...gress (#design)
* Cancellation Policies (#design-cancellation)
* Holidays (#design-holidays)
* Time Zones & Check-In/Out (#design-time)
* Tweaks (#tweaks)
* August 6th Release with 2 Tweaks (#tweaks-august-six)
* August 13th Release with 2 Tweaks (#tweaks-august-thirteen)
* August 20th Release with 3 Tweaks (#tweaks-august-twenty)
* Bug Fixes (#bugs)
* August 6th R...
...iews (#reviews)
* Quick Quote Listing Source (#listing-source)
* Scheduled Triggers (#triggers)
* Limited Access Staff Users (#limited-staff)
* Door Lock Field Codes (#door-codes)
* PMv2 Escrow Expenses Other Column (#escrow)
* Discount Categories (#categories)
* Standard Rate Adjustment Surcharge (#rate-adjustment)
* Design Progress (#design)
* Tweaks (#tweaks)
* O...
...Casago's acquisition of Vacasa to anti-tourism protests in Europe and regulatory crackdowns across North America. Let's dive into the top stories shaping short-term rentals right now.
Airbnb's Q1 2025 earnings revealed a 6% year-over-year revenue increase () to $2.27 billion, surpassing expectations. However, the...
...n Stay Hocha into a thriving operation managing over 35 properties in the Broken Bow, Oklahoma area. Here's what Vikram had to say about growing his business with OwnerRez.
Q: What did your business look like when you first started, and what does it look like today?
A: We started 2 years ago with 2 properties we owned and managed. Own...
Add ability to disable/remove active tags with triggers based on conditions met as well as other tag values.
SIMPLE EXAMPLE: When a guest books we set 3 tags 1-DOC-NO 2-AGR-NO 3-DEP-NO
When the guest completes rental agreement we set 2-AGR-NO to 2-AGR-YES, same with DEPOSITS
When both AGR and DEP are completed then set 1-DOC-YES
1-DOC-YES means that guest has complete al...
...ciated questions directed to me. I am not charging that fee so I do not think it is fair to expect me to represent it on Airbnb behave. YMMV
"Airbnb’s new 15.5% host-only fee takes effect October 27 — and if you’re connected to Airbnb through a property management system (PMS), this change directly affects your final payout.The fix is simple — and quick. You can keep your net payout the same by...
Happy weekend, everyone! 🍹 This week, we've released 17 updates including two great new features, the biggest of which is that you can now add a blog to your OwnerRez website! Let's go through it.
* #new New Features
* #updates Enhancements & Tweaks
* #fixes Bug Fixes New Features
Those of you with an OwnerRez website, sit up...
...we go by.
Abstractly, there are only two ways that a booking can account for its charges and payments:
1) A booking can collect payments and send refunds no matter what charges have been entered.
2) A booking can keep track of its charges and only allows payments to be collected up to the total amount. Similarly, refunds are only allowed if the guest has paid more than the total charges. (ie....
I currently send messages that are repetitive to create upsells. currently my triggers are:
1. when booking is created
2. 7 days out
3. 2 days out
4. night before departure
It would be great to have a condition that allows you to "stack triggers" for example:
A guest books 3 days in advance. Currently they get trigger 1 and 2 as soon as the RA is signed. It would be ni...
When you select crib in OwnerRez, it pushes to Airbnb top line sleeping summarization as a regular bed. For example, we have 2 king beds, 1 queen, 2 doubles and 1 crib. It feeds the information to Airbnb as such:
10 guest · 3 bedroom · 6 beds · 3 baths
Before we were API connected, in directly selecting this same bed count ( 2 king beds, 1 queen, 2 doubles and 1 crib) in Airbnb, Airb...
Happy.... end of week?! It's not Wednesday, but we're rolling into the weekend with a Product Update post anyway! We had 21 updates with Stripe, blue message editing, expenses, API and quote changes leading the way. Let's get to it. 🚀
* New Features
* Enhancements & Tweaks
* Bug Fixes
* New Videos New Features
In the very-near future, something known as 3D Secure 2 ("3DS2") will become co...
...l call the Trust Account. To avoid any chance of co-mingling of funds, I have (as recommended by my accountant and everything I've read on the web) created a separate bank account for each Owner.
2. PM pays ongoing expenses out of its own operating account (not the Trust Account)
3. At the end of the period (usually a month), the PM does the following:
a. Generates a statement to the ow...
...marily do that from your own email client. OwnerRez generally sends automatic emails from templates. We are working towards a unified inbox system that will add more functionality in this area.
2) I send a welcome letter to guests at booking. Since some people book months in advance, I also send that same letter out again 5 days before arrival so that the guest doesn't call me asking the mu...
...d as you are, may have come across some sort of a solution for your own VRs. I am building 3rd VR that will have THREE Honeywell 9000s, bringing the total number of thermostats I have to control:
1) 2 - VR#1 ( two independent HVAC units) - Honeywell 9000 thermostats
2) 2 - VR#2 (one HVAC unit, zoned) - Bryant Evolution Connex thermostats
3) 3 - VR#3 ( two HVAc units, one is zoned) - Honeywell 900...
I have a property that someone was able to book check in on 12/24 and check out 12/26 for a 2 night stay on VRBO. I thought I set OR to have a minimum 4 night setting for Christmas. I am OR integrated to VRBO and use PriceLabs (PL).
* I verified that I have no minimum night setting in PL under Customizations and no minimum night setting for the PL seasons.
* In OR, my property is defaulted to...
...oo Vacation Owners forum. It looks very promising, with a reasonable pricing structure and features. A few questions:
1. Our current rates provide a discount for 5+ nights of rental (one rate for 2-4 nights, min. 2 nights, and another for 5+ nights). We don't care if it's weekdays or weekends. Is there a way for ownerez to accommodate this structure?
2. Currently we charge more for cleanin...
...rovide per number of guests: Linens for all beds and daybeds, blankets, pillows, bath towels, hand towels, washcloths (one of each per guest), kitchen dish towels.
STARTER SUPPLY (approximate):
2 rolls of toilet paper per bathroom
2 rolls of paper towels
travel-size bars of shower soap
liquid hand soap
starter supply of laundry detergent, dishwater detergent, dish soap
c...
