Join us live with the Nofie team on August 29th at 2 PM Eastern and 11 AM Pacific time!
Nofie is empowering travel options for hosts and guests alike. Learn about Nofie, the free travel marketplace that offers guests all of their vacation rental options in one single search and highlights hosts direct booking platforms.
The session is free to join, but you must use the Nofie webinar link to re...
...ed to announce our Partnership with Hopper Homes () as a new first-class channel partner.
About Hopper Homes
Hopper () is the #1 most downloaded travel app and is the 3rd largest OTA in the US. With over 100 million app downloa...
Join us for a live Q&A on Thursday, August 3rd, at 2 PM Eastern and 11 AM Pacific time.
We host live demo webinars every week, which you can register for here (/webinar-ownerrez-demo) . During our sessions, we've noticed an increase in the number of questions being asked. As a result, we've decided to hold Q&A sessions to specifically address any questions you have.
The webinar is free to join...
B2 Vacations () has some of the most loyal owners in the industry with a retention rate of 98%. This is accomplished by having full transparency with owners and guests. It has led to an average guest rating of 4.9 stars with over 2,000 reviews. Can you tell us a little bit about your history?
Join us live with StayFi on August 8th at 2 PM Eastern and 11 AM Pacific time. Arthur Colker, the Founder & CEO of StayFi, is teaming up with OwnerRez for a webinar on growing your direct bookings business. This webinar will focus on direct booking strategies for short-term rentals, featuring real success stories from vacation rental owners and property managers.
Key webinar takeaways:
* Proven...
Hi
I am several weeks away from making my first VR available (taking 6 months to get my 2 townhomes VR-ready)
The cavalier attitude of the OTAs is one of my biggest concerns in the future. So I am considering a few self-defense measures:
-- Cleaning fee (obvious) - I don't allow pets.
-- 3% damage deposit on all bookings PLUS a security deposit.
-- 12-15% fee on Booking.com bookings (to counter t...
Tips and Best Practices for Enhancing Your Guest Experience
Your success in the hospitality industry hinges on one major factor - the guest experience. Every interaction, every detail, and every memory your guests take away from their stay in your vacation rental property contributes to this all-important experience....
...ations, etc) if they came down a bit on that. They're not absorbing risk as the merchant of record, so I'm not sure why it's that high. Either way, it's pretty common. In OwnerRez, we have a full (2 way) integration with B.com and can add that 15% to your rates automatically.
Adding extra admin fees only works if you're in an area that has high demand and limited supply. In other words, only d...
Thanks for the reply, Paul
My first two VRs (townhomes) will be hard to tell about popularity and how to price. Historically, they are off the charts, as they are 2/3 of a mansion that belonged to one of the most important (yet unknown) men in American history. And it was also the boyhood home of a US congressman. This is a small tourist town.
The "unknown" man invented the roller coaster, desig...
Is there a way to put in a quantity of what I have available for Add-on's?
For example, I have 2 available kayaks and 1 pontoon boat available to rent out. But I want the option to only get offered to the first people who reserve it. Is that an option?
...from the guests, and there would be no way to pull any reporting to show you what was or wasn't opted for. There is another method that would allow you to pull a report to gather that data.
2. Another option is to create a Custom Field Definitions that present a question to those guests on the Point of Contact form they fill out after the booking has been created, but there's still no way...
...work without any hiccups.
Reasons-
1) The Hostaway app is very glitchy. The calendar looks nice when it works. I usually need to completely close the app out and reopen for it to update.
2) Also, the Hostaway app is super limited. Most of the time I need to go to the native website to do anything.
3) One of the biggest selling points of OR is they use a web app, meaning you can do...
...ting cancellation due to guest request or actions.
So Instant Booking does not mean you have to lose control over bookings.
Hope this is helpful!
- Kaye by Kaye C (/forums/users/347414321) – Aug 19, 2023 2:53 PM (UTC)
Kaye,
Thanks for this insight. I don't like the instant book part of this and has been my main hesitation. My question is that if hopper processes the pa...
...yments or is it collected by hopper and paid to the host like AirBnb does? Also, is the messaging sent via the hopper app or is it emailed to the guest? by Brendan C (/forums/users/347384763) – Aug 24, 2023 2:52 PM (UTC)
Hi Brendan,
Hopper processes the payments (like Airbnb), we are merchant of record. We don't currently have a messaging feature but we unmask guest details (email, phone...
Where can I find out which jurisdictions they collect taxes in? by Carissa S (/forums/users/347427389) – Sep 2, 2023 6:55 PM (UTC)
Hi Carissa,
We collect whatever taxes you have set up in OR and send over to you when you collect the funds for your booking, regardless of jurisdiction. You will have to remit your own taxes though.
...reviews channel bridged (from Airbnb and VRBO) that I'd like to see on Google Vacation Rentals. Will any of those be posted on Google Vacation Rentals? by Pam D (/forums/users/347413597) – Sep 4, 2023 2:51 PM (UTC)
Hey Pam--good questions! From our observations, all reviews from OR are being pulled into and displayed on Google Vacation Rentals. Google Business Pages have no connection with...
1) If we submitted our name early for the Google Beta would we have been notified already if we are on the limited Beta list?
2) Does the Listing Site Tracking apply to Florida Rentals? Is there a way to set up Florida Rentals so the users can get a quote right from the site.... getting emails asking for a quote is so "Old School" - thinking of not renewing my subscription just because of the p...
...in when they complete the rental agreement.
1. Do you know of a way to limit the scope of the Booking Updated trigger to only include changes to guest contact information and dates of stay?
2. Are there any plans to more finely tune the trigger options available to make Zapier more useful?
...rt/articles/channel-bridge. We're working on exports for rates etc. for those. TripAdvisor is integration developed and we're waiting for testing from them.
Even without the direct integrations, the 2 way iCal sync will keep all of those channels up to date so there's no issues there.
SMS is now out of beta and available to all. Please read the following blog post:
Thanks to Marina's Edge for a great idea 5 years ago! 😀 Marking this thread as released!