...o you.
A first step in fixing this, is to select the entire field code and any adjacent spaces in the editor, and then click the "Clear formatting" button:
Save changes, and try the message again - if that was the problem, you've likely fixed it. The booking Previous Arrival and Previous Departure fields ({BPREVARR} and {BPREV...
()
InsuraGuest offers OwnerRez clients the ability to purchase primary no-fault medical and property insurance that covers medical accidents, theft, or property damage which may occur from operating your vacation rental business.
What makes us InsuraGuest different?...
...k through the acceptance process on their way to booking. There are a lot of customization and options possible, but these are just some very basic screenshots.
* Step 1: View Quote (#1)
* Step 2: Enter Contact Info (#2)
* Step 3: Sign Renter Agreement (#3)
* Step 4: Make Payment (#4)
* Step 5: Confirm Booking (#5)
* Step 6: Booking Complete/Redirect (#6)
* Additional Informati...
...nt method in OwnerRez, you will need to enter three fields under "API Credentials" at the top of the page:
* Converge Account ID
* ssl_user_id
* ssl_pin
() These items are provided to you by Converge. You can also find them in your converge account by following these...
...me and password you use to access the RemoteLock control panel, not your OwnerRez credentials.
Then authorize the connection with OwnerRez:
()
Once the record is created, you will see a page showing the integration and a Property Mapping section. This is where y...
...for guests who's family roots are from Wisconsin, Minnesota and North Dakota... you betcha, don't cha know.) So, if I'm able to type in just part of the name, it's tremendously helpful.
Example 2... last name Kroger, Kroeger, Kreger, Kreuger, Kruger, Krueger, and I don't remember the first name. But if I can type in just "Kr" then I don't have to remember the exact, correct spelling or versio...
...um Stay (both Night Holiday Night) have been added to Seasons
A lot of users mention that they have different Minimum Stay rules per season. You might require 5 nights during High Season but allow 2 or 3 nights on Low Season. You can now do that. Open any season and check out the new Rules section.
If you have Minimum Stay specified at the property and season levels, both, the season rule will...
...their email, why am I often limited to Channel and SMS for a response? In the example below I would expect 3 options: email, channel or SMS.
2) I send a welcome letter to guests at booking. Since some people book months in advance, I also send that same letter out again 5 days before arrival so that the guest doesn't call me...
...ate it, enjoy the downtime with friends and family! 🤟🍷
But also, we have some last-minute presents you can unwrap!
Last Monday, we put out a big release of 44 updates (/support/articles/update-2021-12-21) with some exciting new features that we've been working on for a while like Automatic 5-Star Reviews, SMS Brands, and the forums overhaul. Have you noticed the forums yet?!
A few days la...
There have been a lot of recent changes with PCI compliance requirements, with the start of the move from PCI DSS 3.2 to 4.0 becoming the new industry standard. OwnerRez is fully compliant with PCI 4.0.2 at this time.
The form your processor (or their verification company) may be asking you to fill out is "SAQ A: e-commerce/mail/telephone merchants that outsource all payment processing" Version...
especially with the (also unnecessary) ~2-minute delay OR engages in when sending emails via their Postmark ESP (they appear to use a batch process that runs every ~1-2 minutes instead of sending messages in real-time, which Postmark should support AFAIK).
Because of the volume of data we process, we can't connect to data partners in real time. Doing that would cause negative domino affects depen...
I don't know how many emails you guys send a day, but at my day job, we use AWS SES to send about 25,000 transactional messages a day. We send in real-time, not in a batch/queue process. It's possible that SES may implement some minor delivery throttling on their end (between SES and the destination SMTP server), but I've never noticed any delays beyond maybe a few seconds.
Two minutes may be a sl...
...tegrate smart devices to build IoT solutions. The platform provides the tools and frameworks needed to easily connect, control, and automate smart home devices. Yonomi software is used in more than 1.2 million homes globally and integrates more than 2.7 million residential devices.
Yonomi is a part of the Allegion family of brands and the integration...
With 2 properties I would like more customization for each property for the Damage Deposit. There are some markets where having a deposit outside of Airbnb does not work. Current options are bit limiting.
looking to set a different amount for each property and select which channels you want to charge the deposit. For example:
1. Set Property 1 to collect a $500 deposit hold through OR for all c...
...year round. Many beaches are available for swimming, snorkeling, fishing and sailing.
Hillcrest Guest House, St. John, US Virgin Islands, has six (6) individual suites:
1. Front Suite -Top floor - 2 people.
2. Caribbean Ocean View -Top floor - 2 people.
3. Sunset Suite -Top floor - 3 people.
4. Tropical Garden Suite -Top floor - 4 people.
5. Orchid Suite -First floor - 4 people.
6. Peaceful...
...of the application so you can see the rates page.
There is no extra fee for non-qual, foreign, PCI or any of that. No monthly minimum, no gateway, no annual, no setup. There is only a flat rate of 2.95%.
At the end of the month, you'll get a statement showing how much you processed and 2.95% of that will be deducted from your bank account.
Lately we've been dealing with an issue known as FANF...
...here because I have never used OR for emails.
So, I can set up the system to send one email to two different email addresses. I have created custom field definitions for Signer 1 Initial and Signer 2 Initial, Signer 1 Signature and Signer 2 Signature, etc.
I make up an email that invites them both to sign and it will have the same URL to click on. The rental agreement will pop up and I will hav...