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  • OwnerRez APIs » API for Channel Integration

    ...t>
    <listingExternalId>orp5b348ax</listingExternalId>
    <unitExternalId>orp5b348ax</unitExternalId>
    <lodgingRate>
    <currency>USD</currency>
    <discounts>
    <flatAmountDiscounts>
    <discount>
    <externalId>ORSUR102514113</externalId>
    <name>Test Discount 1</name>
    <mode>Optional</mode>
    <amount>5.0000</amount>
    <appliesPerStay/>
    </discount>
    </flatAmountDiscounts>
    <percentOfRentDiscounts>
    <discount>
    <externalId>ORS...
  • OwnerRez APIs » API for Channel Integration

    ...the advertiserExternalId:

    Here is a screenshot showing the listingExternalId and unitExternalId:

    Requests

    You also must send a User-Agent header identifying yourself which should contain your app name, for example: User-Agent: My Awesome App/1.0.

    For example, given...

  • Core Concepts » Team Access

    ...she can view the Calendar and Blocked-off time, but no Financials, as she has no use for that information. She is not an owner, so the Owner options aren't available.

    This is Lynn Jones's portal experience. She is a cleaner for Fancy Rentals and can see all three properties on the calendar. When hovered over, individual information for...

  • Payment Processing » Processors & Gateways

    Powered by Yapstone's 25 years of expertise in the vacation and short-term rental market, Vacation Rent Payment (VRP) by Yapstone offers a bespoke online payment gateway designed to streamline transactions between property owners and guests. This platform isn't just a tool; it's a reflection of deep market knowledge and a commitment to enhancing the rental experience through advanced, secure techno...
  • Core Concepts » Privacy & Security

    ...documents)
    * How to complete the Attestation of Compliance for Self-Assessment Questionnaire A (AOC SAQ A) (#complete-aoc-saq)

    * Section 1: Assessment Information (#aoc-saq-a-one)
    * Section 2: Self-Assessment Questionaire A (#aoc-saq-a-two)
    * Section 3: Validation and Attestation Details (#aoc-saq-a-three)
    * Appendix C: Explanation of Requirements Noted as Not Applicable (#appendix-...

  • Forums

    ...Prorate is selected, along with "any stay during period" selected (AKA the fixed date range) and "include pending/cancelled bookings" boxes are unchecked, tell the system to run a function to perform 2 calculations that will be displayed in the Total Charges column. Step one is to  calculate the daily prorate by subtracting "Non-Taxable Charges" from "Charge Total" which is then divided by "Total N...
  • Blog

    Hey everyone, we're back with another belated product update. This update covers our July 1st release with 17 juicy updates (/support/articles/update-2022-07-01) , including a couple of new features and enhancements. Give this a quick read before you head off to your weekend! ☕️

    * New Features (#new)

    * Vendor Name on Expenses (#vendor-name)
    * Set Tags/Fields via API (#tags-api)
    *...

  • Forums

    ...an example:  

    Collected $690 - Rent, Cleaning and Management.  10% Commission on Rent.  0% Commission on Cleaning and Management Fee.   All of this is correct.

  • Forums

    ...beds in a house when really there were 11.  The confusion came into play because  one bunk was Queen over Queen, another was Twin over Queen, both with trundles..... and we indicated 3 queen, 1 twin, 2 trundle, '2 bunk'  because they were bunk beds.  The system pushes that over to Airbnb as though that bedroom had 3 queens, 1 twin, 2 trundles, and an "additional" 2 bunk beds.  We need a way to indi...
  • Forums

    Saw this in email .
    "What are the upcoming pricing changes for merchants in the U.S.?
    Effective August 2, 2021, we’ll be making changes to our published rates in the United States to better align our pricing with the value that our products and services provide to merchants. Our goal is to be transparent and upfront with our customers about the changes. These changes only apply to our U.S. users...
  • Forums

    ...when quote (as "special offer") was created, it did not look like it had 10% upcharge. I ran a "channel rate tester" and that showed correct amount with upcharge. "Special offer" quote:
    Rent 5 nights 2,706.00 $2,706.00
    Surcharge Cleaning Fee 190.00 $190.00
    Total: $2,896.00

    Channel Rate tester for same dates:
    Rent 5 nights 2,976.60 $2,976.60
    Surcharge Cleaning Fee 209.00 $209.00
    Total $3,185.60...

  • Forums

    ...

    I want to make sure I do this correctly. I have a townhome that has three units in it, and want the ability to rent Units 1 & 2, 2 & 3, 1 & 3, as well as the entire home.

    1. Create a new property (Duplicate) for each combo, four total
    2. Link Units 1 & 2, then 2 & 3, 1 & 3, and entire home.

    Am I understanding that co...

  • Forums

    ...ur account every year.

    I would like to see our community discuss this and say what their volume and average ticket is and what their processor is charging.

    We should be able to get to the low 2% range given our large average ticket. by Sloanish (/forums/users/347368404) – Mar 28, 2023 11:25 PM (UTC)

    What you're suggesting—processing costs near 2%—would be incredible. Unfortunately, as...

  • Forums

    OK let me clarify more. Normally our minimum stay is 2 nights but in summer in the season we set this to 3 in the following settings:

    Length Restrictions
    Minimum Nights 3
    Minimum Gap Nights 2

    So this setting makes it possible to get a 2 night booking for a 2 night gap but I can't get a 2 night booking for a 3 night gap.

    So under the property rules what number I need to enter in the foll...

  • Forums

    Exactly!

    If you set the gap rule to "allow a booking that fills the entire gap, at least 2 nights" -- then min nights will be decreased to allow 2 night bookings in 2 night gaps (but not 3 night gaps).

    If you set the gap rule to "use this minimum instead: 2 nights" then min nights will be decreased to allow 2 night bookings in 2 or 3 night gaps.

  • Forums

    Gap rules are supposed to reduce the minimum # of nights required WITHIN a gap correct? So I have a 28 day minimum on an apartment. But I set up at TWO (2) night minimum during gaps. The problem is withing that gap...when verifying the minimum...the rules still say there is a 28 night minimum...which is incorrect...during gaps...the minimum is set to two (2) night minimum.

    If you look at my listin...

  • Forums

    After a 1+ year and 3 properties (initially 2), that platform is a total dud. I used channel manager, and even with that was exceedingly hard.
    1)One of my properties was on my own (ownerrez ) payments. My settings were 60 days no cancellation.
    Initially BDC would pass CC info to channel manager at time of booking, channel manager validates and stores card on file.
    If card not valid it would send...
  • Blog

    Seems like in availability search it shows strange "sleeps" numbers. like my 3 bd property that sleeps 10 shows "sleeps 6-10"; and my 4 bd that sleeps 12 also shows "sleeps 6-10" . I have no idea where it got the lower limit if it is in beds, then 3 bd sleeps 10 in beds ( 2 kings, 2 queens, 2 single daybeds) and 4 bd sleeps 10 min in beds (2 kings, 2 queens, 2 single daybeds). But what happened...
  • Forums

    ...mum night gap rules is to make gaps bookable that otherwise wouldn't be bookable because of the min night rules by reducing the number of nights.

    So if you have a 3 night gap and your min nights are 2 during that period, or 3, then a gap night rule will do nothing because the gap is not shorter than the minimum nights.

    But if you have a 3 night gap and a 4 night min, then a 2 nights in gaps rule...

  • Forums

    ...tax % based on the inflated rates.

    For example, let's say the nightly "rent" is $100 and the total tax due is 10.875% (the amount due for my CO property). VRBO collects 8.875% and I need to collect 2%.

    $700 rent + $50 cleaning fee + 8.875% tax collected by VRBO ($66.56)

    If you inflated the tax (and fees if taxable) by 2% it would look like this:

    $714 rent + $51 cleaning fee + 8.875% tax colle...