Search results
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Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation
5 years ago...creens. This should reduce a lot of confusion in changing owners while also leading users down a path of success.
The last big enhancement is kind of a nerdy one and might fall under the "dev ops" stuff we don't talk about publicly. However, we decided to mention it here because it might lead to some changes you see in the user interface. We've been cleaning up our dates and time zone logic to cor...
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Bug Fixes only for the October 11 Product Update
4 years ago...g Fixes
Always process Travel Insurance. We have a "Confirm and Finalize" page where users often go to make 'pending' bookings permanent. The confirm page runs the guest's card and does a bunch of stuff including processing Travel Insurance requests. However the user can bypass this by going to the payments area and just running the guest's card directly. When they do that, the booking's 'pending' s...
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Guests Auto-Merge, Better Security Deposit Report, Channel Property Mappings, More Design Cleanup, Rate Push Tool Deprecated
4 years ago...showing for some reason. Fixed!
Make widget help article link clickable again. In the widgets area, there's a link to our support articles that explains how to use the Embed Code and other widget stuff. The link was hidden by something over top of it, but all better now!
Quoting historical dates? We strive to stay out of your way as much as possible, but we also try to be helpful when appropria...
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New OwnerRez pricing for 2021
5 years ago...most of you already pay more than the 20/month minimum, but we have many users that still hover around that price point. Even without Channel Management, that 20/month price point gives you tons of stuff - the world's best calendar import/export engine, widgets, triggers, messaging, CRM, reporting and much much more. But at 20/month.... quality is not sustainable. We are not willing to sacrifice q... -
Wildbit turns 20, Vrbo Hackers, Airbnb IPO for Real This Time, PropTech Interview with our CEO
5 years ago...they successfully gain access to your Vrbo account, they can't change your listings, rates, availability and so on. All of that is driven from OwnerRez. In fact, even you yourself cannot change that stuff from the Vrbo dashboard because of how the API mode operates. So just a reminder here to stop using iCal and switch to API!
Airbnb is gearing up to list its shares on the Nasdaq. Earlier this month...
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Vrbo Becomes an Only Child, Tag Columns on Exports, New Import for Owners
5 years ago...everybody, time to talk updates! This week, we've got a tidy little set of updates (about 16) to go through, all of which are enhancements or bug fixes. No new features to talk about, but the little stuff is important too! 💪
* Enhancements & Tweaks
* Bug Fixes Enhancements & TweaksThis was a small housekeeping week, so let's hop from lily pad to lily pad here in no particular order...
A long...
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SMS for Canadian Users, Batch Update Bookings for PM, Airbnb Infants, more Stripe/3DS2 Tweaks
5 years ago...his to save the Stripe connection right away and then ask for the settings after the fact. That way, if you click away, the Stripe connection is still saved.
We'll keep our eye on all the new 3DS2 stuff, but if you see something that seems off, let us know right away! Even if you're not a European merchant, keep an eye on your Stripe settings and processing history in OwnerRez and let us know if so...
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Report containing all data, transactions, and correspondence from a single booking
5 years ago...ntains all of the booking details and correspondence and then download that report so I can send it in to Eleven? I looked but didn't see anything. Otherwise I'm stuck doing a bunch of screenshots of stuff and that doesn't seem efficient. TIA! -
Ken T in response to: Housekeeper fills out damage claim form for owner
5 years agoI think there's a misunderstanding - you'd subscribe to VR Scheduler or Resort Cleaning, integrate that account with OwnerRez, and then set up your cleaners with accounts to log in to those systems, which offer those features. They don't have to do any fancy tech stuff. -
Paul W in response to: New Incoming SMS Alert, Templates and Message Clarity, Vrbo API Payment Schedule, Travel Insurance for RTB and non-US
5 years agoQ4 of this year or Q1 of 2021. We just had a meeting with their team earlier today about a bunch of stuff and this came up. Messaging and reviews are the big things coming and both are very near-term. -
Paul W in response to: Please get the old rate calendar back
5 years ago...it isn't a lot of additional work.
We recently (just in the past few days) released an update to make the rate calendar much slimmer and easier to use on mobile and tablet displays. The top header stuff is greatly reduced and the "set" button row is also collapsed. This allows an entire month of days to show easily in your smartphone window. Here's a pic:
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Chris L in response to: Empty Nights Between Guests
6 years ago...M303155 -- but I suspect my OwnerRez integration is interfering with that.)
Given the seriousness of the COVID-19 crisis, can this be bumped up in priority? I know it's a long-term project, but TBH, stuff like this is way more important now than, say, a new rates editor.
Yes, we can manually add blocks after each booking, but that gets extremely tedious to monitor and change, especially with how quic...
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Paul W in response to: Reports Improvements: How to see Net Total minus taxes and host fees?
4 years agoThat's a great list! Thanks for detailing that. Several of those things, we already know about and plan to add. In general, we are planning to do a lot of of accounting work in 2022, so stuff like this is great to be talking about! -
Rent In Myrtle in response to: Integration with VRScheduler
5 years ago...owner of the cleaning company. When he discovered he could use it to pull reports, allowing him bill us (his largest/primary client) monthly rather than having to do daily accounting to keep track of stuff, he was sold. Their training is fantastic & Jill Mason is hands on, practically 24/7. We ended up sharing it with our cleaners, who created their own “region” to handle their other few vacation renta... -
Shawn H in response to: Reports Improvements: How to see Net Total minus taxes and host fees?
2 years agoNews on which piece in particular? 2022 did bring some big accounting things.
We are currently pushing hard on large PM work (which includes how expenses are handled and also includes some reporting changes), other accounting things, and lots of other stuff.
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Paul W in response to: corona virus CSS
6 years agoCSS won't work in emails, Rich. Virtually every email program on the planet (Gmail, Outlook, Apple, Android) all strip that stuff out. Even a lot of normal HTML gets removed. Are you trying to create a warning box or alert or something? -
Doug D in response to: Using the hosted website as a guidebook?
6 years agoI actually want to put check in instructions. Front door code, address, etc, so it should be private. But making the other stuff public is a good idea. -
BlueMtnCabins in response to: Hawaii Vacation Rentals Outperform Hotels, Top Places To Buy Vacation Rentals, Oregon Climate Emergency, Shortyz Awards
5 years agoevery time I read the "best cities" type of stuff, I chuckle. Who TH will buy in Cleveland as a VR? People are fleeing big cities in droves for a number of reasons. And several places on the list I have never even head of.. and probably neither did the tourists.
Climate emergency? it is mostly called "weather". On the other hand, they should get busy stopping CHINA, not Oregon, from polluting, if the... -
Le Touquet Holid in response to: Missing Conversations - Odd Financials
5 years agoI've also had weird stuff with air bnb conversations. 2 seperate enquiries from the same person for different properties. One enquiry appears voided but the conversation link takes me to the active enquiry. I have emailed support with more in depth details. -
Chris Hynes in response to: Missing Conversations - Odd Financials
5 years ago...onnected and then you reauthorized it. When that happens, we re-merge the existing bookings to make sure nothing's changed during the period where the channel was disconnected.
I've also had weird stuff with air bnb conversations. 2 seperate enquiries from the same person for different properties. One enquiry appears voided but the conversation link takes me to the active enquiry.
Airbnb uses a sin...