Subject
Still using Converge for payments in OwnerRez? It's time to move on. Body
Hey [first name]!
We are reaching out because you currently use Converge (aka. Elavon, aka. Costco) as your payment processor inside of OwnerRez.
Over time, Converge has become an older, increasingly limited platform that has caused ongoing challenges for both our users and our team. As the payments landscape...
We'll walk through:
* How Rezzy works
* How to train it with FAQs and Directives
* How Tasks and Sentiment Analysis fit into your workflow
* Real-world examples from live accounts
* What's coming later
We'll also have a live Q&A to help answer any questions you have. Register now!
Happy Friday!
This week we had our Focus Session On Channel API Connections webinar. If you missed it, no worries! You can rewatch the entire session here.
Some good news from the island of Hawaii: Vacation rentals outperformed hotels in February. The Hawaii Tourism Authority performance report for the month of February showed vacation rentals just under 50% occupancy, while hotels were at abou...
The staff is responsive, even for a small single property owner such as myself. You can tell they love their product and job.
Even for a small potatoes single vaca property owner this software saves so much time from having to manage Vrbo and Airbnb separately it's totally worth the money.
I don't have much negative to say or nothing comes to mind. Once you get use to it it's cruise control.
Our platform is built to handle complex business setups, allowing you to link separate payment methods, channels, and financial systems for each of your properties or business entities.
One of the most frequent questions we hear is, "Can I have multiple accounts?" Whether it's "Can I have a Vrbo account for each owner?" or "Can I manage different Stripe accounts for my various LLCs?" — these are...
OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging and websites. But don't take our word for it...Check out all the awards we have received over the years.
Our recognition as an Elite Connectivity Partner underscores our focus on building and maintaining a high-quality connection that empowers our customers to...
a trigger for messages/templates to be sent on certain days of the week would be very helpful. eg. If guest reservation includes X day(s) of the week, send out Y template.
I messaged OR support about this and they said there was a workaround here:
Honestly though, this seems like a very labor intensive workaround that is prone...
We want to introduce Randy J. of Galveston, Texas as our Vacation Rental of the Month! Randy has been a loyal user of OwnerRez, and his comments and suggestions have helped us grow our software and make us more aware of what is most useful to our users.
Meet Randy!
Randy is originally from Louisiana but now resides in The Woodlands just north of Houston. Randy has three two bedroom and three on...
This is probably similar to another feature request I made: “Have a tag automatically change the check-in or check-out time when it's applied” However, this request is more general—it would be great if we could have a tag automatically apply commands like blocking booking dates or changing/moving bookings.
Perhaps the tag could trigger different booking features in OwnerRez, so actions like bloc...
Owner Rez,
With the integration of VRBO's native messaging, in addition to Air B&B's integration, I would love to see the Progressive Web App ("PWA") version of the website, as well as the normal website, offer push notifications on new messages/inquiries/booking requests/etc. I was not able to find anything along those lines within Owner Rez. With push notifications, it would allow me to pot...
I love that the SecDep is automatically released now. Yay! However, I keep trying to customize the email message that goes out to the guest letting them know it's been released. I have gone in to SYSTEM EMAILS and selected the SecDep Release email dropdown, selected "Make Into New Template" then edited the template, saved it, and closed.
My issue is how do I get the new template to be the one tha...
Owner's View - Shows December 2019 to Oct 2020.
Is it possible to get: Total 2020 vs Total 2019?
Is it possible to see Rent Only, Total, ETC from the owners view in the portal?
