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  • Blog

    ...R logo on Setup Interview. Apparently, we still had that ancient palm tree appearing at the end of the interview! It's been removed. Is this a bug? I don't think so, but hey it was on the list of stuff that was fixed, so now you know. 😉

    Clarify channel bridge import failures. When running a Channel Bridge import, you might have seen this error message "Cancellation status of booking (false) doe...

  • Blog

    ...each bedroom greater than four. Any vehicles parked outside must be in the driveway, parking apron or other designated parking area.

    Well, ok then! Maybe this is a reaction to all the house party stuff in the news recently?

    How badly impacted is Hawaiis tourism industry these days? The Hawaii Tourism Authority released data on Tuesday that showed vacation rentals across the state were only at 14...

  • Forums

    Really wish this was more of a priority other than fixing stuff that’s not broke. Did we really need a redesign over crucial functionality?
  • Forums

    ...these things we have addressed with manual solutions or with an integration we created with Twilio and I know we could go further with Twilio -> Zapier -> OR but ultimately we would like to see this stuff in OR so we didn't have to develop that type of solution.
  • Forums

    ...ants here.

    I believe that vacation rentals are currently done via Airbnb, vrbo, etc and not direct yet

    But it would be good for your to get out on front of this, and at least review the developer stuff above. It might be something that comes soon or eventually...

  • Forums

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers.
  • Forums

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. by /forums/users/347352198 Chris L – Sep 6, 2022 6:33 PM (UTC)

    exactly! Paying taxes is a small inconvenience...

  • Forums

    I would suggest you not to swallow around one Topic at a time. You should consider going through the following link topic by topic. You might not need the quote stuff.

    Otherwise you might encounter a dozen other things you cannot do or might miss out on.

    There is also a search area on top that might help.

  • Forums

    ...s or instant booking. Trip insurance for guests. guest emails. pricing. updates. pictures. reviews. taxes. reports. etc.

    That is why I suggested that support link. It will lead you to a lot of stuff including things you might not have considered.

    go to each menu item on the top of the booking area. look at and study each carefully.

    Some wander through here with blank stares.

    This is a powerf...

  • Forums

    1) Get rid of Evolve. They also charge your guests high commissions, have a questionable reputation, only do the easy stuff Ownerrez does, and they control your reviews and prevent you from using Booking.com.

    2) Read the channel bridge help and forum article(s). You can search on the Support page.

  • Forums

    The insert field popup shows whatever is relevant to the current template. Note that there are different tabs of information there (property, booking etc) where the check in info would be related to the booking not the property, and you can also filter down in a tab to find stuff by name.

    You can find the exhaustive list of all codes here:

  • Forums

    ...sh diapers down the drain into the septic} etc. Ebay and Apple have huge legal departments and deal in billions of dollars. Losing a few (thousand, hundred thousand, or million) bucks (on preventable stuff) here or there is OK for them, but not for the individual owners. So apples and oranges, an inapplicable example of a "playbook" to use. I prefer to keep myself happy 1st, then the guests, which mean...
  • Forums

    ...Sign process
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff
    - they have to check, initial or both to all of these
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on it as an image
    - they have to "slide down" th...
  • Forums

    ...<< must have
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff << not sure what that looks like
    - they have to check, initial or both to all of these << must have
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on...
  • Forums

    ...Sign process
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff
    - they have to check, initial or both to all of these
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on it as an image
    - they have to "slide down" th...
  • Blog

    Yep! We've got a lot of stuff on the drawing board for triggers. There's so much promise there by adding some additional logic that can let you automate a lot of that manual scheduling.

    We'll keep everybody posted as we progress throughout the year.

  • Forums

    Any update on this?  

    PM and Accounting work are continuing at full speed.  I documented the deposit and Airbnb stuff above, but we are also working on delivering a Year-End report for PMs/Owners before the end of 2022.

  • Forums

    ...astically together.  It may make it a little more difficult to investigate your competition's pricing, but it's just a toggle switch away to see where their fees are.

     

    The cleaning checklist stuff, I'm guessing will be a separate section of either checkboxes or a generic "low, medium, high" with vague definitions for people to fill in.

  • Forums

    Hi Alece,

    You are correct. Statement views are for Owner Statements.

    However, all expenses in OwnerRez are Owner Expenses. There is not (yet) the concept of a PM expense, hence, we have not exposed expense columns in the same manner on PM statements.

    We'll keep this Feature Request around, as we have lots of stuff planned for the PM module in the coming roadmap.

  • Blog

    Glad to see the portal feature.  That's been an issue with my business partners who were used to looking at pricing and occupancy on our previous system (while not having the ability to mess stuff up).  Looking forward to the granular access and read only features for them and the Staff/Cleaner function.  Would be great to have a report/portal access that says "Property A guests stay from B to C with D...