each.... Was kind of the same response with each case, I first sent a friendly email, then waited a few da...
  • Forums

    I have the booking ID, I can figure out the tag ID # from the UI... I can't figure out what call to do in the API to change the value of a booking's tag from false to true. Because the tag is being used to fire a trigger, it's important that I find a way to set it's value based on external conditions (via the API). Thanks.
  • Pages

    Instead of using third party managers, we built direct partnerships with the major channels. Our connections are lightning fast, clean and simple. And it means we don't need to charge you a percent of your revenue.

    Your pricing, rules, and availability change frequently - do your listings? Once connected, OwnerRez's channel management connections keep Airbnb and Vrbo up to date no matter how ofte...

  • Forums

    I know lots of companies don't like to share what they are working on....but you guys seem pretty open about those things. I know that channels have been taking up most of your development time over the past few months, and I just thought I'd see if you wanted to comment on what's next in the pipeline, what's coming later this year, etc. Is there a priority list of upgrades/features? And, understan...