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  • Blog

    Global Pressure Mounts on Vacation Rentals from Maui to Greece
    1 week ago

    ...ui-vacation-rental-ban-moves-forward-amid-growing-outrage/) in apartment-zoned areas, aiming to address the island's housing crisis. Bill 9, introduced by Mayor Richard Bissen, targets approximately 2,200 units, revising earlier estimates of 7,000. The proposal has sparked debate, with supporters viewing it as a necessary step to increase long-term housing availability, while critics argue it coul...

  • Blog

    May Product Update - 6 New Trigger & Tag Automations, Google Ads/Tag Manager Support, New Gap Night Field Codes & More!
    1 week ago

    May 2025 brought powerful new automation capabilities, including six new Trigger and Tag automations, Google Ads and Tag Manager support, two new Gap Night field codes, and more exciting updates.

    * New Features (#new-features)

    * Trigger & Tag Conditions Expanded for New Automations (#new-conditions)
    * Google Ads and Tag Manager (#google-ads-tags)
    * Gap Night Field Codes (#gap-night)...

  • Integrations » Guest Communication

    Linkbase
    1 week ago

    Linkbase Technologies Inc. is one of the most advanced guest experience platforms on the market, leveraging AI capabilities. Linkbase () does this by offering AI upsells, automated lobby and smart lock access, step-by-step check-in instructions with pictures, digital guidebooks, guest data collection for direct rep...

  • Updates & Archives » Changelog » 2025

    Update April 23, 2025
    1 month ago

    ...ismiss buttons not working from some pages
    * Fix Guest Instructions spacing on view page
    * Fix mergeability of channel guests with non-channel guests
    * Fix displaying legacy (PMv1) columns in a PMv2 statement
    * Fix tax rate being rounded to 2 decimal places from 4 decimal places
    * Fix missing anchor button when editing a hosted website
    * Fix ability to change contact tags from conversation si...

  • Integrations » Accounting

    Accountable
    1 month ago

    Accountable (accountablevr.com) (formerly Hostfi) is a smart banking provider specifically for short-term rental managers that helps you manage expenses across properties with Visa Commercial Cards, automate accounting to save countless hours, and open FDIC-insured operating and trust accounts that reconcile with your booking data for...

  • Integrations » Housekeeping Services

    Turno
    1 month ago

    Turno () (formerly TurnoverBnB) connects vacation rental hosts with local, vetted STR cleaning professionals to simplify and automate cleaning schedules, communications, and payments.

    All OwnerRez customers can now use Turno (formerly Turno...

  • Core Concepts » Damage Protection

    Damage Protection Overview
    1 month ago

    .../damageprotection) , you'll see a page explaining in simple terms how it works and the costs. For example, the cost of $1500 of coverage, which is the level we recommend for most properties, is only $27 per booking. When a booking occurs, Damage Protection is automatically applied. You pay for the program directly; the guest doesn't have to know about it. You can optionally choose to add a surcharg...

  • Core Concepts » Team Access

    Branded Portal Setup
    2 weeks ago

    ...m) because your OwnerRez-specific DNS settings will automatically be applied to your domain purchased through Name.com.
    * If you already have a domain, you can add a subdomain as detailed below.

    2. Navigate to your Team Access () account by clicking on the left navigation menu and selecting Team Access.

  • Integrations » Guest Communication

    YourWelcome
    1 week ago

    ...tool to help your guests learn about your home and local area; but you can unlock a host of new opportunities by linking to your calendar and importing your reservations. Connect Account

    There are 2 ways to reach the connected accounts page on the YourWelcome dashboard. You can either select the "My Account" option from the left sidebar and then choose "Connected Services" or click on the accoun...

  • Integrations » Guest Communication

    Akia
    1 week ago

    () () Akia () is a text-messaging platform designed to help vacation rentals quickly build and distribute customer-facing workflows to streamline their guest arri...

  • Reviews

    Great Experience for 2 Years!
    6 days ago

    I love OwnerRez! They stay up to date with the ever-changing industry trends and best practices, and ensure their user base stays updated as well.

    Alternatives considered: Lodgify

    Reason for choos

  • Forums

    Allow setting Arrival and Departure DATES and GAP NIGHTS by Season
    5 days ago

    ...are restricted to a minimum 14 day booking by our Association documents. Our peak months are February and March where we are 100% booked every year, so we are forced to use Request to Book for these 2 months to keep someone from booking in the middle of the month, and block/waste the VERY profitable weeks on either side.
    If we could set mandatory arrival and departure DATES (instead of day of the...

  • Forums

    OwnerRez Hubitat Enhancement Requests...
    1 month ago

    ...o let them in via a keybox. (We are currently limping along with this and a Twilio texting function but it is not easy to setup and of course requires a confirmed twilio account to make it work.)

    2.  Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff...  in particular...

  • Reviews

    Tech + Support = A++
    1 month ago

    The support is the silver bullet. The tech is great and it does more than what I need.
    1. My own website
    2. Sync VRBO and Airbnb rsvps
    3. Share calendar with Cleaners
    I'm not a techie and the software is robust. The free Onboarding call with a very pleasant person was the kicker. She took extra time to walk me through everything and even followed-up with a detailed email

  • Forums

    Stripe and deposit holds
    1 month ago

    Hi All

    I'm trying to get around a problem I have with Stripe and the deposit holds. Recently I am getting a large number of security deposit hold fails. I think it is down to 3D secure 2 process that is required by law in Europe.

    For example 

    'StatusFailedReasonTransaction failed with status: requires_actionTypeHoldScheduled For2 days before arrival (currently 14 May 2025)AmountDefault...

  • Blog

    Allison K in response to: Integration With Stay
    1 week ago

    ...rested in learning more. I agree that Stay is an early stage, up and coming opportunity - that's why I decided to jump in early and see where it can lead. In discussions, they've assured me that in 1-2 months, inquiries will start rolling in. There is some benefit in getting in early and getting some individualized marketing and attention to your property. I used another very established by owner s...

  • Pages

    Senior Software Developer
    1 year ago

    ...eb UIs to robust backend logic, services, and databases using C#, ASP.NET MVC, MySQL, HTML, CSS, and JavaScript.
    *

    Keep Things Running: Share on-call duties, monitoring our AWS infrastructure (EC2, RDS, ALB, etc.), deploying releases, and tackling system issues or complex customer tickets with finesse.
    *

    Shape Our Future: Drive best practices in operations and infrastructure, collaboratin...

  • Forums

    Automatic tagging and triggers for SURCHARGES
    6 months ago

    ...s within the booking. When someone buys a basket or a couples massage (set up as "surcharges") during their booking process, we want to 1) tag the booking with the surcharge automatically which would 2) allow us to send an email out for any booking with that particular tag.  

    Could you let me know if this type of automation in tagging is in the works? Thanks!

  • Forums

    Help with booking.com payments
    3 months ago

    ...r more than 6 weeks, I have been going through the same cycle: I call their support, they apologize for the issue I am having, they promise their payment processing department will resolve the issue. 2 days later I receive a message from their team asking me to call the same number I called in the first place. I tried calling them, or sending them a message through the extranet app, same cycle repe...

  • Forums

    Quoting multiple properties together
    1 year ago

    My properties are commonly rented together, and it would be great if there was some way to include 2+ properties in a single quote/booking. Currently I either have them book each separately or I alter all the charges and wording manually to note which properties the quote includes and then I manually block off the other properties included in the booking.