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  • Blog

    ...o prevent unauthorized parties, Vrbo's new features, insights from Utah's short-term rental study, Airbnb's new host fee structure, a proposed STR tax in Colorado, and the top winter destinations for 2025. Let's dive in.

    Airbnb rolled out its anti-party system ahead of Halloween weekend to help hosts prevent unauthorized gatherings. (

  • Getting Started » ProServices

    ...Service Pricing

    ProConnect Service clients may choose to add on the ProTransfer Service () for an additional $150 for the first 2 properties, $50 per property for properties 3-9, and then $25 per property for each additional property.

    Number of Properties ProConnect Only ProConnect + ProTransfer
    First 2 properties $5...

  • Websites » Widgets

    ...ort/articles/widgets)
    * Adding OwnerRez widgets to WordPress ()

    Timeline:

    0:00 - Introduction (#0)
    0:44 - OwnerRez setup (#44)
    2:15 - Widget creation (#135)
    2:48 - Shortcode creation (#168)
    3:54 - Widget install (#234)
    4:47 - Import calendar and set up payment methods (#287)
    6:56 - Walk through booking as a guest
    7:45...

  • Core Concepts » Bookings, Quotes, Inquiries

    ...ions tab, click the Schedule dropdown button, and select Schedule Payment. Follow the prompts to schedule a payment for the remaining balance at the appropriate time using the card on file from Step 2.
    * If your rules require a security deposit, you need to schedule that. On the Transactions tab, click the Schedule dropdown button, and select Schedule Security Deposit. Follow the prompts to sc...
  • Blog

    ...t a good look for a company gearing up for an IPO.😯

    Rancho Mirage CA, has moved forward with placing a ban on short-term vacation rentals starting January 1st. Once in effect, this will apply to 121 properties in public neighborhoods. The ban comes as now surprise with City Council member Dana Hobart stating, We have tried in vain, for roughly a decade, to find a harmonious resolution satisfact...

  • Forums

    Actually it's probably a bit more complex than what you would provide but I've been thinking of a work around.

    I have "2" properties, one is our rental home, the other is our rental car. I would love when someone books the house, to create a task to follow up x days before arrival to confirm they have a car rental. I do this manually now but to have an actual task especially when it's busy woul...

  • Forums

    ...king arrives (set to any time you want)

    Booking Fields:

    Arrival Day of the week is Thursday

    Departure Days from Now is Greater Than or Equal to 1

     

    Action:

    At scheduled time, 2 days after booking arrives (set to any time you want)

    Booking Fields:

    Arrival Day of the week is Friday

    Departure Days from Now is Greater Than or Equal to 1

     

    Action:

    At sch...

  • Forums

    ...re what to ask for. What I was trying to do, initially, is automate something I currently do manually.

    1 - when a guest checks out I have a trigger to send me a msg if there is a gap of more than 2 nights to turn the HVAC off. I have to go to the ecobee app and do it manually.

    2 - I have a tag if the guest has paid for pool heating or cooling. A day before a guest arrives I have a trigger t...

  • Forums

    ...stom email template with the payment fields only to discover that I can't set up any triggers for payment templates. It was a HUGE waste of time and very frustrating.  by Sallie H (/forums/users/347428568) – Oct 2, 2023 2:17 AM (UTC)

    This is exactly what Im trying to do.  I cant figure out how to create a trigger for a 2nd payment reminder email, as it appears that triggers are only allowed f...

  • Forums

    Hi Jon and Monica,

    Yes, that's exactly the type of multi-payment schedule we have in mind (not done yet but on the list). You'll be able to set up more than 2 times (currently it's hardcoded to 2) and then specify options like you just laid out - flat amount, % of total, % of remaining, etc. We've been tied up a lot this year with triggers, channels, QB and other things so we've gotten behind on...

  • Forums

    I don't think you are getting my point. You can say 1/3 upfront or $200 up front. But the bottom line is the quote will never match the agreement. If you have 3 or 10 payments OR will always say upfront is X and then the balance is due on Z. 

     

    For example....

    If you have a 6 month rental that's $1000/mo OR can only break it down into 2 payments. The up front and the balance. And while...

  • Forums

    ...arge" item, but I don't want to add that to the price quote, not knowing who will be paying with credit card and who will be using other payment form. by Mihyon E (/forums/users/347371664) – Mar 3, 2023 11:47 PM (UTC)

    1) You can specify manual/offline/check payments via Ownerrez. It is under payment methods. There are more scams with fake checks than Credit cards bc credit cards can be disput...

  • Forums

    ...uld like to keep the base rates higher (equivalent to rate for 8-10 guests) and charge less per additional guest or change the minimum free guest setting to 8 guests so that they only have to pay for 2 additional guests if at all.

     

    Here's an example:

    1. Off season rate: $300 per night for upto 4 guests and $25 per guest from 4+ to 10. i.e For 10 guests, the nightly rate would be $450....

  • Forums

    Here is an example of our Arrival Instructions. We generally send these 2 days prior to guest arrival. We utilize bold, underline, images (pictures of the door locks are included in the email), and custom fields: PXCITY PXCOUNTY PXUNITNUMBER PXWIFINETWORK PX WIFIPASSWORD, Property fields for Directions and Instructions are also used. (We could have use the Internet property tag as well but w...
  • Forums

    I have setup PointCentral, how do I select which locks guests can access??

    I have 6 locks and only 2 of them guests can access the others are for owners closets.

    by default it looks to send it to them all and i only want 2.

  • Forums

    I held off nearly a full year before starting to require a renter's agreement. Since I started about 2 months ago, I've had 15 bookings and 12 guests signed within 24 hours, most within 2-3 hours, and they didn't need any additional prompting. For the remaining 3 I had to repeatedly contact each.... Was kind of the same response with each case, I first sent a friendly email, then waited a few da...
  • Forums

    Okay, I will wait to hear today. Also, the issue we have right now is only tied to our 2 new accounts. These are new listings that we’re trying to get published on our website and VRBO to collect bookings ASAP. 

    I just wanted to mention it in case the solution right now could possibly be to approve configuring the 2 new accounts, while they work to resolve the issues with the older accounts (4 o...

  • Blog

    ..., there were zero severe cases and zero deaths. That's one of the clearest datasets showing proven efficacy imaginable. (This amusing webcomic illustrates just how clear the data is: ) Pfizer was similar and had an even larger trial of 42,000 participants.)

    Is it accurate to say it's untested? 11 months start to finish sounds fast compared to other vaccines, but the groundwo...

  • Forums

    On the time-based lock, I had the keypad go bad multiple times over a 1-2 year period. They asked for us to send video, which we did. Certain numbers (like 2 or 3) on the keypad would not work whatsoever. You had to mash your fingernail in it super hard or even use a nail or something sharp and strong and eventually even that stopped working. So we sent videos. They sent a keypad replacement....
  • Forums

    I do same day bookings, haven't had a problem, did maybe 2 of them last ski season. But both were for 2 day bookings where I explained that they needed to book officially for 1 night (+24 hours in future) but once I saw the booking I'd import to "my management software" and they would see the correct dates reflected there. I imagine there might be a 24 hr wait period for vrbo for them to do some...